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All properties in Choeng Thale, Thailand
1 room, 2 adults

Surin Beach Resort, Choeng Thale

4-star4 stars
Great for familiesThis property has good facilities for families.
105/2 Srisoonthorn Road, Moo 3, Thalang, Choeng Thale, Phuket, 83110, Thailand

4-star beach hotel with outdoor pool, near Surin Beach
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
  • we arrived a day late as we got very ill and spent the night in the hospital. We asked…Apr 12, 2017
  • We arrived from our international flight around 11:30 am, and we were hot, tired and…Apr 9, 2018

Surin Beach Resort, Choeng Thale

from ₩113,323
  • Superior Double or Twin Room, 1 Bedroom, Sea Facing
  • Superior Double or Twin Room, Balcony, Oceanfront
  • Deluxe Double or Twin Room, Balcony, Oceanfront
  • Family Double Room, 1 Double Bed, Balcony, Oceanfront
  • Grand Double or Twin Room, Pool Access, Oceanfront
  • Honeymoon Double Room, 1 King Bed, Pool Access, Oceanfront
  • Superior Double Special Offer

What’s around Surin Beach Resort, Choeng Thale

Landmarks

  • Surin Beach - 1 min walk
  • Kamala Beach - 16 min walk
  • Bang Tao Beach - 19 min walk
  • Phuket Fantasea - 37 min walk
  • Pansea Beach - 16 min walk
  • Bang-Tao Night Market - 44 min walk
  • Tsunami Memorial - 2.5 mi / 4 km
  • Boat Avenue Mall Phuket - 2.9 mi / 4.7 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 34 min drive

At a glance

Key facts

Hotel size

  • This hotel has 68 rooms

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free valet parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • English breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
Facilities
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Surin Beach Resort, Choeng Thale’s small print

Also known as

  • Surin Beach Resort Choeng Thale
  • Surin Beach Choeng Thale
  • Surin Beach Resort
  • Surin Beach Resort Hotel
  • Surin Beach Resort Choeng Thale
  • Surin Beach Resort Hotel Choeng Thale

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Rollaway beds are available for THB 1300 per night

English breakfast is offered for an extra charge of THB 300 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Good 7.8 From 232 reviews

