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Genting Hotel

Photo gallery for Genting Hotel

Front of property – evening/night
Indoor spa tub
Indoor pool
Indoor pool
In-room safe, desk, iron/ironing board, free WiFi

Overview of Genting Hotel

Genting Hotel

4.0 star property
4-star hotel with full-service spa, connected to the convention centre, near Resorts World Birmingham

9.0/10 Superb

1,038 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Pendigo Way, Birmingham, England, B40 1PU

Room options

About this area

What's nearby

  • On the waterfront
  • National Exhibition Centre - 18 min walk
  • Bullring Shopping Centre - 28 min drive
  • Arena Birmingham - 28 min drive
  • The Mailbox - 28 min drive
  • Broad Street - 29 min drive
  • University of Birmingham - 35 min drive
  • Cadbury World - 36 min drive

Getting around

  • Birmingham Airport (BHX) - 5 min drive
  • Coventry (CVT) - 19 min drive
  • East Midlands Airport (EMA) - 38 min drive
  • Solihull Hampton-in-Arden Station - 7 min drive
  • Birmingham Marston Green Station - 9 min drive
  • Birmingham International Station - 27 min walk
  • Airport shuttle (surcharge)

Restaurants

  • TGI Friday's - 3 min walk
  • Waters Restaurant - 4 min walk
  • Toby Carvery - 3 min drive
  • LIttle Owl - 5 min drive
  • Frankie & Benny's - 5 min drive

About this property

Genting Hotel

Genting Hotel is only 2.3 mi (3.8 km) from the airport and offers a shuttle (available 24 hours) for GBP 10 per vehicle one-way. Guests can grab a bite to eat at one of the 18 restaurants and visit the spa to be pampered with massages, facials or body treatments. Other highlights at this upmarket hotel include 5 bars/lounges, a casino and an indoor pool. The location and comfortable guest rooms get great marks from fellow travellers.

Languages

English, French, German, Greek, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 182 rooms

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 15.00 per night)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 18 restaurants
  • 5 bars/lounges
  • 3 coffee shops
  • Room service (late night)
  • Snack bar/deli

Travelling with children

  • Bowling alley

What to do

  • Bowling alley
  • Shopping
  • Ski area nearby
  • Ice skating nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness centre
  • An indoor pool
  • Shopping centre on site
  • Casino
  • Full-service spa
  • 10 casino gaming tables
  • 30 casino slot machines
  • 2 casino VIP rooms
  • Sauna

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Grab bar near toilet
  • Grab bar in shower
  • Bathroom emergency pull cord

Languages

  • English
  • French
  • German
  • Greek
  • Italian
  • Spanish

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 15.00 for adults and GBP 9.95 for children
  • Airport shuttle service is offered for an extra charge of GBP 10 per vehicle (one-way. Maximum occupancy 6)

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Children & extra beds

  • Cots/infant beds are available for GBP 15.0 per night
  • Guests must contact this property in advance to reserve rollaway/extra beds

Parking

  • Self-parking costs GBP 15.00 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.</p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards. Cash is not accepted.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>
Rollaway beds are only suitable for guests aged up to 12.

Also known as

Genting Hotel Birmingham
Genting Birmingham
Genting Hotel Hotel
Genting Hotel Birmingham
Genting Hotel Hotel Birmingham

Frequently asked questions

Does Genting Hotel offer free cancellation for a full refund?
Yes, Genting Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Genting Hotel?
As of 7 Feb 2023, prices found for a 1-night stay for 2 adults at Genting Hotel on 13 Feb 2023 start from $101, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Genting Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Genting Hotel?
Yes, there's an indoor pool.
Are pets allowed at Genting Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Genting Hotel?
Yes. Self-parking costs GBP 15.00 per night. Parking spaces may be limited. Electric car charging is available.
Is an airport shuttle service offered by Genting Hotel?
Yes, an airport shuttle is available. The charge is GBP 10 per vehicle one-way.
What are the check-in and check-out times at Genting Hotel?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Genting Hotel?
Yes, the 538 square-foot casino features 30 slot machines and 10 gaming tables.
What is there to do at Genting Hotel and nearby?
Have fun with nearby winter activities such as ice skating and skiing. Additional recreation on-site includes bowling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Genting Hotel also has 5 bars and a casino, as well as a 24-hour fitness centre and a sauna.
Are there restaurants at or near Genting Hotel?
Yes, there are 18 on-site restaurants. Nearby restaurants include TGI Friday's (3-min walk), Waters Restaurant (4-min walk) and Frankie & Benny's (2.3 mi).
What's the area around Genting Hotel like?
Genting Hotel is a short 5-minute drive from Birmingham Airport (BHX) and 18 minutes' walk from National Exhibition Centre. Travellers give top marks for the hotel's prime location.

Reviews

9.0

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

9.1/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice Getaway
Well looked after by staff, great place, lovely get away.
Nathan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Renae, 1-night trip
Verified Hotels.com guest review

6/10 Good

Robin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoyed our stay
Great stay. The parking under the hotel was full so we parked in the multi-storey which was only 5 mins walk away through the shops and was £5 cheaper than the hotel parking anyway - just make sure reception validate your parking ticket to reduce the price. We had a signature double room with breakfast - it was spacious with plenty of mirrors to get ready. We was visiting for a concert so the timings of the spa meant we couldn’t go the day we arrived so we used the spa the morning before we left instead and it was lovely. We didn’t have any trouble getting in (it was about 7:30am) and didn’t have trouble getting loungers but it started to get busier whilst we were there. We went for breakfast after the spa which was amazing, one of the best hotel buffet breakfasts we’ve had. The only thing we found a bit odd is you order your eggs with the waitress so it’s difficult to time your breakfast to all be ready at the same time. We tried to guess the timings but had pretty much finished our breakfast by the time our eggs came out. We were planning to go to the bar on the 5th floor after the concert but was shocked to find they had stopped serving before 11pm, it was a Sunday but given there was a big concert on lots of other guests had the same idea but everyone was turned away. It was the same for the restaurants in the resort which were supposedly meant to close at 11pm but had all shut before 10:45pm. We enjoyed our stay and would definitely return.
1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Janet, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tayrone, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dianne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice modern hotel with good facilities
Excellent check in experience thanks to Jessica, really nice modern hotel with good facilities.
Iain, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Joe, 1-night trip
Verified Hotels.com guest review