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Heaven Restaurant & Boutique Hotel

4-star hotel with spa, near Union Trade Center

  • Free cooked-to-order breakfast, free WiFi, and free parking
From
$57

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  • Residence Superior Queen Room - Outdoor Pool
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  • Outdoor Pool
  • Residence Superior Queen Room - Outdoor Pool
Residence Superior Queen Room - Outdoor Pool. Image 1 of 69
1 / 69Residence Superior Queen Room - Outdoor Pool
No. 7, Street KN 29, Kiyovu, Kigali, Rwanda
9.2.Superb.
  • The staff was great. They were very helpful and made my stay feel as if I were home.…

    Nov 21, 2020

  • This was my third stay at this property, and it was a disappointing experience. The room…

    Nov 6, 2020

See all 85 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Walkable
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 22 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Health club

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Garden

What’s around

  • In a national park
  • Union Trade Center - 9 min walk
  • Kigali Convention Centre - 3.2 mi / 5.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Villa Budget Queen Room
  • Villa Budget King Room
  • Residence Superior Queen Room
  • Residence Superior King Room

Location

No. 7, Street KN 29, Kiyovu, Kigali, Rwanda
  • In a national park
  • Union Trade Center - 9 min walk
  • Kigali Convention Centre - 3.2 mi / 5.1 km

What’s around

Landmarks

  • In a national park
  • Union Trade Center - 9 min walk
  • Kigali Convention Centre - 3.2 mi / 5.1 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 26 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 22 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free onsite extended parking
  • Wheelchair-accessible parking on site
  • Free offsite parking nearby

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free cooked-to-order breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Full-service spa
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Pool umbrellas
  • Health club

Working away

  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 500
  • Conference space size (meters) - 46
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 3
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • French

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Turndown service

Things to enjoy

  • In-room massage available
  • Individually decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • 42-inch LED TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Dining

Heaven Restaurant - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Fitness classes on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Small print

Also known as

  • Heaven Restaurant Boutique Hotel Kigali
  • Heaven Restaurant Boutique Hotel
  • Heaven Restaurant Boutique Kigali
  • Heaven Restaurant Boutique
  • Heaven Restaurant & Boutique
  • Heaven Restaurant & Boutique Hotel Hotel
  • Heaven Restaurant & Boutique Hotel Kigali
  • Heaven Restaurant & Boutique Hotel Hotel Kigali

Optional extras

Credit card charges are subject to an extra charge of 5 percent

Late check-out can be arranged for an extra charge of USD 50

Rollaway beds are available for USD 30.0 per night

Airport shuttle service is offered for an extra charge of USD 35.00 per vehicle (one way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the fitness facility.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Heaven Restaurant & Boutique Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and extended parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2:00 PM - anytime. Check-out time is 11 AM. Late check-out is available for a charge of USD 50.
  • Yes, Heaven Restaurant offers local and international cuisine and garden views. Nearby restaurants include Khana Khazana (5-min walk), Urban Sky Lounge (9-min walk), and Bourbon Cafe (12-min walk).
  • Yes, an airport shuttle is available. The charge is USD 35.00 per vehicle one way.
  • Have fun during the warmer months with activities such as ziplining. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Heaven Restaurant & Boutique Hotel also has a health club and spa services, as well as a garden.
9.2.Superb.
  • 10.0.Exceptional

    Friendly. Clean. Comfortable. Lovely. We had a great visit.

    3 night trip with friends, Feb 11, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    Super staff and service. Very,very well trained. The best food we have ever had in Rwanda without a doubt!

    1 night family trip, Jan 6, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Kind and nice staff, excelent quality and taste of the food (a'la carte) at Heaven Restaurant, good breakfast. Tired hotel rooms and maybe 2* not 4* (according to Europe standards)

    2 night romance trip, Jan 2, 2020

    Verified CheapTickets guest review

  • 6.0.Good

    Boutique feeling. Construction is ongoing and disruptive. Very noisy and dusty. Poor WiFi. Property is scattered in several buildings.

    2 night trip with friends, Nov 20, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Heaven is Heaven!

    Heaven always has the most friendly and welcoming staff. Great rooms, food, and environment. I stay here every time i come to Kigali for work.

    1 night business trip, Oct 29, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Comfy quiet clean cute rooms.

    Clean and comfy rooms. Nice and tasty breakfast. Delicious restaurant on site. Gorgeous location with tree lined street. Nice gym on site. Water and tea kettle in room. Soap & shampoo provided.

    Akshay, 4 night trip, Oct 13, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful place , just noisy construction

    This is a very cute and wonderful boutique hotel. The rooms are quite comfortable, clean and well appointed. I liked the filtered water provided, and the breakfast was wonderful. Though not always fun to go up or down the hill to the restaurant. My one issue was that outside my room in the garden villas there was construction for upgrades to The Retreat and during the day it was noisy/ disruptive. Although I understand the situation, perhaps some compensation (either on price of stay, or coupon for restaurant) would have been nice.

    Kimberly, 2 night trip, Oct 1, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Great Stay

    Wonderful staff great accommodations..quaint boutique hotel slightly off beaten path but close to the heart of Kigali proper

    Akobundu, 2 night business trip, Aug 15, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Wonderful stay! There is a doctor on call always

    We had a lovely stay at Heaven restaurant. The staff was very friendly and knowedgeable. Unfortunately one of us had food poison, but the staff were very proactive and brought us meds since we didnt have any Pepto with us. One of the few places we have stayed at that always has a doctor on call. So if you feel unwell while here, they are very helpful and will call a doctor for you. Do not hesitate to ask. The pool was great, views and lounge areas are great and try not to miss breakfast. One of the best breakfasts in town.

    3 night romance trip, Aug 10, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Would recommend, but please change picture

    Really enjoy the Heaven, however, the lobby picture is not of Heaven. Perhaps of Retreat, the much fancier hotel associated. It seems a bit deceptive. Otherwise, I really enjoyed the hotel, amazing restaurant, and the staff is great.

    Kimberly, 1 night business trip, Jul 28, 2019

    Verified Hotels.com guest review

See all 85 reviews