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All properties in Santos, Sao Paulo State, Brazil
1 room, 2 adults

Comfort Hotel Santos

3-star3 stars
Avenida Rei Alberto I, 177 181, Ponta da Praia, Santos, 11030-381, Brazil

3-star beach hotel with restaurant, near Santos Harbor
  • Free continental breakfast and free WiFi
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Messy service. People giving wrong information more than twice. Horrendous room service.…Dec 30, 2020
  • Do Not recommend the hotel. Staff is not well informed and give wrong information all the…Dec 29, 2020

Comfort Hotel Santos

from $42
  • Superior Twin Nao Fumante
  • Superior Queen Nao Fumante
  • Suite Superior Queen Nao Fumante
  • Suite Luxo Queen Nao Fumante

What’s around Comfort Hotel Santos

Landmarks

  • In Ponta da Praia
  • Santos Harbor - 17 min walk
  • Ponta da Praia Beach - 18 min walk
  • Beach Edge Gardens - 4 min walk
  • Fishing Museum - 6 min walk
  • Maritime Museum - 13 min walk
  • Aparecida Beach - 16 min walk
  • Embare Beach - 25 min walk

Getting around

  • Rio Grande da Serra Station - 56 min drive

At a glance

Key facts

Hotel size

  • This hotel has 161 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (7 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID*

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Onsite valet parking (BRL 26 per day)

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
Working away
  • Business center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Year Built - 2015
  • Elevator
  • Rooftop terrace
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Portuguese

In the room

Home comforts
  • Air conditioning
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Partially open bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Microwave
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Jambu Essencial - This restaurant specializes in Brazilian cuisine and serves breakfast, lunch, and dinner.

Comfort Hotel Santos’s small print

Also known as

  • Comfort Hotel Santos
  • Comfort Santos
  • Comfort Hotel Santos Brazil
  • Comfort Hotel Santos Hotel
  • Comfort Hotel Santos Santos
  • Comfort Hotel Santos Hotel Santos

Policies

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards, debit cards, and cash.

Optional extras

Valet parking costs BRL 26 per day

Pets are allowed for an extra charge of BRL 50 per pet, per stay

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Comfort Hotel Santos

  • Does Comfort Hotel Santos offer free cancellation for a full refund?
    Yes, Comfort Hotel Santos does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Comfort Hotel Santos?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Comfort Hotel Santos?
    Yes. Valet parking costs BRL 26 per day.
  • Is there a pool at Comfort Hotel Santos?
    Yes, there's an indoor pool.
  • Are pets allowed at Comfort Hotel Santos?
    Yes, cats and dogs are welcome. There's a charge of BRL 50 per pet, per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at Comfort Hotel Santos?
    You can check in starting at 2:00 PM. Check-out time is noon. Express check-in and contactless check-out are available.
  • Are there restaurants at or near Comfort Hotel Santos?
    Yes, Jambu Essencial offers Brazilian cuisine. Nearby restaurants include La Tratoria Trianon (4-min walk), J. Garcia Restaurante (4-min walk), and Oishi Gastronomia (5-min walk).
  • What is there to do at Comfort Hotel Santos and nearby?
    Comfort Hotel Santos has an indoor pool.

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Recent reviews

Fabulous 8.6 From 118 reviews

Very Good 8.0
Good choice for a one night stay
Sara, us1 night romance trip
Exceptional 10.0
Perfeito
Incrível, ótimo atendimento 😁
Marcia, br1 night trip
Very Good 8.0
Otimo Hotel
Excelente Hotel, super recomendo! Pena nao poder usar a academia e a piscina devido a Pandemia.
MARCELO, br5 night trip
Exceptional 10.0
Santos
A estadia foi ótima, mas faltou somente o estacionamento como cortesia.
Antonio C, br12 night trip
Exceptional 10.0
Hotel muito top, conforto para toda família ! Local muito agradável , funcionários atenciosos e prestativos. Único ponto ruim foi o refrigerador , que não cabe quase nada e não gela. Tirando isso excelente viagem 😃
Erik, br2 night family trip
Exceptional 10.0
Excelente pelo preço! Equipe nota 10!
Atendimento cordial. Houve um probleminha de água no banheiro e imediatamente nos ofereceram um upgrade ( que recusamos pois a questão foi resolvida). Café da manhã bem completo com todas as medidas de higiene relativas ao Covid. Pagamos por uma noite de quinta feira $ 180 reais. Preço muito justo pela qualidade da hospedagem (cama e enxoval excelentes), ducha perfeita. Localização muito boa, pertinho de um Pão de Açúcar minuto e a uns 200m de uma drogaria São Paulo e de um restaurante nordestino literalmente maravilhoso ( para quem gosta), bem estruturado e serve porções muito generosas. Rua tranquila, estacionamos na frente do hotel.
Aureluce Franco Ferreira, br1 night family trip
Good 6.0
O apartamento é muito pequeno, os serviços estão reduzidos pela pandemia mas parecem excessivamente diminuídos. Café da manha sem graça nem variedade. O pessoal da recepção muito simpático.
Renato, br4 night trip
Very Good 8.0
Limpeza deixou a desejar
Sempre me hospedo do hotel, e desta vez a acomodação estava suja, com cabelo de mulher no vidro do box, na parede do banheiro, no chão do quarto, assim que entramos, além do chão sujo parecendo que a dias não passavam um pano, eu nem quero pensar no estado dos lençóis e fronhas, se fora ou não trocados , além disso achei que o quarto estava mal preparado, como eu fiz a reserva um dia antes, poderia ter copos no que quarto para caso fosse nos servir de algo comprado e não te que ir até a recepção pra buscar uns descartáveis
Valéria, br1 night trip
Very Good 8.0
Hotel ok!
É incrível a diferença de hotéis no Brasil e na Europa. Aqui é dobro do preço e sem estacionamento. O quarto e bem confortável no 12° andar. As cortinas estavam bem encardidas que chegavam a sujar as mãos ao abri-las. Ar condicionado bem silencioso e agradável. Achei que no café da manhã tinha excesso de descartáveis.
Thais, br2 night trip
Exceptional 10.0
Boa
Luiz claudio, br2 night trip

Comfort Hotel Santos