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2000 HOTEL Downtown Kigali

4-star Kigali hotel with restaurant, connected to a shopping center

  • Free buffet breakfast, free WiFi, and free parking
From
$51

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1 / 29Guest Room
8.2.Very Good.
  • The staff and service was amazing. The Breakfast was phenomenal. Hotel is currently being…

    Dec 21, 2020

  • Excellent location, in heart of downtown Kigali. Great views from the rooms. Spacious…

    Dec 13, 2020

See all 128 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Shopping
Convenient
Safe
Transportation options
  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym

Property highlights

Main amenities

  • 105 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Free airport pick-up
  • Fitness center
  • Spa services

For families

  • Free cribs/infant beds
  • Playground on site
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Refrigerator
  • Private bathroom

What’s around

  • Heart of Kigali
  • Union Trade Center - 7 min walk
  • Kigali Genocide Memorial Centre - 39 min walk
  • Club Rafiki - 43 min walk
  • Ryi'nyamirambo Market - 2.6 mi / 4.2 km
  • Kigali Convention Centre - 4.3 mi / 6.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Business Double Room, City View
  • Business Twin Room, City View
  • Executive Suite, Mountain View

Location

  • Heart of Kigali
  • Union Trade Center - 7 min walk
  • Kigali Genocide Memorial Centre - 39 min walk

What’s around

Landmarks

  • Heart of Kigali
  • Union Trade Center - 7 min walk
  • Kigali Genocide Memorial Centre - 39 min walk
  • Club Rafiki - 43 min walk
  • Ryi'nyamirambo Market - 2.6 mi / 4.2 km
  • Kigali Convention Centre - 4.3 mi / 6.9 km
  • Nyamirambo Stadium - 3.5 mi / 5.6 km
  • Inema Art Center - 3.6 mi / 5.9 km
  • Ivuka Arts Kigali - 3.8 mi / 6.1 km
  • Kigali Heights - 4.4 mi / 7 km
  • University of Kigali - 4.4 mi / 7 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 30 min drive
  • Free airport pick-up

At a glance

Hotel size

  • This hotel has 105 rooms
  • This hotel is arranged over 13 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Free airport pickup (available 24 hours)*

Parking

  • Free onsite self parking
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Supervised childcare/activities (surcharge)

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Fitness facilities
  • Spa services on site
  • Playground on site

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2015
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas

Accessibility

  • Braille or raised signage
  • In-room accessibility

Languages Spoken

  • Chinese
  • English
  • French

In the room

Home comforts

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Bamboo - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Small print

Also known as

  • 2000 HOTEL Kigali
  • 2000 HOTEL Downtown Kigali Hotel Kigali
  • 2000 Kigali
  • 2000 HOTEL
  • 2000 Downtown Kigali
  • 2000 Downtown Kigali Kigali
  • 2000 HOTEL Downtown Kigali Hotel
  • 2000 HOTEL Downtown Kigali Kigali

Optional extras

Babysitting/childcare is available for an extra charge

Policies

Guests must contact this property in advance to reserve cribs/infant beds. Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, 2000 HOTEL Downtown Kigali does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.

  • Yes, there's free self parking.

  • Sorry, pets aren't allowed, but service animals are welcome.

  • You can check in from 2:00 PM - midnight. Check-out time is noon. Contactless check-in is available.

  • Yes, Bamboo offers international cuisine. Nearby restaurants include Bourbon Cafe (3-min walk), Heaven (13-min walk), and German Butchery (15-min walk).

  • Yes, a free shuttle from the airport is available.

  • 2000 HOTEL Downtown Kigali has a fitness center and spa services.
8.2.Very Good.
  • 4.0.Fair

