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Sunscape Puerto Plata - All Inclusive, Puerto Plata

4-star4 stars
Carretera Luperon KM 5Puerto PlataPuerto Plata547Dominican Republic, 800-491-6126

All-inclusive beachfront resort with spa, near Playa Dorada
  • Free full breakfast and free parking
  • Everything was great.. Barcelo, use to have hot , warm water, heat. in the VIP pool.…Mar 9, 2018
  • Hotel was nice but the half the staff wasn’t pleasant at all. Then the nagging of them…Dec 23, 2017
154See all 154 reviews
From 2,272 reviewsTripAdvisor Traveller Rating

Sunscape Puerto Plata - All Inclusive, Puerto Plata

Hotel Info: 866-539-8117

  • Deluxe Garden View Room
  • Deluxe Pool View Room
  • Deluxe Family Room
  • Sun Club Deluxe Room
  • XXX
  • Sun Club Junior Suite
  • Run Of The House
  • Single Parent Promo
  • ROH - Deal of the Day

At a glance

Key facts

Hotel size

  • This hotel has 585 rooms
  • This hotel is arranged over 3 floors


  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 16

Travelling with others


  • Babysitting/childcare *

  • Free children's club


  • No pets or service animals allowed


  • WiFi in public areas *

  • WiFi in rooms *



  • Free valet parking

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Free full breakfast daily
  • 8 restaurants
  • 9 bars/lounges
  • 2 poolside bars
  • Coffee shop/café
  • Beach bar
  • Swim-up bar
  • Room service (during limited hours)
  • Free reception
  • Barbecue grills
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Kayaking on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Windsurfing on site
  • Nightclub
  • Beach towels
  • Swim-up bar
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • Meeting rooms 2
  • Conference center
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Number of buildings/towers - 16
  • Year Built 1989
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Turndown service
Things to enjoy
  • Furnished balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • Flat-screen TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)


Spa Sunscape Bitebonia has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.


Windows - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Gohan (Adults Only) - This restaurant specializes in Asian cuisine and serves dinner only.

Da Mario - This fine-dining restaurant specializes in Italian cuisine and serves dinner only.

Gaucho Grill - This restaurant specializes in Argentinean cuisine and serves dinner only.

Castaways - This restaurant specializes in Caribbean cuisine and serves dinner only.

Sunscape Puerto Plata - All Inclusive, Puerto Plata’s small print

Also known as

  • Sunscape Puerto Plata All Inclusive
  • Sunscape Puerto Plata


Please note: Himitsu restaurant caters to adults only.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Early check-in can be arranged for an extra charge

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for USD 15 per night (rates may vary)

WiFi is available in public areas for USD 15 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Sunscape Puerto Plata - All Inclusive, Puerto Plata


  • On the beach
  • Playa Dorada - 18 min walk
  • Playa Dorada Golf Club - 12 min walk
  • Fun City - 36 min walk
  • Lorilar Ranch - 42 min walk
  • Long Beach - 2.3 mi / 3.7 km
  • Fort San Felipe - 4.2 mi / 6.8 km
  • Ocean World Adventure Park - 7.5 mi / 12.1 km

Getting around

  • Puerto Plata (POP-Gregorio Luperon Intl.) - 16 min drive
  • Santiago (STI-Cibao Intl.) - 96 min drive
  • Free self parking
  • Free valet parking

Recent reviews

Good 7.8 From 154 reviews

Sunscape Puerto Plata - All Inclusive, Puerto Plata
Experience Was All Positives
Had no problems with the hotel. Service, cleanliness, staff, etc. Food was good, no problems like what one hears about at all inclusive buffets. Did not experience any negatives during my stay.
RICHARD, us4 night romance trip
Sunscape Puerto Plata - All Inclusive, Puerto Plata
Very Good8.0
Fun in the sun
The place is wonderful thanks to yahaira and the staff at the club very professional and helpful. the only thing i did not like was that both jacuzzi heaters were not working. Food was delicious and service was great, always ready to please.
Danilo, us2 night romance trip
Sunscape Puerto Plata - All Inclusive, Puerto Plata
No wifi
JHAKELIN, us2 night trip with friends
Sunscape Puerto Plata - All Inclusive, Puerto Plata
Very Good8.0
Relaxing spot.
Lovely stay with helpful staff and relaxed environment. Nice room and hot water!
Emily Povah, us3 night romance trip
Sunscape Puerto Plata - All Inclusive, Puerto Plata
The hotel was clean enough to want to go back
Wanda, us3 night family trip

See all reviews

Sunscape Puerto Plata - All Inclusive, Puerto Plata

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