Guests
All properties in Hoi An, Quang Nam Province, Vietnam

Hoian Sincerity Hotel & Spa

4-star hotel in Hoi An City Centre with outdoor pool and restaurant

  • Free WiFi
From
$19

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  • Hoian Sincerity Hotel & Spa
  • Hoian Sincerity Hotel & Spa
  • Pool
  • Outdoor Pool
  • Hoian Sincerity Hotel & Spa
Hoian Sincerity Hotel & Spa. Image 1 of 70
1 / 70Hoian Sincerity Hotel & Spa
No1 Le Dinh Tham, Hoi An, Quang Nam Province, Vietnam
9.2.Superb.
  • Lovely property, lovely staff. Food excellent. Regular shuttle bus to town and the beach,…

    Feb 14, 2020

  • One of the best hotels I have ever stayed at. Every staff here was very helpful and…

    Feb 6, 2020

See all 363 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Walkable
Dining options
Transportation options
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 70 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free area shuttle

For families

  • Free cribs/infant beds
  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Separate bedroom
  • Separate sitting area

What’s around

  • In Hoi An City Centre
  • Chuc Thanh Pagoda - 8 min walk
  • Phuoc Lam Pagoda - 14 min walk
  • Hoi An Ancient Town - 15 min walk
  • Hoi An Museum - 16 min walk
  • Tran Family Chapel - 17 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room, Balcony
  • Deluxe Room, Balcony, City View
  • Junior Room, Balcony, City View
  • Family Room, Balcony, Pool View
  • Connecting Rooms, Balcony
  • Suite, Balcony

What’s around

Landmarks

  • In Hoi An City Centre
  • Chuc Thanh Pagoda - 8 min walk
  • Phuoc Lam Pagoda - 14 min walk
  • Hoi An Ancient Town - 15 min walk
  • Hoi An Museum - 16 min walk
  • Tran Family Chapel - 17 min walk
  • Museum of History and Culture - 18 min walk
  • Riverside Hoi An - 19 min walk
  • Assembly Hall of the Fujian Chinese Congregation - 19 min walk
  • Duc An Old House - 19 min walk
  • Diep Dong Nguyen House - 20 min walk

Getting around

  • Da Nang Intl. Airport (DAD) - 26 min drive
  • Da Nang Station - 26 min drive
  • Free area shuttle
  • Airport pick-up service
  • Free shopping center shuttle
  • Free beach shuttle
map
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No1 Le Dinh Tham, Hoi An, Quang Nam Province, Vietnam

At a glance

Hotel size

  • This hotel has 70 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No onsite parking

About the property

Hoian Sincerity Hotel & Spa offers airport pick-up service (available 24 hours). You can grab a bite to eat at the restaurant, or indulge in massages, body wraps, or reflexology. An outdoor pool and a poolside bar are other highlights, and rooms at this upscale hotel offer up nice touches like bathrobes and slippers. The overall value and overall property condition get great marks from fellow travelers.
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills

Things to do

  • Free beach shuttle
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Steam room
  • Bicycle rentals on site
  • Pool sun loungers
  • Sauna
  • Pool umbrellas

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2015
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Fireplace in lobby

Languages Spoken

  • English
  • Korean
  • Vietnamese

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

Things to enjoy

  • Separate sitting area
  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Stay connected

  • In-room computer
  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of VND 100000 for adults and VND 50000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of VND 400000 per vehicle
  • Credit card charges are subject to an extra charge of 3 percent

Children and extra bedsPay at property

  • Rollaway beds are available for VND 345000.0 per night

PetsPay at property

  • Service animals exempt from fees

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard and cash.

