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La Casa de Mama

Photo gallery for La Casa de Mama

Outdoor pool
Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Overview of La Casa de Mama

La Casa de Mama

3.5 star property
3.5-star inn with outdoor pool, near Amber Museum of Chiapas

8.8/10 Fabulous

356 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Restaurant
  • Bar
Map
Guadalupe Victoria 56, Barrio La Merced, San Cristóbal de las Casas, CHIS, 29240

Guests rated this location 9.6/10 - Exceptional

Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Self-serve laundry
Feel at home
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In De La Merced
  • San Cristóbal de las Casas Cathedral - 2 min drive

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 81 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Habanero Terrazas - 4 min walk
  • Kala-Mar - 3 min walk
  • Torteria las Tortugas - 1 min walk
  • Rock Wings - 4 min walk
  • Restaurante Che Pibe San Critóbal - 4 min walk
Map

About this property

La Casa de Mama

La Casa de Mama offers an airport shuttle (available 24 hours) for MXN 2144.00 per vehicle roundtrip. Guests can indulge in massages and enjoy Mexican cuisine at Ave Maria, which is open for breakfast, lunch and dinner. Other features of this Colonial inn include an outdoor pool, a bar/lounge and a terrace. Fellow travellers love the helpful staff and location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 38 rooms

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free off-site parking nearby

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–1:00 PM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children's menu

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch plasma TV
  • Cable TV channels

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Ave Maria – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately MXN 120 for adults and MXN 120 for children
  • Airport shuttle service is offered for an extra charge of MXN 2144.00 per vehicle (roundtrip. Maximum occupancy 4)

Children & extra beds

  • Rollaway beds are available for MXN 250.00 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

<p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>This property accepts credit cards and cash.</p>

Also known as

Mama Hotel Casa
Casa Mama Inn San Cristobal de las Casas
Casa Mama San Cristobal de las Casas
La Casa de Mama Inn
La Casa de Mama San Cristóbal de las Casas
La Casa de Mama Inn San Cristóbal de las Casas

Frequently asked questions

Does La Casa de Mama offer free cancellation for a full refund?
Yes, La Casa de Mama does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at La Casa de Mama?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at La Casa de Mama?
Yes, there's an outdoor pool.
Are pets allowed at La Casa de Mama?
Sorry, pets aren't allowed.
Is parking offered on site at La Casa de Mama?
Yes, there's free self parking.
Is an airport shuttle service offered by La Casa de Mama?
Yes, an airport shuttle is available. The charge is MXN 2144.00 per vehicle roundtrip.
What are the check-in and check-out times at La Casa de Mama?
You can check in from 3 PM - midnight. Check-out time is noon.
What is there to do at La Casa de Mama and nearby?
La Casa de Mama has an outdoor pool and a garden.
Are there restaurants at or near La Casa de Mama?
Yes, Ave Maria offers Mexican cuisine.
What's the area around La Casa de Mama like?
La Casa de Mama is a short 6-minute walk from Mesoamerican Museum of Jade and 6 minutes' walk from Plaza 31 de Marzo. Travellers give top marks for the inn's prime location.

Reviews

8.8

Fabulous

9.3/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.1/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Moisés, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful place !!!
Verified Orbitz guest review

10/10 Exceptional

Estefany, 5-night trip
Verified Expedia guest review

8/10 Very good

Excellent customer service, clean, quiet, parkmg is 3 blocks away and internet work intermittently
Ramon, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

A small portable heater would’ve been perfect
The hotel was beautiful, clean, friendly staff, great price, the pool was heated, we had an amazing time in town. The only thing that could’ve been better at the hotel is that they did not have heating in the room and it was very very cold. They gave us extra blankets And that was OK, but a small portable heater would’ve been perfect.
Armando, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cannot recommend this little quaint hotel enough. It is wonderful! Perfect location, friendly courteous staff and owners, just loved it! Will be back!
Irit, 5-night family trip
Verified Expedia guest review

6/10 Good

Luis, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente propiedad a 3 cuadras del centro buena opción para niños por su alberca climatizada
RODRIGO, 5-night trip
Verified Expedia guest review

8/10 Very good

Wonderful Stay
Wonderful space and warm service. We travel with our daughter who loved the pool area. Would definitely recommend!
Zenia, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel. Only a few streets away from the Central park.
Patrick, 1-night trip
Verified Expedia guest review