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Hacienda San Martín

Photo gallery for Hacienda San Martín

Property grounds
Junior Room, 1 Queen Bed | Terrace/patio
Balcony
Desk, blackout curtains, soundproofing, iron/ironing board
Flat-screen TV

Overview of Hacienda San Martín

Hacienda San Martín

3.5 star property
3.5-star hotel in Ocoyoacac with restaurant and bar/lounge

7.6/10 Good

61 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Airport transfer
  • Bar
  • 24/7 front desk
  • Laundry facilities
Map
Carretera Toluca-México, Km. 44, Hacienda San Martín Lt.12, Ocoyoacac, MEX, 52740

Room options

About this area

What's nearby

  • Galerias Metepec Shopping Center - 35 min drive
  • Centro Dinámico Pegaso - 25 min drive

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 20 min drive
  • Benito Juarez International Airport (MEX) - 78 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Hacienda San Martin - 7 min walk
  • Restaurante Jajalpa - 8 min walk
  • Cabana India - 15 min walk
  • Los Cochinitos - 4 min drive
  • Domino's - 5 min drive

About this property

Hacienda San Martín

A great choice for a stay in Ocoyoacac, Hacienda San Martín offers an airport shuttle (available 24 hours). You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other features include a snack bar/deli, a terrace and a garden. The comfortable beds and WiFi get good marks from fellow travellers.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 18 rooms

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered on-site self-parking (MXN 50 per stay; includes in/out privileges)
  • On-site valet parking (MXN 50 per stay; includes in/out privileges)
  • Height restrictions apply for on-site parking
  • On-site carport

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Communal living room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Grab bar near toilet
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Guidebooks/recommendations

Special features

Dining

On-site venue – This café serves breakfast and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of MXN 150 per person (approximately)
  • Airport shuttle service is offered for an extra charge of MXN 997 per vehicle
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for MXN 600.0 per night

Parking

  • Uncovered self-parking costs MXN 50 per stay with in/out privileges
  • Valet parking costs MXN 50 per stay with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>Noise-free guestrooms cannot be guaranteed.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Hacienda San Martín Hotel Ocoyoacac
Hacienda San Martín Ocoyoacac
Hacienda San Martín Hotel
Hacienda San Martín Ocoyoacac
Hacienda San Martín Hotel Ocoyoacac

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Hacienda San Martín?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hacienda San Martín?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hacienda San Martín?
Yes. Self-parking costs MXN 50 per stay. Valet parking costs MXN 50 per stay.
Is an airport shuttle service offered by Hacienda San Martín?
Yes, an airport shuttle is available. The charge is MXN 997 per vehicle.
What are the check-in and check-out times at Hacienda San Martín?
You can check in starting at 3 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Hacienda San Martín and nearby?
Hacienda San Martín has a picnic area and a garden.
Are there restaurants at or near Hacienda San Martín?
Yes, there's an on-site restaurant. Nearby restaurants include Hacienda San Martin (7-min walk), Restaurante Jajalpa (8-min walk) and Los Cochinitos (4 mi).

Reviews

7.6

Good

8.4/10

Cleanliness

7.7/10

Staff & service

6.2/10

Amenities

7.7/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Poor

Do not stay here
I wish I could give this property zero stars. It’s not really a hotel and should not be operating as such. There was no heat, no service, no taxis just an isolated freezing cold room in a strange location.
Samuel, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Everything is very old
Martin, 1-night trip
Verified Expedia guest review

2/10 Poor

Stay was horrible the Hotel does not offer any food service after 7pm, it’s very secluded and if you do not have a car you can’t do anything, delivery is not an option, Hotel does not have any car service, you basically you are stuck in there, taxis will charge a ridiculous amount of money to get there, hotel does not have climate in the room and there are extremely cold during this time a year, overall it was a horrible experience, they sell it as a very exclusive full of amenities and it’s NOT! DO NOT STAY THERE! ITS NOT WORTH IT
Jose Luis, 2-night family trip
Verified Expedia guest review

4/10 Fair

No vale la pena.
Presume más de lo que es, no hubo internet, no había canales en la televisión, el termostato ni servía, no hay nada alrededor. Desepcionante a grandes rasgos. Hubiera preferido llegar a la ciudad que está experiencia.
Ana Beatriz, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

4/10 Fair

La cama rechina te despierta al moverte el cuarto no esta totalmente limpio el hotel en general es viejo . No nos gusto . No volveremos a quedarnos en ese hotel
Jose, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

PARADISE
BEAUTIFUL PLACE INSIDE THE FORREST WITH GORGEOUS ROOMS WITH A MEXICAN HACIENDA TOUCH, EXCELLENT AND FRIENDLY STAFF THAT MEKE YOU FEEL LIKE HOME, A AAA+ PLACE.
EDUARDO, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Paradise!!!
Best experience ever, beautiful forest and great instalations!!!
EDUARDO, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

San Martin
I have a very pleasant stay at this Hacienda. Highly recommended.
Robert, 1-night business trip
Verified Hotels.com guest review

6/10 Good

2-night family trip
Verified Hotels.com guest review