Guests
All properties in Kumamoto, Kumamoto Prefecture, Japan

The New Hotel Kumamoto

3.5-star Kumamoto hotel with 2 restaurants

  • Free WiFi
From
$50

Image gallery

  • The New Hotel Kumamoto
  • The New Hotel Kumamoto
  • Residential Suite, Non Smoking (Cleaning once 3 nights) - In-Room Dining
  • Relax Comfort Floor, Superior Twin Room, Non Smoking - In-Room Dining
  • The New Hotel Kumamoto
The New Hotel Kumamoto. Image 1 of 91
1 / 91The New Hotel Kumamoto
1-13-1 Kasuga, Kumamoto, 860-0047, Kumamoto-ken, Japan
8.6.Fabulous.
  • Facilities were clean, and conveniently located next to train station.

    Mar 15, 2020

  • They had supplied a few drinks inside the room refrigerator, however, the explanation on…

    Nov 19, 2019

See all 262 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Transportation options
Convenient
Safe
Walkable
Quiet

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Parking available
    • Free WiFi
    • Air Conditioning

    Property highlights

    Main amenities

    • 123 guestrooms
    • Housekeeping (on request)
    • 2 restaurants
    • Breakfast available
    • 24-hour front desk
    • Coffee/tea in a common area

    For families

    • Refrigerator
    • Private bathroom
    • Television
    • Free toiletries
    • Laundry facilities
    • Hair dryer

    What’s around

    • In Nishi Ward
    • Kumamoto Station Tourist Information Center - 3 min walk
    • Kumamoto Shintoshin Plaza - 4 min walk
    • Amu Plaza Kumamoto - 5 min walk
    • Kitaoka Nature Park - 12 min walk
    • Kumamoto-jo Hall - 22 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Comfort Double Room, Non Smoking
    • Comfort Double Room, Smoking
    • Superior Twin Room, Non Smoking
    • Superior Twin Room, Smoking
    • Deluxe Twin Room, Non Smoking
    • Superior Double Room, Non Smoking
    • Kumamon Theme (Black)
    • Kumamon Theme (Pink)
    • Kumamon Theme (Colorful)
    • Kumamon Theme Hollywood Twin (Black)
    • Kumamon Theme Hollywood Twin (Colorful)
    • Kumomon Theme Hollywood Twin (Pink)
    • Triple Room, Non Smoking
    • Deluxe Double Room, Non Smoking
    • Premium Double, Non-Smoking
    • Japanese Western Style Room Non-Smoking
    • Corner Suite, Non-Smoking
    • Moderate Double Room Non-Smoking
    • Relax Comfort Floor,Comfort Double Room, Non Smoking
    • Relax Comfort Floor, Superior Twin Room, Non Smoking
    • Residential Suite, Non Smoking
    • Renewed Corner Twin, Non Smoking
    • Renewed Moderate Double, Non Smoking
    • Renewed Superior Double, Non Smoking
    • Relax Comfort Floor,Comfort Double Room, Non Smoking (Cleaning once 3 nights)
    • Relax Comfort Floor, Superior Twin Room, Non Smoking (Cleaning once 3 nights)
    • Renewed Corner Twin, Non Smoking (Cleaning once 3 nights)
    • Renewed Moderate Double, Non Smoking (Cleaning once 3 nights)
    • Renewed Superior Double, Non Smoking (Cleaning once 3 nights)
    • Comfort Double Room, Smoking (Cleaning once 3 nights)
    • Comfort Double Room, Non Smoking (Cleaning once 3 nights)
    • Moderate Double Room Non-Smoking (Cleaning once 3 nights)
    • Superior Twin Room, Non Smoking (Cleaning once 3 nights)
    • Superior Twin Room, Smoking (Cleaning once 3 nights)
    • Superior Double Room, Non Smoking (Cleaning once 3 nights)
    • Triple Room, Non Smoking (Cleaning once 3 nights)
    • Deluxe Twin Room, Non Smoking (Cleaning once 3 nights)
    • Deluxe Double Room, Non smoking (Cleaning once 3 nights)
    • Japanese Western Style Room, Non Smoking (Cleaning once 3 nights)
    • Corner Suite, Non Smoking (Cleaning once 3 nights)
    • Residential Suite, Non Smoking (Cleaning once 3 nights)

