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Galaxy City Hotel

Overview of Galaxy City Hotel

Galaxy City Hotel

3.5 star property
3.5-star Kandy hotel with restaurant

8.6/10 Fabulous

49 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
43Vidhyartha Mawatha,, Kandy, Central Province, 20000

Room options

About this area

Getting around

  • Kandy Railway Station - 11 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • Flower Song - 13 min walk
  • Café 1886 by Salgado Bakers - 17 min walk
  • Balaji Dosai - 17 min walk
  • Mulberry SugarCarb - 18 min walk
  • Pizza Hut - 18 min walk

About this property

Galaxy City Hotel

Galaxy City Hotel offers an airport shuttle (available 24 hours) for USD 55 per vehicle one-way. You'll have free perks like WiFi and self parking. Fellow travelers like the helpful staff and breakfast.

Languages

Arabic, English, Norwegian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 9 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from noon - midnight
  • Express check-in/out available
  • Minimum check-in age - 18
  • Check-out time is 10:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station pick-up*

Offsite

  • Beach shuttle*
  • Shopping center shuttle*
  • Theme park shuttle*

Other information

  • Smoke-free property
  • No alcohol allowed onsite

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Room service (limited hours)

What to do

  • Beach shuttle (surcharge)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Laundry facilities
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Beach shuttle (surcharge)

Facilities

  • 1 building/tower
  • Built in 2015
  • Terrace
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Assistive listening devices available

Languages

  • Arabic
  • English
  • Norwegian

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Rollaway/extra bed available

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Wired Internet access is available in public areas for an extra charge
  • Full breakfast is offered for an extra charge of USD 7 for adults and USD 7 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 55 per vehicle (one-way, maximum occupancy 1)
  • Train station pick-up service is offered for an extra charge
  • Beach shuttle, shopping center shuttle, and theme park shuttle service is offered for an extra charge

Children & extra beds

  • Airport shuttle for children between the ages of 6 and 10 costs USD 10 (one-way)

Pets

  • Pets are allowed for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Galaxy City hotel Kandy
Galaxy City hotel
Galaxy City Kandy
Galaxy City Hotel Hotel
Galaxy City Hotel Kandy
OYO 244 Galaxy City Hotel
Galaxy City Hotel Hotel Kandy

Frequently asked questions

Does Galaxy City Hotel offer free cancellation for a full refund?
Yes, Galaxy City Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Galaxy City Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Galaxy City Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Galaxy City Hotel?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Galaxy City Hotel?
Yes, an airport shuttle is available. The charge is USD 55 per vehicle one-way.
What are the check-in and check-out times at Galaxy City Hotel?
You can check in from noon - midnight. Check-out time is 10:30 AM. Express check-in and check-out and contactless check-in and check-out are available.
Are there restaurants at or near Galaxy City Hotel?
Yes, there's an onsite restaurant. Nearby restaurants include Flower Song (13-min walk) and Burger Hut (2.2 mi).
What's the area around Galaxy City Hotel like?
Galaxy City Hotel is a short 9-minute walk from Udawatta Kele Sanctuary and 9 minutes' walk from Kanday Monasteries. Travelers say this hotel is in a good location.

Reviews

8.6

Fabulous

9.1/10

Cleanliness

8.9/10

Staff & service

8.8/10

Property conditions & facilities

Reviews

8/10 Very Good

Pretty good..staff were accomodating .pleasant food is great too..would recommend
sunil, 1-night trip
Verified Expedia guest review

