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Riviera Mackay

Overview of Riviera Mackay

Riviera Mackay

4.0 star property
Mackay city-center apartments with kitchens
The price is $142
Price available on 2/23/2023

9.4/10 Exceptional

371 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Gym
  • Kitchen
  • Air conditioning
  • Laundry facilities
Map
5 - 7 Nelson St, Mackay, QLD, 4740

Room options

About this area

What's nearby

  • Heart of Mackay
  • Great Barrier Reef - 1 min drive

Getting around

  • Mackay, QLD (MKY) - 13 min drive
  • Mackay Station - 10 min drive
  • Nabilla Station - 21 min drive
  • Mapalo Station - 25 min drive

Restaurants

  • Bing's Nomiya - 4 min walk
  • Ban-na - 4 min walk
  • Roshni - 5 min walk
  • Hot Wok - 5 min walk
  • Spice N Flavor - 6 min walk

About this property

Riviera Mackay

A great choice for a stay in Mackay, Riviera Mackay features a rooftop terrace and puts you just 3.6 mi (5.8 km) from the airport. You'll have free perks like WiFi and self parking. Apartments feature bonuses like kitchens and washers/dryers, along with furnished balconies and LED TVs. Fellow travelers say great things about the convenient parking and comfortable beds.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Social distancing measures in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2:00 PM - 5:30 PM
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open Monday - Friday (8 AM - 6:00 PM) and Saturday - Sunday (9 AM - 3 PM)
  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Reception hours are 10 AM-2 PM on public holidays.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Height restrictions apply for onsite parking

Family friendly

  • Cribs (infant beds): AUD 10.0 per stay

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Electric kettle
  • Free tea bags/instant coffee
  • Toaster
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Designer toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 42-inch LED TV with satellite service
  • DVD player

Outdoor areas

  • Furnished balcony
  • Rooftop terrace
  • Terrace
  • Barbecue grill

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Soundproofing
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Luggage storage
  • Blackout drapes/curtains
  • In-room massages
  • Restaurant dining guide

Location highlights

  • Near the boardwalk
  • Near the airport
  • In the shopping district
  • In the city center

Things to do

  • Fitness facilities nearby (free access)
  • Health club access nearby

Safety features

  • Fire extinguisher
  • Smoke detector

General

  • 28 rooms
  • 11 floors
  • 1 building
  • Built in 2015

Fees & policies

Refundable deposits

  • A damage deposit of AUD 200.00 will be collected before check-in

Optional extras

  • Credit card charges are subject to an extra charge of 1.9 percent

Children & extra beds

  • Cribs/infant beds are available for AUD 10.0 per stay

Parking

  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-in and contactless check-out are available.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Riviera Mackay Apartment
Riviera Mackay
Riviera Mackay Mackay
Riviera Mackay Aparthotel
Riviera Mackay Aparthotel Mackay

Frequently asked questions

Does Riviera Mackay offer free cancellation for a full refund?
Yes, Riviera Mackay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Riviera Mackay?
As of Jan 26, 2023, prices found for a 1-night stay for 2 adults at Riviera Mackay on Feb 23, 2023 start from $142, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Riviera Mackay?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Riviera Mackay?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Riviera Mackay?
Yes, there's free self and extended parking.
What are the check-in and check-out times at Riviera Mackay?
You can check in from 2:00 PM - 5:30 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.
What is there to do at Riviera Mackay and nearby?
Riviera Mackay has access to a nearby health club.
Are there restaurants at or near Riviera Mackay?
Yes. Nearby restaurants include Bing's Nomiya (4-min walk), Ban-na (4-min walk), and Roshni (5-min walk).
Does Riviera Mackay have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a toaster, cookware, and a refrigerator.
Does Riviera Mackay have any outdoor private spaces?
Yes, each apartment features a furnished balcony.
What's the area around Riviera Mackay like?
Riviera Mackay is in the heart of Mackay, a short 1-minute walk from Great Barrier Reef and 3 minutes' walk from Bluewater Lagoon.

Reviews

9.4

Exceptional

9.5/10

Cleanliness

9.1/10

Staff & service

9.1/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Exceptional

Geoffrey, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Judy, 4-night trip
Verified Wotif guest review

4/10 Fair

Sophie, 2-night trip
Verified Lastminute guest review

8/10 Very Good

Large comfortable apartment. Bit of a walk to the better restaurants. Great swimming pool
Warwick, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful rooms with everything you need for a great stay. Lovely views and outside top area is spectacular. Staff friendly and close to Main Street area and shopping centre and the water park? Highly recommend.
David, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Anne, 2-night trip
Verified Wotif guest review

8/10 Very Good

Just need to put shower door back on as curtain insufficient water all over floor. Nice location
Debbie, 2-night romance trip
Verified Wotif guest review

10/10 Exceptional

Great location with friendly staff. Thoroughly enjoyed our stay
William, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was in a great location. walking distance to everything. big and clean apartment
Jono, 4-night business trip
Verified Wotif guest review

8/10 Very Good

Katrina, 2-night trip
Verified Wotif guest review