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Terminal Neige - Totem

Photo gallery for Terminal Neige - Totem

Outdoor spa tub
Egyptian cotton sheets, premium bedding, down duvets, in-room safe
Egyptian cotton sheets, premium bedding, down duvets, in-room safe
Egyptian cotton sheets, premium bedding, down duvets, in-room safe
Club Room | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Overview of Terminal Neige - Totem

Terminal Neige - Totem

Ski-in/ski-out hotel with spa, near Grandes Platières Ski Lift

9.0/10 Superb

109 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Gym
  • Connecting rooms available
  • Bar
  • Spa
Map
Flaine Forum, Araches-la-Frasse, Haute-Savoie, 74300

Room options

About this area

What's nearby

  • Megeve Ski Resort - 78 min drive

Getting around

  • Lyon (LYS-Saint-Exupery) - 130 min drive
  • Magland Station - 31 min drive
  • Bonneville Station - 40 min drive
  • Cluses Station - 42 min drive

Restaurants

  • Le Grain de Sel - 3 min walk
  • Le Michet - 6 min walk
  • La Pente à Jules - 11 min walk
  • L'epicea - 11 min walk
  • Le Blanchot - 10 min drive

About this property

Terminal Neige - Totem

With ski-in/ski-out access, Terminal Neige - Totem allows you more time for downhill skiing and snowboarding. Guests can visit the spa to indulge in massages, facials or body treatments, and regional cuisine is served at Friendly Kitchen, which is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a fitness centre and a hot tub. Ski passes, storage and rentals are also available. Fellow travellers say good things about the comfortable beds and helpful staff.

Languages

English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 96 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM until 5:30 AM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (1 per room)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Travelling with children

  • Children's menu

What to do

  • Ski-in/ski-out access
  • Ski passes
  • Downhill skiing
  • Snowboarding
  • Ice skating nearby

Working away

  • Meeting room
  • Conference space (861 square feet)

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff
  • Ski equipment hire
  • Ski storage

Facilities

  • Built in 1960
  • Terrace
  • Fireplace in lobby
  • Fitness centre
  • Full-service spa
  • Hot tub
  • Sauna

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Raised toilet seat
  • Low-height worktop and sink

Languages

  • English
  • French
  • German

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Downhill skiing
  • Snowboarding
  • Ski storage
  • Ski hire
  • Ski lifts nearby
  • Ski runs nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding

Freshen up

  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Pure Altitude. Services include facials and body treatments. The spa is equipped with a spa tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Friendly Kitchen – This restaurant specialises in regional cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20.00 per pet, per night

Pool, spa, & gym (if applicable)

  • The fitness facility is accessible for EUR 10 per person
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p> <p>Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p><p>A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.</p> <p>A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.</p>

Also known as

Terminal Neige Totem Hotel Flaine
Terminal Neige Totem Hotel
Terminal Neige Totem Flaine
Terminal Neige Totem
Terminal Neige Totem
Terminal Neige - Totem Hotel
Terminal Neige - Totem Araches-la-Frasse
Terminal Neige - Totem Hotel Araches-la-Frasse

Frequently asked questions

Does Terminal Neige - Totem offer free cancellation for a full refund?
Yes, Terminal Neige - Totem does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Terminal Neige - Totem?
As of 9 February 2023, prices found for a 1-night stay for 2 adults at Terminal Neige - Totem on 6 March 2023 start from €298, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Terminal Neige - Totem?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Terminal Neige - Totem?
Yes, pets are welcome, with a limit of 1 per room. There's a charge of EUR 20.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Terminal Neige - Totem?
Sorry, there's no on-site parking at Terminal Neige - Totem.
What are the check-in and check-out times at Terminal Neige - Totem?
You can check in from 4:00 PM - 5:30 AM. Check-out time is noon.
What is there to do at Terminal Neige - Totem and nearby?
Have fun with on-site winter activities such as downhill skiing and snowboarding. Indulge in a treatment at the spa and soothe your senses in the hot tub. Terminal Neige - Totem also has a sauna and a fitness centre.
Are there restaurants at or near Terminal Neige - Totem?
Yes, Friendly Kitchen offers regional cuisine. Nearby restaurants include Le Michet (6-min walk), La Pente à Jules (11-min walk) and L'epicea (11-min walk).
What's the area around Terminal Neige - Totem like?
Terminal Neige - Totem is a short 1-minute walk from Flaine Ski Resort and 5 minutes' walk from Grandes Platières Ski Lift. Travellers say that the area is central and ideal for skiing.

Reviews

9.0

Superb

9.2/10

Cleanliness

9.1/10

Staff & service

9.2/10

Amenities

9.1/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Hotel Totem - Flaine Forum
Short break in Flaine. Hotel Totem is central located opposite a selection of restaurants and bars and about 50m from the main ski bubble. Trendy style bar and restaurant area looking out at the slopes. Very comfortable well equipped double room (with balcony). All staff were super helpful and nothing too much trouble. Excellent selection of cooked and continental breakfast options. Ski lockers conveniently located on the ground floor but they did get a little busy after 9am. Would definitely return.
View from 2nd Floor Double Room
Craig, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Great location, good vibe.
We stayed during pandemic, so the hotel was exceptionally quiet. We like quiet, but this was a bit depressing.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect
Amazing place. Fantastic location- easy ski-in ski-out. Fantastic selection of food available each night. All staff were great too.
Harri, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

8/10 Very good

3-night trip
Verified Expedia guest review

10/10 Exceptional

Very convenient and pleasant hotel for a skiing holiday. Our room had a good amount of space and a lovely view. The food was tasty although it would be nice if main meal accompaniments were rotated as the same few were on offer every night. Thoroughly enjoyed the old-school arcade games in the bar area. Meal system was a bit confusing at first and occasionally drinks service at the table was a bit slow.
4-night romance trip
Verified Expedia guest review

8/10 Very good

Joanne, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location really close to ski lifts. Comfortable bar area and room was great although could do with some actual drawers in the bedrooms and some shelves in the bathroom.
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

10/10 Exceptional

Loved it!
Fantastic hotel, great staff, excellent quality food, great location. If i had to be very picky: 1) king size bed was actually 2 singles pushed together, and mattress way too soft. 2) ski-in ski-out perhaps...but not snowboard in/out. 3) ski/boot room not heated so dont expect dry boots the next morning.
Matthew, 4-night trip
Verified Hotels.com guest review