4/10 Fair

No room at the inn
We arrived at the hotel after a long bus ride to be told they'd double booked our room and we were out of luck. We were taken to a sister hotel of lesser value & with no view. There, a series of negotiations lasting over an hour took place to convince us to stay. This included a cash rebate of some of our monies on checkout. However, on checkout, no-one knew anything about it. Very disappointed.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Family room
The hotel perfectly suited a one night stay for a family. It seemed a little out of town- on a hill and the festival was on so it was great for that night to be a bit quieter for children. All in all 8-10 mostly due to lack of personality
Margaret, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Disappointing stay
Disappointing stay. Basic things like a guest manual in the room to outline services available and basic info about hotel is not available. There is no restaurant on site and I believe breakfast is served on level one but again no signs or info about times or menue. There is a fridge in the room but empty. No water provided! The lift stops between floors which is strange. Bathroom is big and includes a bath but can not be used as plug is leaking. The shower is in the bath but no screen provided so water is all over the floor. No shampoo or conditioner provided or hair dryer. The bathroom smells as there are no windows, wifi is available but password is only provided on request!! We stayed in Sri Lanka in hotels significant cheaper with much better basic service and guests focus.
Rosmarie, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

We were staying in Kandy as a layover to head north. We felt pressured into using the ‘tours’ provided by the hotel, when we were just looking to get transferred to our next accommodation. We felt misinformed about the public transport by staff at the hotel as they wanted us to use their facilities. Other than this the hotel had a great buffet breakfast!! The bed was comfortable and the room was very clean. The bathroom needed some maintenance, but nothing major.
1-night trip
Verified Expedia guest review

8/10 Very Good

3 star but clean
It is Sri Lanka so don’t expect a 4 star The staff are a 5 star. Very helpful and make a home made breakfast every morning Hotel is located in the middle of the city and still very quiet Easy to get a tuk tuk or taxi Great start point to explore kandy
ulco, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Like staying in your friends hotel
We felt really well looked after especially after my wife needed to go to a doctor urgently late on our second night - the staff found a lovely doctor, organised a tuk tuk, sent a staff member with us to make sure we got to the doctor ok and the medicine needed. In general, the staff we great, very friendly and helpful. Always asking was everything ok, did we need any help but not pushy. We really liked the breakfasts, which changed a little every day but plenty of fruit and local Sri Lankan food. We organised for the hotel to pick us up from Colombo airport when we arrived. Despite our plane being delayed the driver was waiting for us, and made sure we got some food and water before we departed. Mr Laxman, the hotels resident tour guide, was brilliant. He suggested several things in and around Kandy but we had our own ideas and he was happy to help with whatever we wanted. His English is very good and he knows the entire area very well. He realised we liked to try different food, so would stop randomly and pick up fresh fruit for us as we went around. He organised a wonderful day trip to dambulla and a safari. His team of drivers were very good and happy to stop anywhere along the way. I've grown weary of hotel guides that just push their standard trips on visitors, but Mr Laxman was very helpful in getting our preferences met. He even brought us traditional homemade new year's food on new year's morning when we were leaving.
Verified Hotels.com guest review

10/10 Exceptional

Great staff
Spacious room with modern amenities. Great staff, they were all very accommodating. The entire staff had a smile on their faces. Great location, close to Kandy city.
Verified Hotels.com guest review

8/10 Very Good

Hotel was OK, nothing grand for the price.
Hotel was a kilometer away from city center, room was large and comfortable, but a small TV was placed far for viewing. No in house restaurant, food was supplied on request.
Verified Hotels.com guest review

10/10 Exceptional

Amazing Hotel to stay!
1. This hotel is located in the amazing location of Kandy from where you can have a nice Mountain view. 2. Staff is very polite, down to earth, they welcomed us with fresh fruit juice. 3. Rooms are very clean, spacious, with bathtubs (if you choose to have 1) 4. Hot water, cold water - water supply is continuous. 5. Staff arranges tuk-tuk for you in 10-15 minutes. Just ring them and they will make it at your footstep. 6. Please speak with Zameek (Manager) & Laxman (Tour Manager) of the Hotel. They are awesomessstt people whom you can see in Kandy. 7. Laxman will help you to design your itinerary very well. He will arrange a tuk tuk tour for you guys as well upon request. 8. regular clean ups are performed if you leave the key at the reception. 9. Overall we just loved our experience in this hotel. 10. Beautiful city this is - Kandy that! Please make your stay even more beautiful by living in this Hotel.
Verified Expedia guest review