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Hôtel de France

Photo gallery for Hôtel de France

Desk, free WiFi
Desk, free WiFi
Desk, free WiFi
Desk, free WiFi
Desk, free WiFi

Overview of Hôtel de France

Hôtel de France

2.0 star property
Lens hotel in city centre

6.4/10 Good

61 verified guest reviews

Property highlights

  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
  • Laundry facilities
The price is €57
Price available on 07/01/2023
2 pl. du Général de Gaulle, Lens, 62300
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Airport shuttle
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Reception hall
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Free toiletries
  • Hairdryer

Room options

About this area

What's nearby

  • Heart of Lens

Getting around

  • Lille (LIL-Lesquin) - 31 min drive
  • Lens Station - 2 min walk
  • Loison-sous-Lens Station - 4 min drive
  • Sallaumines Station - 27 min walk
  • Airport shuttle (surcharge)


  • Via Mercato - 3 min walk
  • Comme Chez Babcia - 5 min walk
  • Kokeshi - 5 min walk
  • L'autre estaminet - 5 min walk
  • O'tacos - 5 min walk

About this property

Hôtel de France

Located near a train station, Hôtel de France is a great choice for a stay in Lens.


English, French, Spanish

Cleaning and safety practices

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 22 rooms


  • Check-in time from 1:30 PM until 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Saturday (8:00 AM - 11:00 PM) and Sunday - Sunday (6:00 PM - 11:00 PM)
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets allowed (1 per room, up to 22 lbs)*
  • Restrictions apply*


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No on-site parking


  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM

Working away

  • Meeting rooms


  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff


  • Built in 1890
  • Safe-deposit box at front desk


  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi


  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 0.99 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 9.90 for adults and EUR 9.90 for children (approximately)
  • Airport shuttle service is offered for an extra charge


  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Social distancing measures are in place.


This property does not have lifts.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hôtel France Lens
France Lens
Hôtel de France Lens
Hôtel de France Hotel
Hôtel de France Hotel Lens

Frequently asked questions

Does Hôtel de France offer free cancellation for a full refund?
Yes, Hôtel de France does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hôtel de France?
As of 8 December 2022, prices found for a 1-night stay for 2 adults at Hôtel de France on 7 January 2023 start from €57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hôtel de France?
This property confirms that social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hôtel de France?
Yes, pets are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of EUR 10 per pet, per night.
Is parking offered on site at Hôtel de France?
Sorry, there's no on-site parking at Hôtel de France.
Is an airport shuttle service offered by Hôtel de France?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hôtel de France?
You can check in from 1:30 PM - 11:00 PM. Check-out time is noon.
Are there restaurants at or near Hôtel de France?
Yes. Nearby restaurants include Via Mercato (3-min walk), Comme Chez Babcia (5-min walk) and Kokeshi (5-min walk).
What's the area around Hôtel de France like?
Hôtel de France is in the heart of Lens, a short 2-minute walk from Lens Station and 14 minutes' walk from Bollaert-Delelis Stadium.

Overall score and ratings






Staff & service




Property conditions & facilities



2/10 Poor

Travelled for work and booked 2 rooms - #1 the towels were moist/ wet and resting on the end of the bed. Guy at reception wasn't bothered. #2 smelled damp with mould in the bathroom. Both had unclean bedsheets, looked very grubby, curtains wouldn't fully close and not even a coffee in the morning.
David, 3-night trip with friends
Verified Expedia guest review

4/10 Fair

Avoid this place. There is nothing positive to note about our experience
1-night trip
Verified Expedia guest review

6/10 Good

Hotel is in the middle renovating
The hotel staff where nice and helpful but, I there was a bit of a language barrier. The room had been recently redone. There was nowhere to hang anything, not even a coat-hook by the door. there was a musty smell in the room as well.
Verified Expedia guest review

2/10 Poor

Warning this is not a hotel it's a dump
Not a hotel it's a scam
Verified guest review

2/10 Poor

Nightmare - avoid!
The door keypad is broken so a phone number for the night receptionist was provided, but they did not respond to repeated calls so I was locked out of the hotel at 1am! I had to spend half an hour finding another hotel. I left my details to discuss a refund but the hotel management did not contact me or return email. In addition, the room was dingy, the corridor smelled strongly of weed, sound travels very easily and the receptionists do not speak any English. Probably not a bad place to take a call girl. Otherwise atrocious.
Verified guest review

2/10 Poor

ne vaut pas le prix payé
chambre au 3ème étage sans ascenseur et des escaliers raides chambre limite acceptable petit déjeuner mal éclairé car système d'éclairage défaillant les personnes qui m'ont accueillie ont été sympa mais le séjour était nul et peu recommandable si j'avais eu connaissance de l'ouverture récente de l'Hotel Ibis avant je ne serai pas venue c'est dire mais bon j'y allais pour le boulot
Pascale, 2-night business trip
Verified guest review

4/10 Fair

Plus jamais
L'hôtel ne dispose d'aucun parking, nous avons été contraints de payer le parking durant 2 jours La chambre était bien décorée mais la salle de bain reste très critiquable, plus de papier wc au bout de 2 jours, le pommeau de douche ne tient pas, le radiateur est défaillant et la porte de la chambre qui fonctionne avec une carte s'ouvre une fois sur 2 et bien évidemment à chaque réclamation il fallait descendre les étages puisque nous séjournions au dernier ! Et les chambres n'étaient pas faites tous les jours et pas de savon et pas serviette changée ! Bref nous déconseillons cet établissement en tous cas pour plusieurs jours !
Nicolas, 3-night trip
Verified guest review

8/10 Very good

Benoit, 1-night trip
Verified guest review

8/10 Very good

Michel, 1-night trip
Verified guest review

8/10 Very good

Godt hotel til prisen
Vi er en familie på 5, der havde brug for en overnatning på vej mod vores endelige feriedestination i Normandiet. Hotellet ligger centralt i Lens, lige over for banegården. Jeg havde skrevet og bedt om værelser i nærheden af hinanden, da vi kun kunne booke to mindre værelser og ikke ét stort til os alle. Hotellet havde dog givet os to værelser med adgang til hinanden, så det var bare fantastisk. Lidt svært at få fat på personalet, da vi skulle tjekke ud, men derudover forløb både tjek ind og tjek ud uden problemer.
Tanya, 1-night family trip
Verified guest review