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All properties in Phu Quoc, Vietnam
All properties in Phu Quoc, Vietnam

JW Marriott Phu Quoc Emerald Bay Resort & Spa, Phu Quoc

5-star5 stars
Great for familiesThis property has good facilities for families.
Eco-Tourism At Bai Khem, An Thoi Town, Phu Quoc, Kien Giang, Vietnam

Upscale beachfront resort with spa, near Sao Beach
  • Free buffet breakfast, free WiFi, and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 764 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Vibe
Awesome vibe
Beach
Beautiful beach
Wellness
Great wellness & sports facilities
Food
Food is all right

JW Marriott Phu Quoc Emerald Bay Resort & Spa, Phu Quoc

from $292
  • Suite, 1 King Bed, Balcony, Resort View (Rue De Lamarck)
  • Suite, 1 King Bed with Sofa bed, Balcony (Turquoise)
  • 1 Bedroom Villa, 1 King, Garden view, Private pool
  • 3 Bedroom Villa, Garden view, Private pool
  • Room, 1 King Bed, Garden View (Le Jardin)
  • Room, 1 King Bed (Emerald Bay Front)
  • Deluxe Room, 1 King Bed, Bay View (Emerald Bay View)
  • Room, 1 King Bed, Bay View (Emerald Bay View)
  • Suite, Resort View (Rue De Lamarck)
  • Suite, Balcony (Turquoise)
  • Villa, 1 Bedroom, Garden View
  • Villa, 3 Bedrooms, Garden View
  • Room, Sea View (Le Jardin)
  • Room (Emerald Bay Front)
  • Deluxe Room, Bay View (Emerald)
  • Room, Bay View (Emerald)
  • Deluxe Room, 2 Double Beds
  • Deluxe Room, 2 Twin Beds, Balcony
  • Room, 2 Twin Beds, Balcony, Bay View
  • Room, 2 Twin Beds, Garden View
  • Suite, 2 Twin Beds, Balcony, Resort View
  • Room, 2 Twin Beds, Balcony

What’s around JW Marriott Phu Quoc Emerald Bay Resort & Spa, Phu Quoc

Landmarks

  • In Khem Beach
  • An Thoi Cable Car Station - 3.1 mi / 4.9 km
  • Sao Beach - 4.1 mi / 6.5 km
  • Ho Quoc Pagoda - 7.5 mi / 12.1 km
  • Phu Quoc Beach - 11.4 mi / 18.4 km
  • Phu Quoc Night Market - 15.5 mi / 24.9 km
  • Suoi Tranh Waterfall - 12.9 mi / 20.8 km
  • Bai Vong Port - 13.2 mi / 21.3 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 19 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 244 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Free buffet breakfast daily
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Beach bar
  • Poolside bar
  • 24-hour room service
Things to do
  • On private beach
  • Number of outdoor pools - 3
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Sauna
  • Bicycle rentals on site
  • Kayaking on site
  • Snorkeling on site
  • Hiking/biking trails nearby
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa by JW. Services include massages and manicures and pedicures.

Dining

Pink Pearl - Onsite fine-dining restaurant.

Tempus Fugit - This restaurant specializes in international cuisine.

French & Co - Onsite coffee shop.

JW Marriott Phu Quoc Emerald Bay Resort & Spa, Phu Quoc’s small print

Also known as

  • JW Marriott Phu Quoc Emerald Bay Resort
  • JW Marriott Emerald Bay Resort
  • JW Marriott Phu Quoc Emerald Bay
  • JW Marriott Emerald Bay
  • JW Marriott Phu Quoc Emerald Bay Resort Spa
  • Jw Marriott Phu Quoc Emerald &
  • JW Marriott Phu Quoc Emerald Bay Resort & Spa Resort
  • JW Marriott Phu Quoc Emerald Bay Resort & Spa Phu Quoc
  • JW Marriott Phu Quoc Emerald Bay Resort & Spa Resort Phu Quoc

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for VND 1350000.0 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of VND 1300000 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Exceptional 9.4 From 64 reviews

Exceptional 10.0
I came here for celebrating my birthday. It's very surprised that the hotel gives a birthday cake. The room is very clean. The view is gerous. Definitely come here again!
Yingjun, us2 night romance trip
Exceptional 10.0
Little Hogwarts in Phu Quoc
The hotel is a beautiful campus.It makes you feel like you are in Hogwarts. Service is top notch and every corner is an insta opportunity. Definitely worth another visit.
sg1 night romance trip
Good 6.0
Theme facade
This hotel had great reviews about its decor however i found it a bit dated behind the theme design. Poor air conditioning. Average food. The pink pearl truly overpriced and food average. However the service and staff were impeccable.
Andrew, gbRomance trip
Exceptional 10.0
My 4D3N Stay in JW Phu Quoc
The room that we stayed in was spacious with an awesome sea view. The toilet was beautifully designed and was spacious. I love the attention to details of the designer. The hotel staff were polite and helpful at all times. They can speak good English. I would also strongly recommend the hot stone treatment at the spa. It was one of the best experience I’ve had. While the breakfast buffet was great, my experience at the pink pearl during dinner was affected by the quality of the food. The service staff and ambience at the restaurant was great. However, the food is average or poor. We’ve had a dish for starter which consists of avocado. It was very bitter and the taste affected our taste bud for the following dishes. Although the Chef and staff were apologetic, it left us disappointed especially after so many good reviews we’ve read about the restaurant. Overall, I would encourage everyone to stay at this resort if you were to visit Phu Quoc
Simon, gb3 night romance trip
Exceptional 10.0
Over All is very good service
Over All is very good service Service was very nice and kindliness Room very clear and everything amazing Food my family love breakfast very much have a lot of type of food and beverage For Activity swimming pool is less for equipment children’s Jw much add more water ball or pool float, folat tube
PONGSAKORN, th2 night family trip

JW Marriott Phu Quoc Emerald Bay Resort & Spa, Phu Quoc

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