2/10 Poor
Sep 17, 2016
We had the old "switcher-roo" pulled on this one
Our family of 4 who had booked to stay at the Khuttar Apartments, but when we arrived the concierge informed us that there was a "patient" in the room and we couldn't get into the room. Apparently the person who was in the room the night before was sick and couldn't leave (yes, very odd). We were told we could wait a few hours until they were better and the room was ready or stay at their "sister" hotel - same star rating and they would give us a better price. The hotel they sent us to was called the Panorama. The room was scary. Stains all over the carpet, dirty hand prints on the walls and lights that didn't work with torn lampshades. There was a kitchenette with no running water, a fridge that didn't work and no dishes. On the up side, the sheets were clean and the room was so depressing that it forced us to get out and see Ammam.
Marcia
Verified Expedia guest review