    What’s around

    Landmarks

    • In Nishi Ward
    • Kumamoto Station Tourist Information Center - 3 min walk
    • Kumamoto Shintoshin Plaza - 4 min walk
    • Amu Plaza Kumamoto - 5 min walk
    • Kitaoka Nature Park - 12 min walk
    • Kumamoto-jo Hall - 22 min walk
    • Shinshigai Shotengai - 23 min walk
    • Sakura Machi Kumamoto - 24 min walk
    • Kumamoto City Hall - 29 min walk
    • Hosokawa Gyobutei - 30 min walk
    • Kumamoto Prefectural Art Museum - 32 min walk

    Getting around

    • Kumamoto Airport (KMJ) - 22 min drive
    • Kumamoto Station - 2 min walk
    • Kumamoto Minami Station - 3 min drive
    • Fujisakigumae station - 3 min drive
    map
    See on map
    1-13-1 Kasuga, Kumamoto, 860-0047, Kumamoto-ken, Japan

    At a glance

    Hotel size

    • This hotel has 123 rooms

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is 11:00 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • No onsite parking
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • 2 restaurants
    • Free reception
    • Coffee/tea in a common area

    Working away

    • Meeting rooms

    Services

    • 24-hour front desk
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage

    Facilities

    • Elevator
    • Safe-deposit box at front desk
    • Designated smoking areas

    Accessibility

    • Grab bar - near toilet

    Languages Spoken

    • Chinese
    • English
    • Japanese

    In the room

    Home comforts

    • Air conditioning
    • Slippers
    • Iron/ironing board (on request)

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Bidet
    • Free toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Refrigerator

    Special features

    Dining

    Fontana - This buffet restaurant serves breakfast, lunch, and dinner.

    LOBBY BAR ANDO - This restaurant serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

    Fees & policies

    Optional extras

    • Buffet breakfast is offered for an extra charge of JPY 2420 for adults and JPY 1210 for children (approximately)

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Policies

    The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

    Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

    Also known as

    • Hotel New Otani Kumamoto
    • New Otani Hotel Kumamoto
    • New Otani Kumamoto
    • New Hotel Kumamoto
    • New Kumamoto
    • The New Hotel Kumamoto Hotel
    • The New Hotel Kumamoto Kumamoto
    • The New Hotel Kumamoto Hotel Kumamoto

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, The New Hotel Kumamoto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • No, unfortunately, but there's discounted parking nearby.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM.
    • Yes, there are 2 onsite restaurants. The dining venue will be unavailable from June 1 2021 to October 1 2021 (dates subject to change). Nearby restaurants include Umaya Kumamoto (6-min walk) and Ramen Kokutei (9-min walk).
    8.6.Fabulous.
    • 10.0.Exceptional

      We liked everything about this Hotel. Very nice and clean. Great staff. Good location near train station. Would definitely go back.

      1 night family trip, Apr 5, 2019

      Verified Expedia guest review

    • 6.0.Good

      Coffee bar all messed up. Place kind of a scam. Prices too high.

      Philip, 2 night family trip, Mar 8, 2019

      Verified Hotels.com guest review

    • 8.0.Very Good

      Pleasant overnight stay for next day train ride

      Convenient location to stay for the next day train ride. Good eats around the train station.

      Wilson, 1 night family trip, Feb 26, 2019

      Verified Hotels.com guest review

    • 6.0.Good

      Unfriendly hotel

      Unfriendly girl receptionist

      Man Fung Mathis, 1 night family trip, Jan 24, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Very comfortable hotel right beside Kumamoto JR Station. Although approx 1km from city centre, transport options were very easy. Staff were very friendly and helpful. Enjoyed the hotel breakfast.

      Stewart, 3 night family trip, Jan 4, 2020

      Verified Hotels.com guest review

    • 8.0.Very Good

      This is a good budget hotel with comfortable overnight experience

      1 night trip, Nov 19, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      This is a good budget hotel with comfortable overnight stay experience

      1 night family trip, Nov 18, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      Near the train station Housekeeping excellent Staff friendly

      2 night trip, Nov 12, 2019

      Verified Expedia guest review

    • 6.0.Good

      Friendly staffs. The hotel looks new from outside but rather outdated inside.

      1 night family trip, Sep 8, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Dedicaed and helpful ounter staff. Central location to the Kumamoto Train Station (within 150 m). Nice breakfast.

      Albert_Chua, 2 night family trip, Jun 8, 2019

      Verified Expedia guest review

    See all 262 reviews