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Holiday Inn Express & Suites Austin Downtown - University, Austin

2.5-star2.5 stars
805 Neches StreetAustinTX78701United States of America

Hotel with outdoor pool, near Governor's Mansion
  • Free buffet breakfast and free WiFi
Good7.6
  • My hotel room was never cleaned during a 3 night stay, the service was very poor, and the…May 7, 2018
  • Always a solid choice for the money. Friendly staff. Clean rooms.May 1, 2018
379See all 379 Hotels.com reviews
From 135 reviewsTripAdvisor Traveller Rating

Holiday Inn Express & Suites Austin Downtown - University, Austin

from $109
  • Standard Room
  • Standard Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Accessible (Roll-In Shower)
  • Room, 1 King Bed, Accessible (HEARING)
  • Deluxe Room, 1 King Bed, Accessible (HEARING)
  • Room, 1 King Bed, Accessible, Bathtub (MOBILITY)
  • Room, 2 Queen Beds, Non Smoking
  • Suite, Non Smoking
  • Room, Accessible (HEARING)
  • Suite, Accessible, Bathtub (MOBILITY)

At a glance

Key facts

Hotel size

  • This hotel has 171 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
Things to do
  • Outdoor pool
  • Fitness facilities
Working away
  • Business center
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
  • Year Built 2015
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Holiday Inn Express & Suites Austin Downtown - University, Austin’s small print

Also known as

  • Holiday Inn Express Austin Downtown University Hotel
  • Holiday Inn Express Austin Downtown University

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs USD 27 per day

Rollaway beds are available for USD 10 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Holiday Inn Express & Suites Austin Downtown - University, Austin

Landmarks

  • In Downtown Austin
  • Governor's Mansion - 12 min walk
  • Texas State Capitol - 13 min walk
  • Blanton Museum of Art - 19 min walk
  • Bob Bullock Texas State History Museum - 20 min walk
  • University of Texas at Austin - 28 min walk
  • LBJ Presidential Library - 29 min walk
  • University of Texas Tower - 32 min walk

Getting around

  • Austin, TX (AUS-Austin-Bergstrom Intl.) - 15 min drive
  • Austin Station - 9 min drive
  • Downtown Station - 8 min walk
  • Plaza Saltillo Station - 18 min walk
  • Self parking (surcharge)

Recent reviews

Good 7.6 From 379 reviews

Holiday Inn Express & Suites Austin Downtown - University, Austin
Exceptional10.0
Clean, fresh, friendly
Check in was a breeze and barely took a free minutes. Room was clean and fresh....perfect after a long drive! Staff was friendly and helpful! I will definitely stay there again!
Lisa, us2 night trip
Holiday Inn Express & Suites Austin Downtown - University, Austin
Very Good8.0
Key cards gave some grief
Overall was a pleasant place to stay. Being just a short walk away from Sixth street I really can't complain, but I will. We had to get the key cards fixed twice, once for the parking and once for our room. Sometimes they worked sometimes they didn't. it was mildly annoying but everything else about our stay was great. The beds were comfortable, the building was clean.
Melissa, us1 night trip with friends
Holiday Inn Express & Suites Austin Downtown - University, Austin
Exceptional10.0
Hotel was really nice. Very clean. Staff excellent. Breakfast was good too. Alot of homeless on the way to 6th street. Wondered why you have to pay to park your car when you’re already paying for a room.
A Traveler, us1 night trip with friends
Holiday Inn Express & Suites Austin Downtown - University, Austin
Poor2.0
Poor customer service
I have stayed in the property before and it is just OK. This time around I had a personal emergency and could no go. My rating is not for the stay itself but the poor customer service the hotel gave me (and hotels.com) and not working with me to refund a portion of my stay, offer credit towards a future stay or any other solution for an emergency. As said, I stayed there before but most likely will take my business elsewhere in the future.
A Traveler, us1 night trip
Holiday Inn Express & Suites Austin Downtown - University, Austin
Very Good8.0
Didn't spend much time at the hotel. Good restaurants within a block. One nightclub next door has a live band that plays until 6:00am.
Darrel, us3 night trip

See all reviews

Holiday Inn Express & Suites Austin Downtown - University, Austin

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