    This Hotel has some of the BEST staff i have ever encountered! Very friendly, humble and helpful ie,Shalom & the young lady he works with , Ali, Bosco, Yadema, Phillip, Musa,Joy, Jean, Neville, Jadore & Restaurant Manager. Having stayed there for more than 8 days,the admin/owners need to address the issue of RATS & CLEANLINESS. My stay would have been excellent if at all my property wasn't destroyed by RATS that i found at this hotel. If it wasn't for my fiancee & the Grace of God, i wanted to leave immediately because that is unacceptable. Also change the towels and the sheets they were always looking dirty and not sanitized (off brown but not white with zero fresh smell). That being said the MAJOR disappointment of my stay was the manager of this Hotel Chaliste. Integrity is a very expensive character to have and to my conclusion he needs to invest in pursuit for that. Chaliste it was you who offered us lunch and dinner, fix my luggage & free airport drop-off. I and my fiancee accepted your apology&offer b'se we liked the people and wanted peace plus we had just gotten engaged. To my surprise while checking out they asked me to pay for the lunch and dinner that the hotel had offered as compensation to the damage. Font desk agent called Chaliste for advise &said he said Hotel will only pay for lunch & i pay for dinner. He didn't have courtesy of explaining why b'se it was late in the night & he was asleep. I paid but that left a bad taste in mouth.

    Niklas, 1 night romance trip, Mar 18, 2020

    Verified Travelocity guest review

  • 10.0.Exceptional

    This was a very nice hotel with good staff, large clean rooms with views over Kigali, a good restaurant, free airport pickup [drop off is $13]. Compared to another hotel in Kigali where I stayed recently for a stop over at about the same price, this was much better. Note, at 5pm it took about 40 minutes to reach the airport due to jams.

    1 night business trip, Mar 11, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    This Hotel has some of the BEST staff i have ever encountered! Very friendly, humble and helpful ie,Shalom & the young lady he works with , Ali, Bosco, Yadema, Phillip, Musa,Joy, Jean, Neville, Jadore & Restaurant Manager. Having stayed there for more than 8 days,the admin/owners need to address the issue of RATS & CLEANLINESS. My stay would have been excellent if at all my property wasn't destroyed by RATS that i found at this hotel. If it wasn't for my fiancee & the Grace of God, i wanted to leave immediately because that is unacceptable. Also change the towels and the sheets they were always looking dirty and not sanitized (off brown but not white with zero fresh smell). That being said the MAJOR disappointment of my stay was the manager of this Hotel Chaliste. Integrity is a very expensive character to have and to my conclusion he needs to invest in pursuit for that. Chaliste it was you who offered us lunch and dinner, fix my luggage & free airport drop-off. I and my fiancee accepted your apology&offer b'se we liked the people and wanted peace plus we had just gotten engaged. To my surprise while checking out they asked me to pay for the lunch and dinner that the hotel had offered as compensation to the damage. Font desk agent called Chaliste for advise &said he said Hotel will only pay for lunch & i pay for dinner. He didn't have courtesy of explaining why b'se it was late in the night & he was asleep. I paid but that left a bad taste in mouth. NOT SURE OF MY RETURN

    Niklas, 7 night romance trip, Mar 11, 2020

    Verified Travelocity guest review

  • 10.0.Exceptional

    Good option.

    Its always nice. Great staff, good big rooms, fast wifi and airport pickup for free and always reliable.

    Peter, 1 night trip, Mar 4, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    Property had rats, roaches, it was dirty, there were leaks that flooded the lobby. All of the pictures posted online are untrue and maybe from 20 years ago, if I’m being nice. They do not maintain the property at all, there is mold and mildew in the rooms and hallways from lack on ventilation. You couldn’t pay me to go back to this hotel.

    Dee, 4 night family trip, Feb 26, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Location doesn't get any better and a supermarket is in the same building. Employees there are so courteous and kind!

    Kara-Leigh, 6 night family trip, Feb 4, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    I had a great and comfortable stay here. The driver was on time to pick me up from the airport and Paterne was very friendly and helpful at reception.

    1 night trip, Feb 1, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Highly recommended

    The service at this hotel was outstanding. Superbly accommodating staff, timely and professional transit, and huge rooms which were spotless. My only complaint is that they could be more attentive to minor repairs and aesthetics in the rooms.

    Ray, 3 night trip, Jan 12, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A Good Hotel

    My stay at 2000 Hotel was memorable. The staff were amazing and I want to thank the staff. My only disappointment was the restaurant at the hotel. One of the mornings during breakfast I asked for cappuccino and one of the employees open the cappuccino machine, there were roaches out crawling out of the machine.

    Sandra, 3 night trip, Nov 20, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    I’ll stay again

    The staff were really nice and willing to help especially Mohammed,Jeffery and Gisele. Breakfast could have been better though...they didn’t have varieties

    Funmi, 3 night trip with friends, Oct 31, 2019

    Verified Hotels.com guest review

See all 128 reviews