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1 room, 2 adults

The Haven by JetQuay, Singapore

3.5-star3.5 stars
65 Airport Boulevard, Changi Airport Terminal 3, #01-18, Singapore, 819663, Singapore

Hotel with bar/lounge, connected to the airport, near Changi Business Park
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here


Great location
Delicious food
Room is all right
More comfort would be nice
90See all 90 reviews
From 144 reviews

TripAdvisor Traveller Rating

The Haven by JetQuay, Singapore

from $221
  • 1 Bed Nap Room
  • Double Nap Room (2 Connecting 1 Bed Nap Rooms)

What’s around The Haven by JetQuay, Singapore


  • Singapore Expo - 4 mi / 6.4 km
  • East Coast Park - 5.9 mi / 9.5 km
  • Changi Business Park - 3.3 mi / 5.3 km
  • Downtown East - 7 mi / 11.2 km
  • Changi Village Food Centre - 7.5 mi / 12.1 km
  • Changi City Point - 3.9 mi / 6.2 km
  • Tanah Merah Ferry Terminal - 4.9 mi / 8 km
  • Wild Wild Wet Theme Park - 6.2 mi / 10.1 km

Getting around

  • Singapore (SIN-Changi) - 8 min drive
  • Johor Bahru (JHB-Senai Intl.) - 67 min drive
  • JB Sentral - 44 min drive
  • Changi Airport Station - 1 min walk
  • Onsite parking not available

At a glance

Key facts

Hotel size

  • This hotel has 18 rooms


  • 24-hour check-in
  • Check-out time is noon
  • Express check-out
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. This property is located on Level 1, Terminal 3 Arrival Hall. Guests arriving on an inbound flight or in transit must clear baggage claim and pass through immigration control before proceeding to the lounge.

To reach the property from Terminal 1 or 2, guests should board the free skytrain located in the public area of the departure hall to Terminal 3. Or, guests can walk from Terminal 2 to Terminal 3 via the mezzanine-level bridge above the MRT station.

For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • No parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Bar/lounge
  • Snack bar/deli
  • Coffee/tea in a common area
Working away
  • 24-hour business center
  • Meeting rooms
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Free newspapers in lobby
  • Year Built 2014
  • Television in common areas
  • Accessible bathroom
Languages Spoken
  • Chinese
  • English
  • Filipino
  • Indonesian
  • Malay

In the room

Home comforts
  • Air conditioning
  • Slippers
Things to enjoy
  • Separate living room
Freshen up
  • Private bathroom (not in room)
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
  • Daily housekeeping

Special features


Lounge - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours. Open daily.

The Haven by JetQuay, Singapore’s small print

Also known as

  • Haven JetQuay Hotel Singapore
  • Haven JetQuay Hotel
  • Haven JetQuay Singapore
  • Haven JetQuay
  • The Haven By JetQuay Singapore


Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.2 From 90 reviews

The Haven by JetQuay, Singapore
Very Good8.0
Great for a few hours..
Too cold at night
Rodrigo, us1 night business trip
The Haven by JetQuay, Singapore
Very Good8.0
Very good. Shower though kept going from hot to cold; could not get the adjustment quite right. This was a minor detail in an otherwise very pleasant stay.
, usBusiness trip
The Haven by JetQuay, Singapore
If you only need a nap at Changi, this works
If you only need 6 hours of sleep and a shower at Changi, this works fine. Shared toilet and shower is no problem since they have so many and so few guests. Good WiFi. Very nice people and you can't beat the location. It's inside Terminal 3. I would consider staying here even if I were not in transit. If you are arriving or leaving at an inconvenient hour and want to save a few bucks, this would work just as well.
George, usBusiness trip
The Haven by JetQuay, Singapore
Good if need few hours sleep in a bed
Just a Nap room, shower and toilet outside the room
Eric, us1 night business trip
The Haven by JetQuay, Singapore
What's the price for privacy?
This is a small transit hotel located in Terminal 3 at Singapore airport. Very small room, especially if you're a big person. But the alternative is to sleep on the floor in the airport. It's up to you: what's the price of your comfort and privacy worth.
Edward, us1 night business trip

See all reviews

The Haven by JetQuay, Singapore

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