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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Koox Downtown Family Boutique Hotel, Playa del Carmen

3-star3 stars
Avenida 10 con calle 26, Centro, Playa del Carmen, QROO, 77710, Mexico, 800-491-6126

3-star hotel with outdoor pool, near Quinta Avenida
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 159 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

  • Loved the rooftop pool, I had it all to myself!! Comfortable beds, spacious rooms with…Apr 9, 2019
  • Everything was in order, receptionist was really great and friendly! Enjoyed having a…Apr 5, 2019

Koox Downtown Family Boutique Hotel, Playa del Carmen

More Info: 866-539-8117

  • Family Suite, 2 Bedrooms, City View
  • Junior Suite, 1 King or 1 Queen Bed, City View

What’s around Koox Downtown Family Boutique Hotel, Playa del Carmen

Landmarks

  • In Gonzalo Guerrero
  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 8 min walk
  • Mamitas Beach Club - 9 min walk
  • Playa del Carmen Maritime Terminal - 19 min walk
  • Punta Esmeralda Beach - 34 min walk
  • Plaza Las Americas - 35 min walk
  • Mario Villanueva Stadium Madrid - 2 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

At a glance

Key facts

Hotel size

  • This hotel has 16 rooms

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Things to do
  • Outdoor pool
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 42-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Koox Downtown Family Boutique Hotel, Playa del Carmen’s small print

Also known as

  • Koox Downtown Family Boutique Hotel Playa del Carmen
  • Koox Downtown Family Boutique Hotel
  • Koox Downtown Family Boutique Playa del Carmen
  • Koox Downtown Family Boutique
  • Koox Family Hotel Del Carmen
  • Koox Downtown Family Boutique Hotel Hotel
  • Koox Downtown Family Boutique Hotel Playa del Carmen
  • Koox Downtown Family Boutique Hotel Hotel Playa del Carmen

Mandatory fees

Deposit: MXN 1,000.00 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.4 From 64 reviews

Good 6.0
The location was perfect, the staff were nice, but the room was in need of updating (lots of holes and stains etc.). It was fine for one night but I'm glad we didn't stay any longer.
Nicole, us1 night romance trip
Poor 2.0
No help when you need it.
I had an emergency come up and wasn’t able to stay butbhey wouldn’t budge on refunding the night even though I’ve stayed there three nights a week before and once the year before. I like the hotel but not sure ok interested in staying here again due to their lack of compassion and flexibility.
Shannon, us1 night family trip
Exceptional 10.0
Amazing Stay!
Everything was wonderful!! Room was large and clean. Staff was very nice and location was perfect
philip, usOther trip
Very Good 8.0
Great stay in Great Area
We really liked this well-located boutique hotel. We removed a star only because our room was the first floor facing the street and it was loud. However, were we on a higher floor or faced another direction, we would gladly give it 5 stars. We would stay again for sure.
Oriel, usOther trip
Exceptional 10.0
Perfect hotel for a family. Nice big room. The pool and rooftop area was beautiful. and the location is perfect. Close to everything you need.
Kailynn, us1 night family trip

Koox Downtown Family Boutique Hotel, Playa del Carmen

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