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Hotel New Akao

Photo gallery for Hotel New Akao

Exterior
Beach nearby, free beach shuttle
Beach nearby, free beach shuttle
Outdoor pool
View from room

Overview of Hotel New Akao

Hotel New Akao

3.5 star property
3.5-star hotel in Atami with 4 restaurants and outdoor pool

7.4/10 Good

75 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
Map
1993-250 Atami, Atami, 413-8555
Main amenities
  • Daily housekeeping
  • Near the beach
  • 4 restaurants and bar/lounge
  • Outdoor pool
  • Hot springs
  • Free beach shuttle
  • Free train station pick-up
  • Free train station drop-off
  • Sauna
  • Seasonal outdoor pool
  • Coffee shop/cafe
  • Terrace
For families
  • Fridge
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

Getting around

  • Oshima (OIM) - 26.5 miles/42.6 km
  • Yugawara Station - 9 min drive
  • Atami Station - 13 min drive
  • Izunagaoka Station - 23 min drive
  • Free train station pickup
  • Free train station drop-off
  • Free beach shuttle

Restaurants

  • Denny's - 12 min walk
  • Mille Fiore - 14 min walk
  • 食楽キッチン - 15 min walk
  • Tamura - 15 min walk
  • Terre Et Mer - 15 min walk

About this property

Hotel New Akao

Enjoy your visit to Atami with a stay at Hotel New Akao. Guests can indulge in massages, and Nishiki, one of 4 restaurants, serves breakfast and dinner. An outdoor pool, a bar/lounge and a sauna are other highlights. Fellow travellers like the overall property condition.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 250 rooms

Arriving/Leaving

  • Check-in time from 1:30 PM until 6:00 PM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Free train station shuttle

Off-site

  • Free beach shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–9:30 AM
  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

What to do

  • Free beach shuttle
  • Hot springs
  • Karaoke
  • Beach nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Free beach shuttle

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Arcade/games room
  • Sauna

Accessibility

  • Lift
  • Wheelchairs available on site
  • Well-lit path to entrance

Languages

  • English
  • Japanese

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Slippers

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Dining

Nishiki – This restaurant serves breakfast and dinner.
Kuroshio – This restaurant serves lunch and dinner.
Umihiko Yamahiko – This restaurant only serves dinner.
Hana no Yousei – This restaurant only serves lunch.
Salon de Kinrin – On-site lobby lounge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from August to August

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing that there's a smoke detector and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel New Akao Atami
Hotel New Akao
New Akao Atami
New Akao
New Akao Hotel
Hotel New Akao Hotel
Hotel New Akao Atami
Hotel New Akao Hotel Atami

Frequently asked questions

Does Hotel New Akao offer free cancellation for a full refund?
Yes, Hotel New Akao does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel New Akao?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel New Akao?
Yes, there's an outdoor pool.
Are pets allowed at Hotel New Akao?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel New Akao?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel New Akao?
You can check in from 1:30 PM - 6:00 PM. Check-out time is 11 AM.
What is there to do at Hotel New Akao and nearby?
On-site recreation at Hotel New Akao includes hot springs. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a sauna. Hotel New Akao also has an arcade and a garden.
Are there restaurants at or near Hotel New Akao?
Yes, there are 4 on-site restaurants. Nearby restaurants include Denny's (12-min walk), Mille Fiore (14-min walk) and 食楽キッチン (15-min walk).
Does Hotel New Akao have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Hotel New Akao like?
Hotel New Akao is a short 19-minute walk from Atami Sun Beach and 10 minutes' walk from Atami Castle.

Overall score and ratings

7.4

Good

7.5/10

Cleanliness

7.9/10

Staff & service

8.6/10

Amenities

6.9/10

Property conditions & facilities

10.0/10

Eco-friendliness

8/10 Very good

Beautiful location on seaside Very dated , needs upgrades
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

Old-fashioned hotel by the sea
Have seen quite a few reviews about this hotel being old and worn down, but decided to give it a try anyway for its location. Overall it was a pleasant experience, even though one can surely feel the age of this hotel. The location is easy to get to by car. Just need to follow the GPS. Staff were all friendly and helpful.
Dining hall with live show
View from guest room
Just beneath the Atami Castle
Verified Expedia guest review

4/10 Fair

STILL LIVING ON PAST GLORY!
HOTEL IS OLD AND DATED
Verified Hotels.com guest review

4/10 Fair

Old and overpriced
I was greatly disappointed in the rundown state of the hotel. I was shocked at the amount of money Expedia charged for this type of room and experience. The paint chips and debts in the hallway walks, small room bathrooms, construction noise and finally the two hour fire alarm testing was just horrible. I guess we were really paying for the hot springs, location, meals and shuttle bus. I felt greatly overcharged and will not recommend this hotel.
Verified Expedia guest review

10/10 Exceptional

露天風呂がとても良かったです
Riho, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

最高ーー
とても、優雅にすごせました! インフィニティお風呂がとても最高でした。 開放感があり、本当に海に入ってるかのようでした!眺めも最高です! お部屋もとても嫌いで、オーシャンビューで朝は朝日とともに目が覚めてとてもいいお部屋でした!
mika, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

スタッフの対応と露天風呂が最高でした。
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Expedia guest review