4/10 Fair
May 23, 2023
major disruptive noise issue at hotel
the hotel rooms were acceptable but most rooms windows faced out into a horse shoe shaped courtyard which was the entry point for a large events hall within the hotel complex. During my stay of 4 nights there were events on there every night lasting to the early hours of the morning with a great deal of noise making it impossible to sleep. people were also drinking and making noise in this courtyard as well as noise when departing with bibbing vehicle horns. In summary a terrible location for a hotel. I have submitted a sepearte email claim to hotel copied to hotels.com. It is the hotels responsibility to inform guests by way of hotels.com or directly if necessary of these potential issues at time of booking. I recieved no such advice.
Roy
Roy, 4-night trip
Verified Hotels.com guest review
