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Genio Hotel Manado

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Deluxe Room With Breakfast | In-room safe, desk, soundproofing, free WiFi
In-room safe, desk, soundproofing, free WiFi
Deluxe Room With Breakfast | In-room safe, desk, soundproofing, free WiFi
In-room safe, desk, soundproofing, free WiFi
Superior Double Room with Breakfast | In-room safe, desk, soundproofing, free WiFi

Overview of Genio Hotel Manado

Genio Hotel Manado

3.5 star property
3.5-star hotel with restaurant, near Ban Hin Kiong

7.4/10 Good

24 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Bar
  • 24/7 front desk
Map
Jl. Kolonel Sugiono no.21 Marambak, Manado, Sulawesi Utara, 95122
Main amenities
  • 24-hour front desk
  • Air conditioning
  • Breakfast available
  • Business centre
  • Daily housekeeping
  • Front desk safe
  • Laundry service
  • Luggage storage
  • Restaurants and bar/lounge
  • Self-serve laundry
  • Terrace
For families
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Private bathroom
  • Television
  • Terrace

Room options

About this area

What's nearby

  • In Manado City Centre

Getting around

  • Manado (MDC-Sam Ratulangi Intl.) - 40 min drive

Restaurants

  • Jalan Roda - 6 min walk
  • Nasi Kuning Ku' Cae - 6 min walk
  • Cafe SINTESA - 5 min walk
  • Rumah Kopi Bintang Wayang - 5 min walk
  • KFC - 7 min walk
Map

About this property

Genio Hotel Manado

When visiting Manado, Genio Hotel Manado is a great choice to consider. For a bite to eat, guests can visit Exito Cafe, which serves Indonesian cuisine and is open for breakfast, lunch and dinner. A bar/lounge and a terrace are other highlights.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 75 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking is limited (max. 10 spaces per unit)

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Lift
  • Roll-in shower (selected rooms)

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle

Sleep well

  • Bed sheets provided
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Exito Cafe – This restaurant specialises in Indonesian cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 60000 for adults and IDR 35000 for children

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast and lunch, and also through room service.

Policies

<p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Sparks Lite Manado Hotel
Sparks Lite Hotel
Genio Manado
Sparks Lite
Genio Hotel Manado Hotel
Genio Hotel Manado Manado
Genio Hotel Manado Hotel Manado

Frequently asked questions

Does Genio Hotel Manado offer free cancellation for a full refund?
Yes, Genio Hotel Manado does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Genio Hotel Manado?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Genio Hotel Manado?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Genio Hotel Manado?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Genio Hotel Manado?
You can check in from 2 PM - anytime. Check-out time is noon.
What is there to do at Genio Hotel Manado and nearby?
Recommended spots to visit include Ban Hin Kiong (4-min walk), I.R Soekarno Bridge (0.9 mi) and Mega Mall (1.2 mi).
Are there restaurants at or near Genio Hotel Manado?
Yes, Exito Cafe offers Indonesian cuisine.
What's the area around Genio Hotel Manado like?
Genio Hotel Manado is in Manado City Centre, a short 4-minute walk from Ban Hin Kiong and 4 minutes' walk from Kienteng Ban Hian Kong.

Reviews

7.4

Good

7.3/10

Cleanliness

7.6/10

Staff & service

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Good

Cleanliness is terrible
We had the king bed with partial sea view on the 6th floor. Check in was flawless because they allowed us to store our luggage before 2pm. They took our luggages to the room and gave us the key when we got there late in the evening. The room is spacious with extra day bed by the big window. When we woke up in the AM and let the sun in then we spotted the dirtiness in the room. Big mirror smeared with sticky fingerprints everywhere, under the bed was extremely dusty and dirty, the mini fridge dirty, the bed cover stained and yellowish on the corners. Bathroom, half of toilet tissue roll, warm water only in the sink but no hot water in the shower. Sink was not wiped down. The second day was better, after the cleaned up the room. But still no hot water in the shower. Pros: daily housekeeping and change towels. They offer laundry and iron in bulk so it's alot cheaper. Breakfast was horrible and cold. The room division needs to check the cleanliness and readiness of the room before assign it to guests.
Leila, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Devinder, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay at genio manado
Genio is very clean, rooms are spacious and staff is very attentive. Very speedy check out as well.
deborah, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Pillows are smelly
This is a reasonably good hotel for the price and you get the basic air conditioning, ensuite bathroom and a TV. However one thing turned me off completely - the pillows did not seem to be washed at all and had a heavy sweats smell. I could not bear the smell and had to wrap the pillow with a towel in order to mask it. Besides this, the hotel is reasonably ok and you get what you pay for. Breakfast was reasonable but not great.
Xuanyi, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Non smoking rooms with cigarette smell
The staff was very kind. The location is not so good if you want to do things by walking. The room was OK, but even though it was a non smoking room it had a lot of cigarette smell. Asked for another room and it was the same. They just put a spray that attenuated the smell. But towels and sheets were still smelling.
Verified Hotels.com guest review

2/10 Poor

Bad exoerience
Hotel is far from everything. I had confirmation booking but staff was unable to find my booking. after i show him my conformation, he said that my booked room is not available because someone just checked in. and they said they can give me smaller room if i want.i had no choice, it was almost 7pm. very weak wifi. breakfast is ok. will not return to this hotel again
David, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Not so good
i booked double bed and when i arrived,they said that my room is not available. I showed them my booking and they found the booking in their side and they said that it is false booking and their room is full but can give me another small room. Wifi is super weak. Breakfast is ok. Will not stay next time
Dev, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Happy little monster
Everything was fantastic except the check in, they gave me an already occupied room.
Chris, 1-night trip
Verified Hotels.com guest review

6/10 Good

In Monado close to services. Good value for price.
Enjoyed my stay. Airport transfers easily arranged and on time. Late arrival without problems.
George, 1-night trip
Verified Lastminute guest review

8/10 Very good

Adequate for needs
Not central to anything. Met needs of a last minute layover. Changed rooms due to lack of internet. Nice staff.
Verified Expedia guest review