Art Deco hotel in Yongding with spa and restaurant
6.4/10 Good
27 verified Hotels.com guest reviews
Popular amenities
Free parking
Free WiFi
Gym
Air conditioning
Refrigerator
Separate bedrooms
North of Dayong Park, Ziwu Westroad, Zhangjiajie, Hunan, 416680
Room options
About this area
What's nearby
In Yongding
Getting around
Zhangjiajie (DYG) - 14 min drive
Restaurants
Moon & Lotus Florist Cuisine & Lounge Bar - 18 min walk
Long Quan West Hunan Flavor - 20 min walk
The Pizza - 4 min drive
Aunt Qin Mother's Recipe - 4 min drive
天门饭店 - 4 min drive
Map
About this property
Best Western Plus Grand Hotel Zhangjiajie
A great choice for a stay in Zhangjiajie, Best Western Plus Grand Hotel Zhangjiajie is just 4.7 mi (7.6 km) from the airport. Guests can indulge in mani/pedis at the spa, and Chinese cuisine is served at Yage Western Restaurant, which is open for breakfast, lunch, and dinner. Other highlights at this Art Deco hotel include a fitness center and a sauna.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
150 rooms
Arranged over 26 floors
Arriving/Leaving
Check-in time starts at 1:00 PM
Express check-in/out available
Minimum check-in age - 15
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi and wired Internet access in rooms
Parking
Free onsite self parking
Property amenities
Food and drink
Breakfast available (surcharge)
Restaurant
Traveling with children
Grocery/convenience store
What to do
Shopping
Working away
Business center
Meeting room
Computer station
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Built in 2013
Safe-deposit box at front desk
Fitness center
Adjacent to a golf course
Full-service spa
Sauna
Accessibility
Elevator
In-room accessibility (select rooms)
Languages
Chinese (Mandarin)
English
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
Minibar
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Turndown service
Alarm clock
Premium bedding
Freshen up
Rainfall showerhead
Free toiletries
Hair dryer
Stay connected
Desk
Free newspapers
Free WiFi and wired Internet
Free local calls
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include manicures and pedicures. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.
Dining
Yage Western Restaurant - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.
Lobby Bar - This lobby lounge specializes in Chinese cuisine and serves lunch and dinner.
Fees & policies
Refundable deposits
Deposit: CNY 500.00 per stay
Pool, spa, & gym (if applicable)
Guests under 5 years old are not allowed in the spa, and guests under 10 years old are only allowed with adult supervision
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards.
Also known as
Best Western Plus Grand Zhangjiajie
Best Western Plus Grand Zhangjiajie
Hotel Best Western Plus Grand Hotel Zhangjiajie Zhangjiajie
Zhangjiajie Best Western Plus Grand Hotel Zhangjiajie Hotel
Hotel Best Western Plus Grand Hotel Zhangjiajie
Best Western Plus Grand Hotel Zhangjiajie Zhangjiajie
Best Western Grand Hotel Zhangjiajie
Best Western Plus Grand Hotel
Best Western Plus Grand
Best Plus Grand Zhangjiajie
Plus Zhangjiajie Zhangjiajie
Best Western Plus Grand Hotel Zhangjiajie Hotel
Best Western Plus Grand Hotel Zhangjiajie Zhangjiajie
Best Western Plus Grand Hotel Zhangjiajie Hotel Zhangjiajie
Frequently asked questions
Are pets allowed at Best Western Plus Grand Hotel Zhangjiajie?
Sorry, pets aren't allowed.
Is parking offered on site at Best Western Plus Grand Hotel Zhangjiajie?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Plus Grand Hotel Zhangjiajie?
You can check in starting at 1:00 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Best Western Plus Grand Hotel Zhangjiajie and nearby?
Best Western Plus Grand Hotel Zhangjiajie has a spa and a fitness center.
Are there restaurants at or near Best Western Plus Grand Hotel Zhangjiajie?
Yes, Yage Western Restaurant offers Chinese cuisine. Nearby restaurants include Aunt Qin Mother's Recipe (2.1 mi), The Pizza (2.6 mi), and Kafelaku Coffee (2.7 mi).
What's the area around Best Western Plus Grand Hotel Zhangjiajie like?
Best Western Plus Grand Hotel Zhangjiajie is located on the Strip in Yongding. Popular attractions include Zhangjiajie National Forest Park, which is 12 minutes away by car.
Reviews
6.4
Good
We verify reviews to ensure the traveler booked with Expedia Group. Travelers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window
6.8/10
Cleanliness
6.9/10
Staff & service
4.0/10
Amenities
6.6/10
Property conditions & facilities
Reviews
4/10 Fair
Oct 14, 2019
No help with english at all
Did not want to help and no atm
Verified traveler
8-night family trip
Verified Expedia guest review
6/10 Good
Jun 27, 2019
Verified traveler
3-night trip
Verified Expedia guest review
4/10 Fair
Oct 10, 2018
Zero English capability. Hotel and facilities are dated and in poor repair.
Brian
Brian, 2-night trip
Verified Expedia guest review
2/10 Poor
Sep 4, 2018
Staff does not speak a word of English. Room has a funny odor. Hotel was very very noisy. I got a wake up call at 6:30am and didn’t request for one.
Kitten
Kitten, 2-night trip
Verified Expedia guest review
2/10 Poor
May 14, 2018
did not like it.
yeah i know its a cheap hotel, should not have high expectations, but this one I was really happy to leave it. noisy outside, smelly, breakfast vomitable (smelly you really don't want to eat there! and mostly chinese options.)
Juanelo
Juanelo, 2-night trip
Verified Expedia guest review
8/10 Very Good
Oct 12, 2017
Comfortable
I was expecting a bit more English capability since it is a best western chain; asking questions beyond checking in questions was difficult. Also the breakfast is advertised as western but it is not.
A very comfortable stay overall.
Verified traveler
1-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Apr 20, 2017
nice reasonably priced hotel
overall hotel is good but ac don't work
no matter what you do it is set at 26.5 which is way too hot for some people.
breakfast is average.
for the price it is good except too hot for us to be comfortable.
Verified traveler
Verified Expedia guest review
6/10 Good
Dec 23, 2016
Nice for an hotel in the middle of the country
The hotel is reasonably good for Zhangjiajie. Not really in the occidental standards because the floor of the room was durty, the joints in the bathroom were black, the plugs falling from the wall but the overall was confortable. The staff doesn't speak english but is really into the service. They ordered us some food on night and tried to understand our needs the best they could.
Need a taxi to go to the city center but location is good enough. City center is not the best attraction of this area.
Verified traveler
Verified Expedia guest review
6/10 Good
Dec 7, 2016
Ok... Not Best Westerns Best
I had high expectations for this hotel since Best Western chains are usually pretty nice. Granted it was a decent hotel and the front desk tried to be helpful but spoke no English so communication was difficult. The room and bed was comfortable but the cleanliness could use some work. Especially the carpets were very dirty with stains all over them...but they so give you very nice slippers. The free breakfast was extensive but not very western friendly (not their fault as there aren't many western visitors) and the coffee was terrible. Also I know it's a china thing but there was a lot of cigarette smoke especially in the lobby and it would seep into our room regularly. Overall it was fine for the price but I wouldn't recommend for westerners. Another problem was that the website says they have free airport pickup and drop off which they don't so don't even bother asking, every person gives you a different story. Just take a taxi and don't let the cabbies charge you more than 40rmb. I did like the flower and chocolate on my pillow when we arrived :)
Marika
Verified Hotels.com guest review
6/10 Good
Nov 22, 2016
Unclean
I felt the hotel was not that clean. I felt it was not worth the money.
