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The Ritz-Carlton, Astana

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The Ritz-Carlton, Astana puts you in a great location, within just a 10-minute walk of Bayterek Tower and Parliament of Kazakhstan. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Ozen, one of 2 restaurants, serves international cuisine. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a health club.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center
  • Business center

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
$217 nightly
The total price is $251
Aug 30 - Aug 31
Total with taxes and fees

Why we love this property

Business meets bliss
Located in the city center, this hotel offers meeting rooms and a business center. After work, guests can enjoy spa services, massages, and a sauna.
Culinary excellence
Savor dishes at 2 restaurants with vegan and vegetarian dining options. Full breakfast menu includes vegetarian choices. The bar serves refreshing drinks.
Wellness haven
Indulge in daily spa treatments in couples rooms or solo sanctuaries. A sauna, hot tub, and rooftop garden complete this serene escape.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed, City View

A hotel room with a large bed, a sofa, a coffee table, and a view of the cityscape.

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed (View)

A modern hotel room with a large TV, a sofa, a desk, and a view of the cityscape.

Junior Suite, 1 King Bed (View)

  • City view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 Bedroom

A modern dining area with a round table, six chairs, a decorative glass partition, and a view of a cityscape through a large window.

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1238 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Carlton Suite, 1 King, Non Smoking (City View)

A hotel room with a bed, a bedside table with a plant, a control panel, and a decorative wall panel.

Carlton Suite, 1 King, Non Smoking (City View)

  • 1668 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for The Ritz-Carlton Suite, 1 King, Non Smoking (Baiterek view)

A modern living room with a city view, featuring a large chandelier, two sofas, a round coffee table, and wooden side tables.

The Ritz-Carlton Suite, 1 King, Non Smoking (Baiterek view)

  • City view
  • 2906 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, City View

A hotel room with two beds, a desk, a chair, a TV, and a view of the cityscape.

Deluxe Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Club Room, 2 Queen Beds, City View

A hotel room with two beds, a desk, a chair, a TV, and a view of the cityscape.

Club Room, 2 Queen Beds, City View

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Grand Room, 1 King Bed, City View

A hotel room with a large bed, a nightstand with a lamp, and a decorative panel on the wall.

Grand Room, 1 King Bed, City View

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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  • Airport transfer
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9.8 out of 10, Exceptional, 59 reviews
$239 nightly
The price is $277
Aug 30 - Aug 31
Total with taxes and fees
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About the neighborhood

Map
16 Dostyk Street, Astana, 010016

What's nearby

  • Bayterek Tower - 5 min walk - 0.5 km
  • Parliament of Kazakhstan - 9 min walk - 0.8 km
  • Kazakhstan Ministry of Foreign Affairs - 10 min walk - 0.9 km
  • Kazakhstan Central Concert Hall - 10 min walk - 0.9 km
  • Khan Shatyr - 2 min drive - 2.0 km

Getting around

  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 30 min drive
  • Astana Railway Station - 25 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Көкtem - ‬9 min walk
  • ‪Salter’s Fine Meats - ‬9 min walk
  • ‪Starbucks Reserve - ‬1 min walk
  • ‪NegroNi - ‬12 min walk
  • ‪Saksaul - ‬12 min walk

About this property

The Ritz-Carlton, Astana

  • The Ritz-Carlton, Astana puts you in a great location, within just a 10-minute walk of Bayterek Tower and Parliament of Kazakhstan. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Ozen, one of 2 restaurants, serves international cuisine. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a health club.

At a glance

DONE

Hotel size

    • 157 rooms
    • Arranged over 26 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11:30 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE

Children

    • Children aged 6 and younger eat free breakfast
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • Business center
  • Meeting rooms
  • Conference center (15070 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Romance packages

Facilities

  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic drinking straws
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices in meeting rooms
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Ozen - This café specializes in international cuisine. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately KZT 26500 for adults and KZT 13250 for children
  • Airport shuttle service is offered for an extra charge of KZT 30000 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for KZT 20000.0 per night

Pets

  • Pets are allowed for an extra charge of KZT 80000 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Ritz-Carlton Astana Hotel
Ritz-Carlton Astana
Ritz Carlton Astana Nur Sultan
Ritz-Carlton Astana Hotel Nur-Sultan
Ritz-Carlton Astana Nur-Sultan
Hotel The Ritz-Carlton, Astana Nur-Sultan
Nur-Sultan The Ritz-Carlton, Astana Hotel
The Ritz-Carlton, Astana Nur-Sultan
Ritz-Carlton Astana Hotel
Ritz-Carlton Astana
Hotel The Ritz-Carlton, Astana
The Ritz Carlton Astana
Ritz Carlton Astana Nur Sultan
Ritz-Carlton Astana Hotel Nur-Sultan
Ritz-Carlton Astana Nur-Sultan
Hotel The Ritz-Carlton, Astana Nur-Sultan
Nur-Sultan The Ritz-Carlton, Astana Hotel
The Ritz-Carlton, Astana Nur-Sultan
Ritz-Carlton Astana Hotel
Ritz-Carlton Astana
Hotel The Ritz-Carlton, Astana
The Ritz Carlton Astana
Ritz Carlton Astana Nur Sultan
Ritz-Carlton Astana Hotel Nur-Sultan
Ritz-Carlton Astana Nur-Sultan
Hotel The Ritz-Carlton, Astana Nur-Sultan
Nur-Sultan The Ritz-Carlton, Astana Hotel
The Ritz-Carlton, Astana Nur-Sultan
Ritz-Carlton Astana Hotel
Ritz-Carlton Astana
Hotel The Ritz-Carlton, Astana
The Ritz Carlton Astana

Frequently asked questions

Does The Ritz-Carlton, Astana offer free cancellation for a full refund?

Yes, The Ritz-Carlton, Astana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Ritz-Carlton, Astana?

Yes, there's an indoor pool.

Are pets allowed at The Ritz-Carlton, Astana?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of KZT 80000 per pet, per stay.

Is parking offered on site at The Ritz-Carlton, Astana?

Yes, there's free self parking. Electric vehicle charging is available.

Is airport shuttle service offered by The Ritz-Carlton, Astana?

Yes, an airport shuttle is available. The charge is KZT 30000 per vehicle one-way.

What are the check-in and check-out times at The Ritz-Carlton, Astana?

Check-in start time: 3 PM; Check-in end time: 11:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at The Ritz-Carlton, Astana and nearby?

The Ritz-Carlton, Astana has a spa and an indoor pool, as well as a 24-hour fitness center.

Are there restaurants at or near The Ritz-Carlton, Astana?

Yes, there are 2 onsite restaurants, featuring international cuisine.

What's the area around The Ritz-Carlton, Astana like?

The Ritz-Carlton, Astana is in Yesil District, a short 7-minute walk from Parliament of Kazakhstan and 8 minutes' walk from Bayterek Tower.

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