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Villa Elena Isla Mujeres

Photo gallery for Villa Elena Isla Mujeres

Rooftop terrace
Front of property
Suite Six | Bathroom | Shower, free toiletries, hair dryer, towels
Suite Five | In-room dining
Studio One | Bathroom | Shower, free toiletries, hair dryer, towels

Overview of Villa Elena Isla Mujeres

Villa Elena Isla Mujeres

2.5 star property
Within easy reach of Norte Beach
9.2 out of 10 Superb
9.2/10 Superb

106 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
Map
Avenida Juárez SM 01, Mz 10 Lote 24, Centro, Isla Mujeres, QROO, 77400
Main amenities
  • Daily housekeeping
  • Near the beach
  • Terrace
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk
Feel at home
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • In-room climate control (air conditioning)
  • Free self-parking

Room options

About this area

What's nearby

  • Norte Beach - 14 min walk
  • Terminal Marítima Isla Mujeres - 1 min drive
  • Punta Sur - 9 min drive
  • Playa Mujeres Golf Club - 84 min drive
  • Ultramar Ferry Puerto Juárez - 84 min drive
  • Cancun Mall - 86 min drive
  • Plaza Las Americas - 87 min drive
  • Puerto Cancun Marina Town Center - 88 min drive
  • Dubai Palace Casino - 89 min drive
  • Turtle Beach - 100 min drive
  • Langosta Beach - 92 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 120 min drive

Restaurants

  • Muelle 7 - 8 min walk
  • Miramar Restaurant & Bar - 7 min walk
  • Aroma Isla - 8 min walk
  • Rolandi's - 8 min walk
  • Cafe Mogagua - 7 min walk
Map

About this property

Villa Elena Isla Mujeres

Villa Elena Isla Mujeres offers a great location, putting you within a 15-minute walk of Norte Beach. You'll have free perks such as WiFi and self-parking. Fellow travellers love the comfortable beds and spacious guest rooms.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
This information is provided by our partners.

At a glance

Hotel size

  • 5 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 9:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 10:00 AM - 9:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited
  • Free off-site parking nearby

Other information

  • Designated smoking area (fines apply)

Property amenities

What to do

  • Beach nearby

Services

  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff

Facilities

  • Terrace

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-out is available.

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: PayPal.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Villa Elena Isla Mujeres Apartment
Villa Elena Isla Mujeres
Villa Elena Isla Mujeres Guesthouse
Villa Elena Isla Mujeres Isla Mujeres
Villa Elena Isla Mujeres Guesthouse Isla Mujeres

Frequently asked questions

Does Villa Elena Isla Mujeres offer free cancellation for a full refund?
Yes, Villa Elena Isla Mujeres does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Villa Elena Isla Mujeres?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Are pets allowed at Villa Elena Isla Mujeres?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Villa Elena Isla Mujeres?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Villa Elena Isla Mujeres?
You can check in from 3:00 PM - 9:00 PM. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Villa Elena Isla Mujeres?
No, this guest house doesn't have a casino, but PlayCity Casino (8.3 mi) and Royal Yak Casino and Sports Book (9.1 mi) are both nearby.
What is there to do at Villa Elena Isla Mujeres and nearby?
Recommended spots to visit include Norte Beach (14-min walk) and Cancun Underwater Museum (3.8 mi), along with Punta Sur (4.2 mi) and Plaza 28 (11 mi).
What's the area around Villa Elena Isla Mujeres like?
Villa Elena Isla Mujeres is a short 14-minute walk from Norte Beach and 5 minutes' walk from Terminal Marítima Isla Mujeres. The local area is walkable and popular for its beaches.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.1/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Very clean. Secure. Amazing views
DENNIS, 5-night family trip
Verified Hotels.com guest review

2/10 Poor

The room felt safe and was mostly clean. The roof was not at all how it appears in the images, not set up at all to relax on. The location was noisier at night from the street, not the sounds of the ocean that was described. My booking was Pay Later reservation, but I trusted when I arrived (and was tired from travel), and paid for multiple nights right away. After he first night, I realized it was not as described and quite a high price anyway. I checked out in the morning and asked for a refund for the nights I paid in advance and did not use. They said no problem, but later refused and kept all the money. It was in the end a terrible experience with this place, and they completely took advantage of me.
Verified Expedia guest review

8/10 Very good

Very disappointed with towels changing every second day. Bed sheets never change for our 5 nights stay ! Room was facing the street very loud traffic all night
Iveta, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Hotels.com guest review

10/10 Exceptional

We stayed a week at Villa Elana in room #5. It's ocean view is breathtaking! Also, rooftop offers 360 degree view. The property was always very responsive almost immediately to any questions. The onsite manager was super nice! Our room was kept spotless. Will definitely be staying again!
David, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Maribel, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Walking distance from the ferry. Very nice host.
Jeremey, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Villa Elena es muy magico!
Wonderful! Clara was very helpful, the place was sparkling clean, and the view from suite 6 is amazing. Possibly one of the better hotel rooms I’ve stayed in, and for a bargain.
Sarah, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Was so amazing! Carla was incredibly sweet and helpful and she cleans your room EVERY DAY!!! The bed was the most comfortable mattress I have ever slept in as well! I have never stayed anywhere with that comfortable of a bed! We will definitely be back!
Brittiany, 4-night trip
Verified Hotels.com guest review