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SpringHill Suites by Marriott Charlotte Uptown

Photo gallery for SpringHill Suites by Marriott Charlotte Uptown

Exterior
Ballroom
Studio, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board
Meeting facility
Exterior

Overview of SpringHill Suites by Marriott Charlotte Uptown

SpringHill Suites by Marriott Charlotte Uptown

2.5 star property
Hotel with restaurant, near Spectrum Center

9.0/10 Superb

1,001 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is $144
Price available on 4/2/2023
Map
311 East 5th Street, Charlotte, NC, 28202

Guests rated this location 9.7/10 - Exceptional

Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • Valet parking
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
For families
  • Microwave
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Charlotte Center City
  • Spectrum Center - 2 min walk
  • Charlotte Convention Center - 8 min walk
  • Bank of America Stadium - 20 min walk
  • NASCAR Hall of Fame - 1 min drive
  • EpiCentre - 3 min drive
  • Fillmore Charlotte - 7 min drive
  • Bojangles' Coliseum - 4 min drive
  • SouthPark Mall - 18 min drive
  • Billy Graham Library - 14 min drive
  • Charlotte Douglas Airport Overlook - 13 min drive

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 16 min drive
  • Concord, NC (USA-Concord Regional) - 21 min drive
  • Charlotte Station - 6 min drive
  • Gastonia Station - 27 min drive
  • Charlotte Transportation Center Station - 4 min walk
  • 7th St Station - 4 min walk
  • CTC - Arena Tram Stop - 5 min walk

Restaurants

  • Burger King - 5 min walk
  • World of Beer - 5 min walk
  • Nuvole Rooftop TwentyTwo - 4 min walk
  • Nest Restaurant & Lounge - 5 min walk
  • Mert's Heart & Soul - 4 min walk
Map

About this property

SpringHill Suites by Marriott Charlotte Uptown

When you stay at SpringHill Suites by Marriott Charlotte Uptown, you'll be in a great location, within just a 10-minute walk of Spectrum Center and Charlotte Convention Center. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, Bank of America Stadium and Charlotte Douglas Airport Overlook are within a short drive. Fellow travelers love the location and comfortable guestrooms. Public transportation is just a short walk: Charlotte Transportation Center Station is 4 minutes and 7th St Station is 4 minutes.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 195 rooms
  • Arranged over 16 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out available
  • Minimum check-in age: 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite valet parking (USD 30 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Working away

  • Business center
  • Meeting rooms
  • Conference space (4092 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby

Facilities

  • Safe-deposit box at front desk
  • Fitness center

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Languages

  • English

Room amenities

Be entertained

  • 32-inch Smart TV
  • Premium satellite channels
  • Netflix

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Uptown Bar - This bar serves light fare only.

Fees & policies

Refundable deposits

  • A damage deposit of USD 100.00 will be collected before check-in

Parking

  • Valet parking costs USD 30 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

<p>Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

SpringHill Suites Marriott Charlotte Uptown Hotel
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Frequently asked questions

Does SpringHill Suites by Marriott Charlotte Uptown offer free cancellation for a full refund?
Yes, SpringHill Suites by Marriott Charlotte Uptown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at SpringHill Suites by Marriott Charlotte Uptown?
As of Mar 23, 2023, prices found for a 1-night stay for 2 adults at SpringHill Suites by Marriott Charlotte Uptown on Apr 2, 2023 start from $144, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at SpringHill Suites by Marriott Charlotte Uptown?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at SpringHill Suites by Marriott Charlotte Uptown?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at SpringHill Suites by Marriott Charlotte Uptown?
Yes. Valet parking costs USD 30 per night.
What are the check-in and check-out times at SpringHill Suites by Marriott Charlotte Uptown?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at SpringHill Suites by Marriott Charlotte Uptown and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near SpringHill Suites by Marriott Charlotte Uptown?
Yes, there's an onsite restaurant, Uptown Bar.
What's the area around SpringHill Suites by Marriott Charlotte Uptown like?
SpringHill Suites by Marriott Charlotte Uptown is in Charlotte Center City, a short 4-minute walk from Charlotte Transportation Center Station and 2 minutes' walk from Spectrum Center. Travelers say that the hotel is in a great location.

Reviews

9.0

Superb

9.2/10

Cleanliness

9.1/10

Staff & service

8.7/10

Amenities

9.3/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Elizabeth, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jamison, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved it!
Smooth check in. Very clean and updated! Great breakfast. Loved it!
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Trikina, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Our hotel stay wa great! It was directly across from the Spectrum Center, where our concert was being held. My only complaint is that one of the bartenders was rude.
Michele, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Good but noisy
Good hotel in an excellent location. Very large rooms! Only conplaint would be the noise from the commuter train outside that had a ringing bell everytime it approached which was about every 15 mins. If your air isnt running (the air makes noise to drown out the bell sound) then its LOUD!! The other 4 people in my party in different rooms all had the same complaint in the morning! We all looked like we did t sleep well! The 2nd night, i put my air to ON instead of AUTO the the fan stayed on all night to drown out the train bells!!
Heather, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Super friendly
The hotel room was nice. All the staff is friendly. It didnt mater what department they came from. Super friendly.
Deanna, 4-night family trip
Verified Hotels.com guest review

8/10 Very Good

Great stay! Great customer service, cleans rooms and good free breakfast! Great location for Charlotte hornets basketball games literally right across the street!
Misty, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Krysten, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Leslie, 1-night trip
Verified Hotels.com guest review