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Golden Palace Hotel Lombok

Photo gallery for Golden Palace Hotel Lombok

Front of property
Outdoor pool
Outdoor pool
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

Overview of Golden Palace Hotel Lombok

Golden Palace Hotel Lombok

4.0 star property
4-star hotel in Mataram with 2 restaurants and spa

9.2/10 Superb

46 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Gym
  • Bar
  • Spa
  • 24/7 front desk
Map
Jl. Sriwijaya no. 38, Cakranegara, Mataram, Lombok, 832231
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Sauna
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Children's pool
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Garden

Room options

About this area

Getting around

  • Lombok (LOP-Lombok Intl.) - 42 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Sop Buntut Istana Rasa - 7 min walk
  • Dingklik Coffee - 8 min walk
  • Cim Smak - 8 min walk
  • Sea food Ikan Barak 99 - 8 min walk
  • Omah Cobek - 9 min walk

About this property

Golden Palace Hotel Lombok

A great choice for a stay in Mataram, Golden Palace Hotel Lombok features a rooftop terrace and offers an airport shuttle (available 24 hours) for IDR 300000.00 per vehicle. Guests can visit the spa to be pampered with Thai massages, body wraps or facials, and Cendrawasih, one of 2 restaurants, serves breakfast, lunch and dinner. Other highlights at this upmarket hotel include 2 bars/lounges, an outdoor pool and a poolside bar. The comfortable beds and helpful staff get good marks from fellow travellers.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 198 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 11:30 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Parking

  • No on-site parking

Transfers

  • Airport shuttle (available 24 hours)*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • BBQs
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool

What to do

  • Fitness classes
  • Karaoke

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2014
  • Rooftop terrace
  • Garden
  • Picnic area
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Jasmine has 3 treatment rooms, including rooms for couples. Services include sports massages, Thai massages, facials and body wraps. The spa is equipped with a mud bath, a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

Dining

Cendrawasih – This fine-dining restaurant serves breakfast, lunch and dinner.
Merak – This restaurant specialises in Indonesian cuisine and serves breakfast, lunch and dinner. Open daily.
Rooptop Garden – On-site rooftop bar. Guests can enjoy al fresco dining (weather permitting). Open daily.
Pool Bar – This coffee shop is located by the pool. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 110000 for adults and IDR 110000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 300000.00 per vehicle (one way)

Children & extra beds

  • Rollaway beds are available for IDR 350000.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place.

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Golden Palace Hotel Lombok Mataram
Golden Palace Hotel Lombok
Golden Palace Lombok Mataram
Golden Palace Lombok
Golden Palace Lombok Mataram
Golden Palace Hotel Lombok Hotel
Golden Palace Hotel Lombok Mataram
Golden Palace Hotel Lombok Hotel Mataram

Frequently asked questions

Does Golden Palace Hotel Lombok offer free cancellation for a full refund?
Yes, Golden Palace Hotel Lombok does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Golden Palace Hotel Lombok?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Golden Palace Hotel Lombok?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Golden Palace Hotel Lombok?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Golden Palace Hotel Lombok?
Sorry, there's no on-site parking at Golden Palace Hotel Lombok.
Is an airport shuttle service offered by Golden Palace Hotel Lombok?
Yes, an airport shuttle is available. The charge is IDR 300000.00 per vehicle one way.
What are the check-in and check-out times at Golden Palace Hotel Lombok?
You can check in from 2:00 PM - 11:30 PM. Check-out time is noon.
What is there to do at Golden Palace Hotel Lombok and nearby?
On-site recreation at Golden Palace Hotel Lombok includes aerobics . Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Golden Palace Hotel Lombok also has 2 bars, a sauna and a fitness centre, as well as a picnic area and a garden.
Are there restaurants at or near Golden Palace Hotel Lombok?
Yes, there are 2 on-site restaurants, featuring al fresco dining and Indonesian cuisine. Nearby restaurants include Sop Buntut Istana Rasa (7-min walk), Dingklik Coffee (8-min walk) and Cim Smak (8-min walk).
What's the area around Golden Palace Hotel Lombok like?
Golden Palace Hotel Lombok is a short 1-minute walk from Lesser Sunda Islands and 8 minutes' walk from Mataram Mall.

Overall score and ratings

9.2

Superb

9.1/10

Cleanliness

9.2/10

Staff & service

10.0/10

Amenities

9.1/10

Property conditions & facilities

10/10 Exceptional

Nice hotel. Spacious comfortable room, a bit dated and that's probably why the rate is relatively low. The grounds are very attractive and the pool is fantastic. The rooftop restaurant is also very nice. Good breakfast. The staff is very cordial. Special thanks to Ogy who pampers his guests!
2-night trip
Verified CheapTickets guest review

8/10 Very good

Everything is ok except this time there is a cockroach in the room
Eng Seng, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable stay and breakfast was great
Lynne, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Breakfast with lots of variety. Comfortable bed
Lynne, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

great hotel
Good breakfast and clean rooms and big toilet
kevin jern hui, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

clean hotel with a great location
its a business hotel with comfortable beds and a good selection of food for breakfast. hotel and rooms were squeaky clean and staff were professional throughout my stay. very near to all convenient stores and shopping malls (mataram mall, epicentrum mall)
Verified Hotels.com guest review

10/10 Exceptional

City centre
Nice hotel to stay in the centre of lombok town. It takes about 40mins to travel to the Jetty if you intend to go to the gili islands.
Verified Hotels.com guest review

10/10 Exceptional

More than expected!
Definitely worth for money! Great breakfast with lots varieties, friendly and helpful staffs. We stayed in two connecting deluxe rooms, decent 4/5 star room size, comfortable bed and quite clean.
POH CHAI, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Hotel in city centre. Affordable and pleasant.
Worth the money and time. The room is spacious and cosy.
PY, 2-night trip
Verified Expedia guest review