2/10 Poor
Feb 1, 2023
Look else where
1. check in Indian Lady with Trainee tag, is not friendly and doesn't seem to like her job. Her tone is like a fed up teacher IYKYK
2. Room smells
3. Sound proof is horrible, every lift opening/closing, every person who talks/ walks by, doors opens/closes, you can hear everything.
4. We booked a family room of 1 queen + 1 single bed. Room is SO TINY. SGD230 for a night. once we opened a big luggage, there is 0 space to walk. cant even open the toilet door.
5. We had an early flight, needed help with luggage at 3.30am in the morning. Called reception like 5 times within 15 mins span, no one answered. We had to carry all our bags and boxes, went downstairs and saw not 1, not 2, not 3, not 4 but FIVE receptionist standing there with no customers.

Vui ting
Vui ting, 2-night family trip
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