Also known as

  • Hoian Sincerity Hotel Hoi An
  • Hoian Sincerity Hotel
  • Hoian Sincerity Hoi An
  • Hoian Sincerity
  • Hoian Sincerity & Spa Hoi An
  • Hoian Sincerity Hotel & Spa Hotel
  • Hoian Sincerity Hotel & Spa Hoi An
  • Hoian Sincerity Hotel & Spa Hotel Hoi An

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Hoian Sincerity Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Hoian Sincerity Hotel & Spa.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2:00 PM - midnight. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include Claypot (3-min walk), Yum Yum (4-min walk), and Four Plates (8-min walk).
  • Yes, a shuttle from the airport to the hotel is available. The charge is VND 400000 per vehicle.
  • Hoian Sincerity Hotel & Spa has an outdoor pool and a sauna, as well as a steam room and a garden.
9.2.Superb.
  • 10.0.Exceptional

    Staff is very friendly and breakfast is excellent.

    Sue, 2 night family trip, Jan 15, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Lovely stay with gorgeous welcoming staff and a fabulous pool.

    Yas, 3 night family trip, Jan 13, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel in Hoi An

    Great hotel in Hoi An. Close to old town. Room is spacious and the balcony is nice. Shuttle to beach and Old Town is a plus. Speak good English. Breakfast buffet is good. We stay here everytime we're in town. This is our choice of hotel in Hoi An.

    Phuc, 3 night trip, Dec 5, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Great staff, but dark bathroom

    I arrived late in the afternoon. The front desk staff very friendly. I asked for helps in getting tickets for the Hoi An Memories show which I cannot seem to get online, and lady Uyen made a call immediately and got the tickets. The stay was pleasant. The negative was the hotel tried to have a warm atmosphere in the room, so using dark colors and ceiling light. The room was dark, with minimal available lights. Really bad was the bathroom, with spot ceiling lights --- barely any light shine on the face for clean up and make up. I would like the bathroom to be extra bright and practical.

    Roderick, 1 night trip, Dec 3, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Service was exceptional. Our family of course took advantage of the spa and pool. The gym looked great too! The breakfast here was my kids favorite out of all the hotels we stayed at in Vietnam. Lots of western food options.

    Katie, 2 night family trip, Nov 23, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff was very friendly and helpful, the room was small but clean and there was a nice pool and gym. We booked a tour to the tunnels and MeKong Delta that was excellent, a private driver and tour guide for just the two of us. The guide spoke English well and was very friendly, he explained

    John, 2 night trip, Nov 6, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Loved the hotel and its amenities. The staff was very friendly and accommodating.

    2 night family trip, Sep 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel, clean, cheap, good breakfast and pool

    3 night romance trip, Jul 23, 2019

    Verified CheapTickets guest review

  • 10.0.Exceptional

    Gym, spa, very good breakfast, very quiet corner. Room 501, clean, comfy, new. Great place to see sunrise.

    4 night trip, Jul 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    I really enjoyed my 3-night stay at Sincerity Hotel. It is located about 5min drive from Old Town in a growing but quiet area. A short ride from an overly crowded Old Town as well as the beach. Perfect if you want to have a relaxing time away from all the tourist sites. The rooms and amenities are nice. The gym is adequate if you want to squeeze in a workout. However it can get really warm even with the AC maxed out. But hey, you're in Vietnam. The pool area is clean and perfect for a refreshing dip after coming back from an outdoor adventure, or just standing still outside under the blazing sun for 10 min. The free bikes are good for exploring the countryside. It is a short ride to the Old Town, the beach, and Tra Que village. Make sure to go through the rice paddies for the beautiful views. Bikes can be a bit old but there are plenty to choose from. What I liked best about Sincerity was the service. Phoebe did a great job welcoming us on the first day. Flora was attentive and made sure our stay was flawless. My first night there, we were in a room next to the stairs and unfortunately the neighbors were not the most considerate. They kept slamming their front doors the whole night. I voiced my concern the following morning and Flora immediately looked for another room for us. She apologized and had us moved into another room after we came back from lunch, with a free upgrade! No more loud neighbors and I slept like a baby the following nights.

    Khoa, 3 night romance trip, May 4, 2019

    Verified Orbitz guest review

See all 363 reviews