Poor 2.0
Snobby staff and non-accomodating
we arrived a day late as we got very ill and spent the night in the hospital. We asked to simply shift our reservation one day (not asking for any refund) and the check in lady said there is nothing she could do. The hotel would not give us anything for missing our first night and wouldn't allow us to extend one more night. In fact, Expedia tried to update the reservation and they said Nancy at the hotel would not allow any changes to our reservation with no exceptions. We ended up paying for a night we didnt even use. The next morning we went to breakfast and had no idea breakfast was included as we were not told this at check in. Others in our party had similar check in issues and were sick and just wanted toast for breakfast and the waiter said he knew they were sick but they had to pay for the breakfast buffet in full as no a la cart was allowed. My friend also had left her iPad at the previous hotel and we asked the front desk to let us know when it arrived and they said no, we needed to keep checking back. all in all, this is a hotel that has the worst customer service and when you ask for anything, the answer is and was always NO.
Evey, usOther trip
Good 6.0
Unfriendly staff; Room value was just "meh"
We arrived from our international flight around 11:30 am, and we were hot, tired and hungry. They neglected to mention that we were not allowed to check into our room earlier than 2 pm, so we ended up sitting around for hours, in the heat, before we could unwind and enjoy the day. The staff seemed annoyed and unfriendly, for the most part, and while it may just be the result of being in a resort town, it certainly didn't live up to the "Land of Smiles" reputation that Thailand is known for. Our room had an incredible view and balcony, which was a plus, but the awkwardly tight for space bathroom smelled weird and had rusted pipes and a moldy countertop. One morning, my 10 year old wanted to stay in the air conditioned room a bit longer and attempted to bring her breakfast back to the room, but she was snapped at by another seemingly annoyed staff member that breakfast food was "not allowed to be taken back to the room". Finally, at checkout, I paid for the expensive airport transport, which had been arranged the day prior, only to find out that a reservation had not been made for us at all. The staff offered no apologies, and left us sitting in the lobby with no information until I returned to the desk with greater urgency in my tone. It was kind of a bummer ending to a less than stellar experience. I would not recommend this place for anything other than the amazing view of the beach. I imagine you could find that somewhere else that offers better customer service.
usOther trip
Very Good 8.0
A five night stay to relax
The hotel is of an unusual construction being on the edge of a small cliff. The main structure is of 4 floors served by an efficient lift. To reach the restaurant area there are steps to negotiate and indeed to reach the beach there are more steps with a scramble over rocks. I am an active 78 year old male and managed it. The beach is soft sand, the sea was warm and inviting. Young children could look for crabs among the rocks when the tide was out. There are 3 pools at different levels with sun beds. The breakfasts are self service buffet style with a wide range of choices and I considered the selection more than adequate. Evening meals are available from a comprehensive menu at reasonable prices and my experience of the quality was good. The staff were very helpful and dealt with problems fast. Very clean. Finally I must mention the bathroom area which has been mentioned in previous reports - smallish but adequate most importantly the shower worked well with a good supply of water. The pipe work looks old but the hotel was only opened 18 months ago so is part of the design. I enjoyed my stay, it was a quiet location which suited me. Would I return - yes if I were to revisit Phuket.
Brian, gbOther trip
Fair 4.0
Unexpectedly Disappointed Honeymoon Stay
5 star view with 2-3 star everything else, the resort prides itself on its special location, but that's the only thing they can brag about for being 5 star. Everything else you can find at another 3-4 star hotel. I booked the honeymoon suite for my Fiance and I, although we did enjoy the view. We quickly found discomfort in our stay. The air conditioner that takes time to have an effect on the room turns itself off every hour it seems, a timed fan above the room, the hotel attempts to save power and money over pleasuring their guests. Another instance is accidentally spilling a full drink at the beginning of our meal and it took the staff 10-15 minutes to clean the mess all while not providing another drink, maybe it's selfish to assume another free drink, but I'd expect a 5 star resort to strive for experience of their guests. To top it off, on my final day, I had gotten ill, the stomach flu, which I am assuming came from the resort's breakfast as they leave their milk and other drinks sitting in direct sunlight with no ice surrounding the vases. The hotels taxi driver being upfront about asking for tips and voicing disappointment at us not doing so upon drop off to the airport. Overall, I am disappointed with how the Surin Resort runs itself, what it does have is a beautiful view of the ocean and a semi-private beach. I will not book this resort again.
anonymous, usRomance trip
Exceptional 10.0
Soooooo amazing! Seriously the best location for everything, close to almost every attraction and adventure. Elephants, zip lines, view points. The rooftop bar was perfect with the a big pool and best view of the sunset. We didn’t find a better spot for sunset other than our hotel. Air conditioning was great, view from balcony of beach ocean, sunset! Even from our shower! Shower had hot water, towels that smelt great as well. Breakfast every morning was a treat, had it all. THE ONLY BAD THING! DO NOT RENT MOTORBIKE FROM TAXI/motor bike GUY RIGHT OUTSIDE THE HOTEL. TOTAL SCAM, asked for way to much, doesn’t inform you of any rules, laws. Actually lies and tells you your good don’t worry. We got pulled over twice by police, fined both times. good thing we had our helmets on even tho he said we don’t have to cuz you DO. If you are not liscenced to ride a motor bike in your country you cannot ride it in Phuket. They fined me for having only a type C liscence. Went back to return the bike three days remaining on the total package. NO REFUNDS. Worst excuses you could think of. Wasted 3 hrs of my vacation talking/waiting/arguing with this dumb guy. I told him you should warn guests... he just said “oh yeah they will ticket you for that.” Yeah no $@!& I’m telling you I got a ticket after you told me I’m good...! Rent from somebody else who is honest!
Tim, us4 night trip

Surin Beach Resort, Choeng Thale

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