Guests
All properties in Santa Cruz, Santa Cruz, Bolivia

Hampton by Hilton Santa Cruz

3.5-star hotel with restaurant, near Ventura Mall

  • Free buffet breakfast and free WiFi
From
$95

Image gallery

  • Hotel Lounge
  • Hotel Lounge
  • Panoramic Room, 1 King Bed - Bathroom
  • Room, 1 Queen Bed, Refrigerator & Microwave - Bathroom
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Hotel Lounge. Image 1 of 71
1 / 71Hotel Lounge
San Martin Avenue Esq Street E - E, Santa Cruz, Bolivia
9.0.Superb.
  • nice people, nice staff, great location

    Aug 25, 2021

  • Very nice hotel and very convenient location . Within walking district many restaurants!

    May 14, 2021

See all 59 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Airport transfer
    • Gym
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 72 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Fitness center
    • Business center
    • Airport shuttle

    For families

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Microwave
    • Private bathroom
    • Television
    • Free toiletries

    What’s around

    • Ventura Mall - 12 min walk
    • Santa Cruz Zoo - 27 min walk
    • Municipal Library - 33 min walk
    • Las Brisas Shopping Center - 39 min walk
    • Ethno-folkloric Museum - 43 min walk
    • Sacred Art Museum - 2.4 mi / 3.9 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Room, Multiple Beds
    • Room, 1 Queen Bed, Refrigerator & Microwave
    • Panoramic Room, 1 Queen Bed
    • Room, 1 King Bed
    • Panoramic Room, 1 King Bed
    • Room, 1 Queen Bed, Accessible

    What’s around

    Landmarks

    • Ventura Mall - 12 min walk
    • Santa Cruz Zoo - 27 min walk
    • Municipal Library - 33 min walk
    • Las Brisas Shopping Center - 39 min walk
    • Ethno-folkloric Museum - 43 min walk
    • Sacred Art Museum - 2.4 mi / 3.9 km
    • Artecampo - 2.6 mi / 4.2 km
    • Cine Center - 4.5 mi / 7.2 km
    • Guembe Biocenter - 4.7 mi / 7.6 km

    Getting around

    • Santa Cruz (VVI-Viru Viru Intl.) - 28 min drive
    • Airport shuttle (surcharge)
    map
    See on map
    San Martin Avenue Esq Street E - E, Santa Cruz, Bolivia

    At a glance

    Hotel size

    • This hotel has 72 rooms
    • This hotel is arranged over 11 floors

    Arriving/leaving

    • Check-in time 2 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Children

    • Babysitting/childcare*

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi and wired Internet access in rooms

    Transfers

    • Airport shuttle*

    Parking

    • Wheelchair-accessible parking on site
    • Onsite garage

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Free buffet breakfast daily
    • Restaurant
    • Bar/lounge
    • Snack bar/deli
    • Room service
    • Coffee/tea in a common area

    Things to do

    • Fitness facilities

    Working away

    • Business center
    • One meeting room

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free grocery shopping service
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 2015
    • Elevator
    • Safe-deposit box at front desk
    • Garden

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
    • Wheelchair-accessible parking
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible on-site restaurant
    • Braille signage
    • Raised toilet seat
    • Low-height counters/sink
    • Grab bar - near toilet

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Iron/ironing board (on request)

    Sleep well

    • Blackout drapes/curtains

    Freshen up

    • Private bathroom
    • Free toiletries

    Be entertained

    • 42-inch flat-screen TV

    Stay connected

    • Free WiFi
    • Phone

    Food and drink

    • Microwave
    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Dining

    Onsite venue - This restaurant serves lunch and dinner. A children's menu is available.

    Onsite venue #2 - rooftop bar.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    • All residents of Bolivia may be charged the national value-added tax (13%) upon check-out. Non-residents on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport along with the migration card they received upon arrival in the country at check-in.

    Optional extras

    • Airport shuttle service is offered for an extra charge

    Children and extra bedsPay at property

    • Babysitting/childcare is available for an extra charge

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

    Contactless check-out is available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

    Policies

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    This property accepts Visa, Mastercard, American Express, debit cards and cash.

    Also known as

    • Hampton Hilton Cruz/Equipetrol Bolivia Hotel
    • Hampton by Hilton Santa Cruz Santa Cruz
    • Hampton by Hilton Santa Cruz Hotel Santa Cruz
    • Hampton Hilton Santa Cruz/Equipetrol Bolivia
    • Hampton Hilton Cruz/Equipetrol Bolivia
    • Hampton Hilton Santa Cruz Hotel
    • Hampton Hilton Santa Cruz
    • Hampton by Hilton Santa Cruz/Equipetrol Bolivia
    • Hampton by Hilton Santa Cruz Hotel

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Hampton by Hilton Santa Cruz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Sorry, pets aren't allowed.
    • You can check in from 2 PM - midnight. Check-out time is noon. Contactless check-out is available.
    • Yes, there's an onsite restaurant. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Lo Nuestro (5-min walk), Coffe Italia (7-min walk), and Los Hierros (7-min walk).
    • Yes, an airport shuttle is available.
    • Hampton by Hilton Santa Cruz has a fitness center and a garden.
    9.0.Superb.
    • 10.0.Exceptional

      This is definitely the place to stay in Santa Cruz! The staff was friendly and attentive- they accommodated several of our requests without issue. The breakfast staff was polite and helpful, even when I couldn't speak Spanish. Daniel was our favorite- great attitude! The quality of the complimentary Wifi was good enough for hours long stable video calls. The only complaint would have to be the underground parking was a bit steep and cramped. Overall, we had an amazing experience! We were well taken care of and would highly recommend! P.S. Don't forget to check out Blads Pizza just around the corner, opens at 6PM.

      15 night family trip, Mar 16, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Clean, great attention, good location. The personnel took great care of my safety and well being

      Irma, 1 night family trip, Jul 23, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Comfortable, clean, and modern

      Stayed here at the last minute and don’t regret for a bit. The rooms are clean and modern, the AC is incredible, and the shower is perhaps the best shower I’ve ever used in my life! The water pressure and rain shower head make it feel like you’re under a warm waterfall. Simply amazing. The free breakfast is what you would expect. Decent, with a large selection of breads, coffee, juices, etc. Nothing to write home about.

      Marvin, 1 night family trip, Jan 2, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great location and excellent service. The room was spacious and comfortable.

      2 night family trip, Nov 22, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      Location and cleaness. Staff arebvery friendly. Ac works perfect

      Rafa, 2 night business trip, Aug 18, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Nothing in particular. But it is a nice, clean property with courteous staff. Food was good. Maybe they can have a broader selection on their menu.

      2 night business trip, Jul 28, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      Viaje a Santa Cruz

      Very Nice in general..

      Diego, 6 night trip, Jul 7, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Hampton

      Great

      Andres, 2 night business trip, Jun 16, 2019

      Verified Hotels.com guest review

    • 6.0.Good

      Good location and comfortable. Awful food.

      It was OK. We were two people and they always forgot to leave us 2 towels. Not so comfy but great location. all the basics. The food was awful

      Micaela, 3 night business trip, May 14, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      The staff vwry friendly, the restaurant great and what a view, onlybissue was that it had no pool or sauna

      1 night business trip, May 3, 2019

      Verified Expedia guest review

    See all 59 reviews