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Best Western Plus Grand Hotel Zhangjiajie

Photo gallery for Best Western Plus Grand Hotel Zhangjiajie

Executive Suite, 1 King Bed | 1 bedroom, premium bedding, down comforters, minibar
Deluxe Room, 2 Twin Beds | 1 bedroom, premium bedding, down comforters, minibar
1 bedroom, premium bedding, down comforters, minibar
Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, minibar
Superior Room, 2 Twin Beds | 1 bedroom, premium bedding, down comforters, minibar

Overview of Best Western Plus Grand Hotel Zhangjiajie

Best Western Plus Grand Hotel Zhangjiajie

3.5 star property
Art Deco hotel in Yongding with spa and restaurant

6.4/10 Good

27 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
  • Separate bedrooms
Map
North of Dayong Park, Ziwu Westroad, Zhangjiajie, Hunan, 416680

Room options

About this area

What's nearby

  • In Yongding

Getting around

  • Zhangjiajie (DYG) - 14 min drive

Restaurants

  • Moon & Lotus Florist Cuisine & Lounge Bar - 18 min walk
  • Long Quan West Hunan Flavor - 20 min walk
  • The Pizza - 4 min drive
  • Aunt Qin Mother's Recipe - 4 min drive
  • 天门饭店 - 4 min drive

About this property

Best Western Plus Grand Hotel Zhangjiajie

A great choice for a stay in Zhangjiajie, Best Western Plus Grand Hotel Zhangjiajie is just 4.7 mi (7.6 km) from the airport. Guests can indulge in mani/pedis at the spa, and Chinese cuisine is served at Yage Western Restaurant, which is open for breakfast, lunch, and dinner. Other highlights at this Art Deco hotel include a fitness center and a sauna.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 150 rooms
  • Arranged over 26 floors

Arriving/Leaving

  • Check-in time starts at 1:00 PM
  • Express check-in/out available
  • Minimum check-in age - 15
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Property amenities

Food and drink

  • Breakfast available (surcharge)
  • Restaurant

Traveling with children

  • Grocery/convenience store

What to do

  • Shopping

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2013
  • Safe-deposit box at front desk
  • Fitness center
  • Adjacent to a golf course
  • Full-service spa
  • Sauna

Accessibility

  • Elevator
  • In-room accessibility (select rooms)

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Alarm clock
  • Premium bedding

Freshen up

  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include manicures and pedicures. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

Dining

Yage Western Restaurant - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.
Lobby Bar - This lobby lounge specializes in Chinese cuisine and serves lunch and dinner.

Fees & policies

Refundable deposits

  • Deposit: CNY 500.00 per stay

Pool, spa, & gym (if applicable)

  • Guests under 5 years old are not allowed in the spa, and guests under 10 years old are only allowed with adult supervision

Policies

Only registered guests are allowed in the guestrooms.

This property accepts credit cards.

Also known as

Best Western Plus Grand Zhangjiajie
Best Western Plus Grand Zhangjiajie
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Best Western Plus Grand Hotel
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Plus Zhangjiajie Zhangjiajie
Best Western Plus Grand Hotel Zhangjiajie Hotel
Best Western Plus Grand Hotel Zhangjiajie Zhangjiajie
Best Western Plus Grand Hotel Zhangjiajie Hotel Zhangjiajie

Frequently asked questions

Are pets allowed at Best Western Plus Grand Hotel Zhangjiajie?
Sorry, pets aren't allowed.
Is parking offered on site at Best Western Plus Grand Hotel Zhangjiajie?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Plus Grand Hotel Zhangjiajie?
You can check in starting at 1:00 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Best Western Plus Grand Hotel Zhangjiajie and nearby?
Best Western Plus Grand Hotel Zhangjiajie has a spa and a fitness center.
Are there restaurants at or near Best Western Plus Grand Hotel Zhangjiajie?
Yes, Yage Western Restaurant offers Chinese cuisine. Nearby restaurants include Aunt Qin Mother's Recipe (2.1 mi), The Pizza (2.6 mi), and Kafelaku Coffee (2.7 mi).
What's the area around Best Western Plus Grand Hotel Zhangjiajie like?
Best Western Plus Grand Hotel Zhangjiajie is located on the Strip in Yongding. Popular attractions include Zhangjiajie National Forest Park, which is 12 minutes away by car.

Reviews

6.4

Good

6.8/10

Cleanliness

6.9/10

Staff & service

4.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Fair

No help with english at all Did not want to help and no atm
8-night family trip
Verified Expedia guest review

6/10 Good

3-night trip
Verified Expedia guest review

4/10 Fair

Zero English capability. Hotel and facilities are dated and in poor repair.
Brian, 2-night trip
Verified Expedia guest review

2/10 Poor

Staff does not speak a word of English. Room has a funny odor. Hotel was very very noisy. I got a wake up call at 6:30am and didn’t request for one.
Kitten, 2-night trip
Verified Expedia guest review

2/10 Poor

did not like it.
yeah i know its a cheap hotel, should not have high expectations, but this one I was really happy to leave it. noisy outside, smelly, breakfast vomitable (smelly you really don't want to eat there! and mostly chinese options.)
Juanelo, 2-night trip
Verified Expedia guest review

8/10 Very Good

Comfortable
I was expecting a bit more English capability since it is a best western chain; asking questions beyond checking in questions was difficult. Also the breakfast is advertised as western but it is not. A very comfortable stay overall.
1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

nice reasonably priced hotel
overall hotel is good but ac don't work no matter what you do it is set at 26.5 which is way too hot for some people. breakfast is average. for the price it is good except too hot for us to be comfortable.
Verified Expedia guest review

6/10 Good

Nice for an hotel in the middle of the country
The hotel is reasonably good for Zhangjiajie. Not really in the occidental standards because the floor of the room was durty, the joints in the bathroom were black, the plugs falling from the wall but the overall was confortable. The staff doesn't speak english but is really into the service. They ordered us some food on night and tried to understand our needs the best they could. Need a taxi to go to the city center but location is good enough. City center is not the best attraction of this area.
Verified Expedia guest review

6/10 Good

Ok... Not Best Westerns Best
I had high expectations for this hotel since Best Western chains are usually pretty nice. Granted it was a decent hotel and the front desk tried to be helpful but spoke no English so communication was difficult. The room and bed was comfortable but the cleanliness could use some work. Especially the carpets were very dirty with stains all over them...but they so give you very nice slippers. The free breakfast was extensive but not very western friendly (not their fault as there aren't many western visitors) and the coffee was terrible. Also I know it's a china thing but there was a lot of cigarette smoke especially in the lobby and it would seep into our room regularly. Overall it was fine for the price but I wouldn't recommend for westerners. Another problem was that the website says they have free airport pickup and drop off which they don't so don't even bother asking, every person gives you a different story. Just take a taxi and don't let the cabbies charge you more than 40rmb. I did like the flower and chocolate on my pillow when we arrived :)
Verified Hotels.com guest review

6/10 Good

Unclean
I felt the hotel was not that clean. I felt it was not worth the money.
Verified Expedia guest review