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Genting Hotel, Birmingham

4-star4 stars
Pendigo Way, Birmingham, England, B40 1PU, United Kingdom

4-star hotel with full-service spa, connected to the convention center, near Pendigo Lake
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 3,320 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Room
Great room
Service
Fantastic service
Value
Fairly good value for money

Genting Hotel, Birmingham

from $83
  • Signature Double Room, 1 Double Bed
  • Superior Double Room
  • Signature Double Room, 1 Double Bed, Accessible
  • Deluxe Double Room
  • Signature Twin Room, 2 Twin Beds

What’s around Genting Hotel, Birmingham

Top spots nearby

Recommended by this property

  • Pendigo Lake (2-minute walk)
  • National Exhibition Centre (NEC) (6-minute walk)

Getting around

  • Birmingham (BHX) - 5 min drive
  • Coventry (CVT) - 19 min drive
  • East Midlands (EMA) - 38 min drive
  • Birmingham International Station - 12 min walk
  • Solihull Hampton-in-Arden Station - 7 min drive
  • Solihull Berkswell Station - 10 min drive

At a glance

Key facts

Hotel size

  • This hotel has 178 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking (limited) *

  • Car charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • 18 restaurants
  • 5 bars/lounges
  • 3 coffee shops/cafés
  • Room service (during limited hours)
Things to do
  • Indoor pool 1
  • Full-service spa
  • Casino
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2015
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Be entertained
  • Flat-screen TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Santai Spa. Services include deep-tissue massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Genting Hotel, Birmingham’s small print

Also known as

  • Genting Hotel Birmingham
  • Genting Birmingham

Policies

Guests must contact this hotel in advance to reserve a rollaway bed; please note, rollaway beds are only suitable for guests aged up to 12. Contact the office using the information on the reservation confirmation received after booking.
Guests staying in the Standard Rooms do not have access to the Spa. Please note that the spa facilities are for adults, over the age of 18, only. For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 7:00 AM to 10:00 PM.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Guests under 18 years old are not allowed in the spa.

    Parking height restrictions apply.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Self parking costs GBP 15.00 per night

    English breakfast is offered for an extra charge of GBP 14.95 for adults and GBP 9.95 for children (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Superb 9.0 From 494 reviews

    Poor 2.0
    I will Never book this hotel again
    usBusiness trip
    Exceptional 10.0
    Very good
    All good
    Raad, us1 night business trip
    Fair 4.0
    New, Clean & Lovely Hotel - Poor Staff
    Hotel is brand new, seemed like we were the first to use the room even. Free access to the spa was brilliant as well, as the spa was absolutely top notch and we were the only people there. Unfortunately, and this is where everything went downhill.. My friend went downstairs (outside the hotel, and off hotel property) to have a cigarette - Unfortunately there was no smoking signs around and security jumped on him with some ridiculous power thirsty attitude, quite literally dragged him back up to the room and opened the door with no knock to me almost butt naked in the room after just coming out the shower. We were leaving and on going downstairs told we had to pay a £100 smoking fine.. When we weren't smoking in the room AT ALL..They'd literally dragged him up 5 floors and still tried to charge us a fine. I sat in the lobby for almost 20 minutes with threats of the hotel staff calling the police if we didn't pay the fine and almost missed my flight (we checked in with 5 minutes to go) - I'm not sure if the staff were new and not trained properly which led to them being so incompetent or they just weren't good hires. Overall, I was extremely pleased with the hotel and spa.. I even said to my friend we should come back.. but due to the treatment at so early in the morning, and nearly completely ruining an expensive holiday we'd just forked out for.. This was ridiculous.
    Charlton, usTrip with friends
    Very Good 8.0
    Nice hotel let down by silly approach to King beds
    Overall good. Rooms were nicely sized and everything was fresh. Staff were good. One big disappointment was having booked a king size bed and being given two single beds bolted together. This is NOT the same as a King Bed - there was a definite join and uncomfortable ridge between the two. Very poor show in what was otherwise a decent hotel. The food was good, the staff were friendly and helpful, the rooms were clean and fresh, very full cooked and continental breakfast (& excellent value)... but, we will not be returning because the bed was not comfortable at all with a marked join down the middle - and the two halves were not even the same height. Very poor show on that front Genting and sadly spoiled what was otherwise a good stay.
    us2 night romance trip
    Very Good 8.0
    Regular client
    Genting is always a great stay. The only thing we have been disappointed with previously has been the ability to get into a restaurant at the hotel complex. They seem to have a few more options. We will see next trip, as it seems to be rather quieter this trip than usual.
    Helena, au3 night business trip

    Genting Hotel, Birmingham

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