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SUN & MOON, Urban Hotel

Photo gallery for SUN & MOON, Urban Hotel

Outdoor pool
Outdoor pool
Outdoor pool
Outdoor pool
Suite, 1 King Bed, Balcony | In-room safe, desk, blackout drapes, soundproofing

Overview of SUN & MOON, Urban Hotel

SUN & MOON, Urban Hotel

4.0 star property
4-star hotel with 3 bars/lounges, near Central Market

8.8/10 Fabulous

697 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is $70
Price available on 12/18/2022
Map
# 68, Street 136 and 15, Phsar Kandal 1, Phnom Penh, 12000
Main amenities
  • Daily housekeeping
  • Restaurant and 3 bars/lounges
  • Full-service spa
  • Outdoor pool and 2 spa tubs
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • Massage/treatment rooms
For families
  • Children stay free
  • Rollaway/extra beds
  • Refrigerator
  • Private bathroom
  • Television
  • Garden

Room options

About this area

What's nearby

  • In Phnom Penh City Centre
  • Riverside - 1 min drive
  • Royal Palace - 3 min drive

Getting around

  • Phnom Penh Intl. Airport (PNH) - 30 min drive
  • Phnom Penh Railway Station - 17 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Fatboy Sub & Sandwich - 2 min walk
  • Ostro Bistro - 2 min walk
  • Corner 136 Bar - 2 min walk
  • Evergreen Vegetarian House - 2 min walk
  • 130 Gastro Pub - 3 min walk

About this property

SUN & MOON, Urban Hotel

A great choice for a stay in Phnom Penh, SUN & MOON, Urban Hotel features a rooftop terrace and offers an airport shuttle (available 24 hours) for USD 20.00 per vehicle. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and international cuisine is served at SALT N PEPPER, Gastropub, which is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include 3 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers say great things about the bar and comfortable guestrooms.

Languages

Chinese (Mandarin), English, French, Japanese, Khmer, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 80 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Customers may be requested by the property to provide a health declaration (issued within 3 days prior to check-in).

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free secured onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • 3 bars/lounges
  • Restaurant
  • Poolside bar
  • Barbecue grills
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle tour information
  • Bicycle rentals nearby

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 3 buildings/towers
  • Built in 2015
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Bicycle parking
  • Full-service spa
  • 2 spa tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchairs available on site

Languages

  • Chinese (Mandarin)
  • English
  • French
  • Japanese
  • Khmer
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving features in guestrooms
  • LED light bulbs

Special features

Spa

The Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

SALT N PEPPER, Gastropub - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
UNPLUG Bar - This lobby lounge serves breakfast, lunch, and dinner. Open daily.
Number 8 VIP Lounge - This bar serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Cloud 9 Sky Bar - Onsite rooftop bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 12 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 20.00 per vehicle (one way)
  • Area shuttle service is offered for an extra charge
  • Late check-in between 1:00 PM and midnight can be arranged for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 30.00 per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

SUN MOON Urban Hotel Phnom Penh
SUN MOON Urban Hotel
SUN MOON Urban Phnom Penh
SUN & MOON, Urban Hotel Hotel
SUN & MOON, Urban Hotel Phnom Penh
SUN & MOON, Urban Hotel Hotel Phnom Penh

Frequently asked questions

Does SUN & MOON, Urban Hotel offer free cancellation for a full refund?
Yes, SUN & MOON, Urban Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at SUN & MOON, Urban Hotel?
As of Dec 8, 2022, prices found for a 1-night stay for 2 adults at SUN & MOON, Urban Hotel on Dec 18, 2022 start from $70, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at SUN & MOON, Urban Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at SUN & MOON, Urban Hotel?
Yes, there's an outdoor pool.
Are pets allowed at SUN & MOON, Urban Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at SUN & MOON, Urban Hotel?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by SUN & MOON, Urban Hotel?
Yes, an airport shuttle is available. The charge is USD 20.00 per vehicle one way.
What are the check-in and check-out times at SUN & MOON, Urban Hotel?
You can check in starting at 2:00 PM. Check-out time is noon.
Is there an onsite casino at SUN & MOON, Urban Hotel?
No, this hotel doesn't have a casino, but NagaWorld Casino (8-min drive) is nearby.
What is there to do at SUN & MOON, Urban Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and soothe your senses in one of the 2 spa tubs. SUN & MOON, Urban Hotel also has 3 bars, an outdoor pool, and a 24-hour fitness center, as well as a sauna and a garden.
Are there restaurants at or near SUN & MOON, Urban Hotel?
Yes, SALT N PEPPER, Gastropub offers international cuisine. Nearby restaurants include Au marché (3-min walk), Olala Cafe (4-min walk), and Halal Restaurant (4-min walk).
What's the area around SUN & MOON, Urban Hotel like?
SUN & MOON, Urban Hotel is in Phnom Penh City Centre, a short 2-minute walk from Riverside and 18 minutes' walk from Royal Palace. Travelers say this hotel is in a good location.

Overall score and ratings

8.8

Fabulous

9.1/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

6/10 Good

Ok - not the best
Hotel is very basic. Ok for 1 or 2 nights. Right in the middle of nightclubs where it seems like your in a red light district. Close to night market and there are restaurants near the river. The tuktuk drivers are quite annoying and run up to you every time you leave the hotel
Reece, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoyed the food at the pool bar and restaurant. The Jackfruit mojito was fantastic.
Claude, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Scott, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Scott, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

good clean hotel with friendly helpful staff
paul, 8-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Nicholas, 1-night trip
Verified Travelocity guest review

8/10 Very Good

Modern Hotel & Good Location !!
I have stayed here many times before Covid. First time back in 2 years. Good location, friendly English speaking staff, modern rooms, beautiful roof-top pool, fast WiFi. Breakfast is now just average, before it was great. FYI - Many of the rooms only have windows facing an interior corridor. So you have to keep your curtains closed for privacy which makes the rooms dark.
Kim, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Modern boutique hotel with great amenities Friendly and courteous staff, always willing to assist.
Philip, 3-night trip
Verified Expedia guest review

8/10 Very Good

I love the design. This hotel is a bit of a work of art and a labor of love. There could be double the number of rooms, but the owner preferred to maximize beauty over profit. My only beef is that there is a little barking dog every morning starting around 7 and continuing on and off all day. It is on the suites without balcony side of the hotel and if dog barking bothers you make sure you don't go for the suite without balcony. I have stayed here before with that dog barking me crazy and then I forgot. Same dog of three years ago or so. All else is fantastic. Staff is probably the best trained in Phnom Penh. I have stayed in Raffles and the experience of Sun & Moon and the quality and size of the rooms, especially the suite with balcony, is simply way superior even if the price is less than half.
Wilhelmus, 7-night trip
Verified Expedia guest review