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SUN & MOON, Urban Hotel, Phnom Penh

4 stars4 stars
# 68, Street 136 and 15, Phsar Kandal 1Phnom Penh12000Cambodia, 800-491-6126
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Excellent4.5 / 5
Room
Great room
Location
Great location
Vibe
Awesome vibe
Wellness Area
Great wellness & sports facilities
197See all 197 Hotels.com reviews
From 487 reviewsTripAdvisor Traveller Rating

SUN & MOON, Urban Hotel, Phnom Penh

Hotel Info: 866-539-8117

from $75
  • Deluxe King Bed
  • Apartment King Bed
  • Suite King Bed With Balcony
  • Suite King Bed Without Balcony
  • Deluxe Twin Bed

At a glance

Key facts

Hotel size

  • This hotel has 80 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking (limited)

Offsite

  • Area shuttle *

Also known as

  • SUN MOON Urban Hotel Phnom Penh
  • SUN MOON Urban Hotel
  • SUN MOON Urban Phnom Penh

Policies

Only registered guests are allowed in the guestrooms.

Children under 16 years old are not allowed in the spa without adult supervision.

Guests under 16 years old are not allowed in the spa.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 30.00 per night

Buffet breakfast is offered for an extra charge of USD 12 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 20.00 per vehicle (one way)

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Free reception
  • Barbecue grills
Things to do
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Steam room
  • Sauna
Working away
  • Number of meeting rooms - 2
  • Meeting rooms 2
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 3
  • Year Built 2015
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

SALT N PEPPER, Gastropub - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

UNPLUG Bar - This lobby lounge serves breakfast, lunch, and dinner. Open daily.

Number 8 VIP Lounge - This bar serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Cloud 9 Sky Bar - Onsite rooftop bar. Open daily.

SUN & MOON, Urban Hotel, Phnom Penh’s small print

Also known as

  • SUN MOON Urban Hotel Phnom Penh
  • SUN MOON Urban Hotel
  • SUN MOON Urban Phnom Penh

Policies

Only registered guests are allowed in the guestrooms.

Children under 16 years old are not allowed in the spa without adult supervision.

Guests under 16 years old are not allowed in the spa.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 30.00 per night

Buffet breakfast is offered for an extra charge of USD 12 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 20.00 per vehicle (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 197 reviews

SUN & MOON, Urban Hotel, Phnom Penh
Outstanding5.0 / 5
Great Phnom Penh hotel
The hotel is new, fresh and has a great rooftop area with a salt water swimming pool. It is a bit on the expensive side for Phnom Penh but still good value for money. We will definitely stay here again. Very friendly and professional staff!
2 night family trip
SUN & MOON, Urban Hotel, Phnom Penh
Good3.0 / 5
They mentioned i might hear minor noise next door after 8 am, however it sounded like a jackhammer was coming through my wall beginning at 6:30 am.
1 night business trip
SUN & MOON, Urban Hotel, Phnom Penh
Excellent4.0 / 5
Stylish new Hotel
My wife and I really liked the hotel overall. However due to the openness of the floor design when it rained it came into the hallways. Also when we opened up our curtains anyone walking by could see into our room!! A little lack of privacy there. The Pool on the roof top was very nice as was the accompanying restaurant/bar. The complimentary use of the gym and Spa was a plus especially considering how nice the spa was. It had a very spacious and clean hot & cold tubs, steam room, sauna, 3 showers, and lockers.
2 night romance trip
SUN & MOON, Urban Hotel, Phnom Penh
Good3.0 / 5
Great hotel, but security was innapropriate
This hotel would have gotten a 5 star rating from me if it was not for what happen my last night. The hotel is super clean, great amenities, spa, fitness and more. However, the last night I brough my friend over a local khmer girl (not a bar girl) and the hote offended her and asked for her ID and charged me $10. If the policy was explained correctly then no problem and was not about the money, but instead it came off as if they were accusing her of being bar girl and she was extremely upset and offended and did not want to come in after this. After an argument with the staff I decided since I was checking out the next morning I would just leave early and get a room else where. With that said I packed my bags and was walking out the door when a couple hotel security guards grabbed me and pulled me back in the hotel so they could check my room before I leave. Completely inappropriate, disrespectful and unprofessional. If the policy is to check my room before I leave then ok just tell me and I will happily wait, but instead they violated me and in a first world country would haven been breaking the law. However, Cambodia is a poverty stricken, third worls dump and basically lawless. I hope the manager will see this and speak to them about how they treat visitors from other countries. Separate from that the location is great for nightlife, but not a place families or for anyone who will be offended by "working" bar girls swarming the streets.
3 night trip
SUN & MOON, Urban Hotel, Phnom Penh
Outstanding5.0 / 5
Beautiful clean modern hotel
Great customer service and breakfast selection. Amazing rooftop pool.
5 night trip

See all reviews

SUN & MOON, Urban Hotel, Phnom Penh

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