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Best Western Grand Hotel, Hartlepool

3-starThis establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Swainson StreetHartlepoolEnglandTS24 8AAUnited Kingdom, 866-925-8648

3-star hotel with restaurant, near Hartlepool Maritime Experience
  • Free WiFi
Fantastic service
Great location
Tasty breakfast
Rather comfortable
60See all 60 reviews
From 509 reviewsTripAdvisor Traveller Rating

Best Western Grand Hotel, Hartlepool

Hotel Info: 866-925-8648

  • Standard Room, 1 Single Bed, Non Smoking
  • Standard Room, 1 Double Bed, Non Smoking
  • Standard Room, 2 Single Beds, Non Smoking
  • Executive Room, 1 Double Bed, Non Smoking
  • Family Room, Multiple Beds, Non Smoking
  • Suite, 1 Queen Bed, Non Smoking, Jetted Tub

At a glance

Key facts

Hotel size

  • This hotel has 48 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Working away
  • Conference space
  • Meeting rooms 2
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Wedding services
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Daily housekeeping

Special features


Mumbai Majestic Dining - This restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Best Western Grand Hotel, Hartlepool’s small print

Also known as

  • Best Western Grand Hotel Hartlepool
  • Best Western Grand Hartlepool

Optional extras

Self parking costs GBP 3.00 per day

Cooked-to-order breakfast is offered for an extra charge of GBP 8.00 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Best Western Grand Hotel, Hartlepool


  • Heart of Hartlepool
  • Hartlepool Maritime Experience - 10 min walk
  • Victoria Park - 6 min walk
  • Museum of Hartlepool - 10 min walk
  • Ward Jackson Park - 23 min walk
  • Monkey Statue - 23 min walk
  • Summerhill Visitors Centre - 34 min walk
  • Heugh Battery Museum - 2.8 mi / 4.4 km

Getting around

  • Durham (MME-Tees Valley) - 31 min drive
  • Hartlepool Station - 6 min walk
  • Middlesbrough Station - 22 min drive
  • Stockton Station - 23 min drive
  • Self parking (surcharge)

Recent reviews

Good 7.6 From 60 reviews

Best Western Grand Hotel, Hartlepool
Very Good8.0
A hotel past its glory but very excellent service. No ac and poor ventilation. Very kind and helpful front desk staff.
A Traveler, us1 night family trip
Best Western Grand Hotel, Hartlepool
Very Good8.0
Very Nice
A nice hotel, in need of a little updating but generally clean which is what I base by reviews on as I always think that if it's clean then care is being taken to look after the hotel. Reception welcome warm. I would stay here again
Karen, gb2 night trip
Best Western Grand Hotel, Hartlepool
Very central location.
A great hotel if you are visiting Hartlepool.Very close to shopping centre and fairly short walk across to the Marina.Several pubs within a few minutes walk including two large Wetherspoons.Hotel also has its own large bar.Train station also just a few minutes walk away.
paul, gb2 night trip
Best Western Grand Hotel, Hartlepool
Very Good8.0
Grand old hotel
Good old hotel. Central location and clean.The room was big and more than spacious for my wife and I. There was a small issue was that the heating was on high with no way to turn it down. Reported this, no problems.
Ryan, gb1 night trip
Best Western Grand Hotel, Hartlepool
No hot water in my room
simon, gb5 night trip

See all reviews

Best Western Grand Hotel, Hartlepool

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