All hotels in Hartlepool, England, United Kingdom
1 room, 2 adults

Best Western Grand Hotel, Hartlepool

3-star3 stars
Swainson StreetHartlepoolEnglandTS24 8AAUnited Kingdom

3-star hotel with restaurant, near Hartlepool Maritime Experience
  • Free WiFi
  • Collect nightsFor every 10 nights, get 1 free!
Fantastic service
Great location
Could use a good cleaning
72See all 72 reviews
From 517 reviewsTripAdvisor Traveller Rating

Best Western Grand Hotel, Hartlepool

from $52
  • Standard Room, 1 Single Bed, Non Smoking
  • Standard Room, 1 Double Bed, Non Smoking
  • Standard Room, 2 Single Beds, Non Smoking
  • Executive Room, 1 Double Bed, Non Smoking
  • Family Room, Multiple Beds, Non Smoking
  • Suite, 1 Queen Bed, Non Smoking, Jetted Tub

At a glance

Key facts

Hotel size

  • This hotel has 48 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Working away
  • Conference space
  • Meeting rooms
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Wedding services
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Daily housekeeping

Special features


Mumbai Majestic Dining - This restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Best Western Grand Hotel, Hartlepool’s small print

Also known as

  • Best Western Grand Hotel Hartlepool
  • Best Western Grand Hartlepool


Optional extras

Self parking costs GBP 3.00 per day

Cooked-to-order breakfast is offered for an extra charge of GBP 8.00 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Best Western Grand Hotel, Hartlepool


  • Heart of Hartlepool
  • Hartlepool Maritime Experience - 10 min walk
  • Victoria Park - 7 min walk
  • Museum of Hartlepool - 10 min walk
  • Monkey Statue - 23 min walk
  • Ward Jackson Park - 23 min walk
  • Summerhill Visitors Centre - 34 min walk
  • Seaton Carew Beach - 44 min walk

Getting around

  • Durham (MME-Tees Valley) - 31 min drive
  • Hartlepool Station - 7 min walk
  • Seaton Carew Station - 6 min drive
  • Billingham Station - 17 min drive
  • Self parking (surcharge)

Recent reviews

Good 7.6 From 72 reviews

Best Western Grand Hotel, Hartlepool
Very Good8.0
A hotel past its glory but very excellent service. No ac and poor ventilation. Very kind and helpful front desk staff.
A Traveler, us1 night family trip
Best Western Grand Hotel, Hartlepool
we stayed in this hotel on a Friday night. main room door was not easy to lock/unlock. bathroom door lock was not working. our daughter was locked inside the bathroom as she could not open the door, she had a panic attack. mentioned to staff, very nice staff but that's all i can say. i will never sty in this hotel again.
Niga, gb1 night trip
Best Western Grand Hotel, Hartlepool
Very friendly
Anthony, gb1 night trip
Best Western Grand Hotel, Hartlepool
Very Good8.0
Grand Hotel - my room was very grand .
Enjoyable stay in Hartlepool stayed 2 nights with work. Loved my room - spacious superior room with an Art Deco door! Only criticism was that it was a bit warm & stuffy due to the sun shining in room. Didn’t bother with a hot breakfast as continental breakfast had lots of choice including an excellent fresh fruit selection. Good value for hot breakfast though you could have scrambled eggs & smoked salmon only for an extra £2.50😊👍 Also had excellent value meal at close by restaurant Sambucas. Hotel has signs of wear & tear, but I thought it had charm & would definately stay again, but would like same room 😊
Shelley, gb2 night trip
Best Western Grand Hotel, Hartlepool
A few factors which really let down the hotel. Room - Stayed in a suite which was beautiful but had a very bad sewage smell, which was so strong I almost asked to switch rooms. Noise - Awoken multiple times throughout the night from shouting outside the hotel and a lot of banging around in the hotel from 5am. Restaurant - Indian restaurant not good at all! Food was not edible.
A Traveler, gb1 night trip

See all reviews

Best Western Grand Hotel, Hartlepool

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