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Pacific Palace Beach Tower Hotel

Photo gallery for Pacific Palace Beach Tower Hotel

On the beach
Exterior
View from room
Restaurant
Reception

Overview of Pacific Palace Beach Tower Hotel

Pacific Palace Beach Tower Hotel

3.5 star property
Zona Dorada beachfront hotel with outdoor pool, restaurant
7.6 out of 10 Good
7.6/10 Good

488 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
Av. Camarón Sábalo No. 2601, Fracc. Sabalo Country Club, Mazatlán, SIN, 82100
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Pool bar
  • Swim-up bar
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Cookware, dishware and utensils
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Zona Dorada
  • The Mazatlan Malecón - 4 min drive
  • Cerritos Beach - 10 min drive
  • Mazatlan International Center - 6 min drive
  • Mazatlán Aquarium - 8 min drive
  • Plaza Machado - 12 min drive
  • Olas Altas Beach - 23 min drive
  • El Faro Lighthouse - 16 min drive

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 36 min drive

Restaurants

  • Angelo's - 5 min walk
  • Los Panchos-pueblo Bonito - 4 min walk
  • La Mazatleca - 5 min walk
  • Restaurant Bar la Costa Marinera - 2 min walk
  • Diego's Beach House - 2 min walk
Map

About this property

Pacific Palace Beach Tower Hotel

Pacific Palace Beach Tower Hotel is a great choice for your beach stay in Mazatlán. The outdoor pool provides fun for everyone, and guests can also take advantage of a fitness centre. The restaurant is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. A poolside bar and a snack bar/deli are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say good things about the helpful staff and restaurant.

All-inclusive

All-inclusive room rates at Pacific Palace Beach Tower Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 147 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 3 PM until 5:30 AM
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • On the beach

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2016
  • Terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Oven
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 280 for adults and MXN 220 for children

Children & extra beds

  • Cots/infant beds are available for MXN 150.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Pacific Palace Beach Tower Hotel Mazatlan
Pacific Palace Beach Tower Hotel
Pacific Palace Beach Tower Mazatlan
Pacific Palace Beach Tower
Pacific Tower Hotel Mazatlan
Pacific Palace Beach Tower Hotel Hotel
Pacific Palace Beach Tower Hotel Mazatlán
Pacific Palace Beach Tower Hotel Hotel Mazatlán

Frequently asked questions

Does Pacific Palace Beach Tower Hotel offer free cancellation for a full refund?
Yes, Pacific Palace Beach Tower Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Pacific Palace Beach Tower Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Pacific Palace Beach Tower Hotel?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Pacific Palace Beach Tower Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Pacific Palace Beach Tower Hotel?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Pacific Palace Beach Tower Hotel?
You can check in from 3 PM - 5:30 AM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Pacific Palace Beach Tower Hotel?
No, this hotel doesn't have a casino, but Casino del Rey (3-min drive) and MonteCarlo Casino (4-min drive) are both nearby.
What is there to do at Pacific Palace Beach Tower Hotel and nearby?
Pacific Palace Beach Tower Hotel has an outdoor pool and a fitness centre.
Are there restaurants at or near Pacific Palace Beach Tower Hotel?
Yes, there's an on-site restaurant.
What's the area around Pacific Palace Beach Tower Hotel like?
Pacific Palace Beach Tower Hotel is in Zona Dorada, a short 2-minute walk from Playa Brujas.

Reviews

7.6

Good

8.3/10

Cleanliness

7.6/10

Staff & service

7.5/10

Amenities

7.9/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Fair

Very disappointing. Both pools were so packed we couldn’t use them. Food in cafeteria was low quality (so many dishes and salads with hotdogs??). We had a junior suite with a kitchenette but there weren’t any kitchen tools or dishes. Room had very thin walls so we could hear everything from next door. The worst part was how overcrowded it was and the lack of dining options options. We would never recommend.
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Eder, 3-night trip
Verified Expedia guest review

6/10 Good

Rosa, 5-night trip
Verified Expedia guest review

8/10 Very good

Jose, 3-night trip
Verified Expedia guest review

2/10 Poor

Multiple amenities were down when we arrived. The staff members we’re not helpful or friendly. The place was clean but the customer service the place offered was nothing that made it inviting to stay over again. Would not recommend if you’re looking for a vacation to spend solely at the hotel. Luckily, I have family in the city so I used the hotel to sleep only. Otherwise, you’re probably better off finding something with better customer service.
Daisy, 2-night family trip
Verified Orbitz guest review

6/10 Good

room was clean, hot water
Celica, 5-night family trip
Verified Orbitz guest review

4/10 Fair

It's ok, close to restaurants and others attractions, but in front of the hotel is a nightclub.. Noisy !! And the pools were dirty …
Marisa, 2-night family trip
Verified Expedia guest review

8/10 Very good

Great stay. Clean. Staff friendly. Good food and entertainment. Pool was very full of people but it was a holiday weekend we realized later.
Christine, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Staff very friendly and quick respond to any concerns or requests. Room was very spacious
Kristy, 7-night trip with friends
Verified Expedia guest review