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All properties in Boca del Rio, Veracruz, Mexico
1 room, 2 adults

Hotel Playa Caracol, Boca del Rio

4-star4 stars
Great for familiesThis property has good facilities for families.
Av. Mocambo #526, Col. Collado y Boticaria, Boca del Rio, VER, 94293, Mexico

Upscale beachfront hotel with outdoor pool, near Mocambo Beach
  • Free WiFi and free parking
  • Collect nightsYou can collect® Rewards nights here
From 90 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

  • They nickel and dime you for everything. They charged us to drink our own beer (2 beers…Feb 27, 2019
  • Enjoyed our stay. Nice clean room. But service is a little slow. The room had several…Sep 28, 2018

Hotel Playa Caracol, Boca del Rio

from $56
  • Room, 1 King Bed
  • Double Room, 2 Double Beds

What’s around Hotel Playa Caracol, Boca del Rio


  • In Mocambo
  • Mocambo Beach - 1 min walk
  • Plaza Las Americas Shopping Mall - 17 min walk
  • Andamar Lifestyle Center - 13 min walk
  • World Trade Center Veracruz - 13 min walk
  • Canonero Guanajuato - 42 min walk
  • Foro Boca - 42 min walk
  • Plaza Mocambo Veracruz - 45 min walk

Getting around

  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 13 min drive
  • Veracruz Central Station - 11 min drive

At a glance

Key facts

Hotel size

  • This hotel has 39 rooms


  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free valet parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Spa services on site
  • Pool umbrellas
Working away
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Disabled parking
  • Wheelchair accessible path of travel
  • In-room accessibility
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


La Villa del Pescador - This family restaurant specializes in regional cuisine and serves breakfast, lunch, and dinner.

Hotel Playa Caracol, Boca del Rio’s small print

Also known as

  • Hotel Playa Caracol Boca del Rio
  • Hotel Playa Caracol
  • Playa Caracol Boca del Rio
  • Playa Caracol
  • Hotel Playa Caracol Hotel
  • Hotel Playa Caracol Boca del Rio
  • Hotel Playa Caracol Hotel Boca del Rio

Optional extras

Cribs/Infant beds are available for MXN 350.0 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.2 From 103 reviews

Very Good 8.0
Playa caracol
This property is well located on mocambo Beach. Needs remodeling ad the wifi doesn't work in the rooms.very strict about reservation changes . Overall ok , good value if you don't need wifi
Gerardo, us5 night romance trip
Very Good 8.0
Nice Place but Food Service Could Improve
Overall service was good, but restaurant service was just mediocre.
Thomas, us3 night family trip
Exceptional 10.0
Wonderful place to stay
Friendly staff, safe place, modern hotel
Olena, us1 night romance trip
Fair 4.0
Nice beach access--unfriendly staff--small beds
Double beds are very small for a couple and my feet hung way off the edge of the bed (I'm 6'). Bathtub is hard to get in and out of because of stationary glass window that comes half way across where the shower curtain should be. Elevator is extremely dark. They only give one room key, even when another is requested. I was there for a nearby convention and my family was staying at the hotel while I was at meetings. Most of the staff was friendly but they freaked out when we wanted to take our towels to the next beach over because we had friends staying there. The guard on duty looked like he wanted to handcuff my kids who were walking up the beach with the hotel towels. After an uncomfortable confrontation with the hotel staff and guard about the towels they made me sign a waiver that I was responsable for returning the towels. Really no point, since one is responsable for returning either the towel cards or towels either way. I'm not a person who likes confrontation and wasn't looking to break rules but the hotel staff was very unbending and unfriendly.
Delia, usFamily trip
Exceptional 10.0
nice and clean
Excelent place for a couple
Carlos, mx1 night romance trip

Hotel Playa Caracol, Boca del Rio

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