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Room options

View all photos for Standard Room, 2 Double Beds (Communications, Mobility, Access Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds (Communications, Mobility, Access Tub)

  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Hearald Square)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed (Hearald Square)

  • 452 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mobility, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed (Mobility, Roll-In Shower)

  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

  • 240 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds

  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Room amenity

Standard Room

  • 237 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Broadway)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed (Broadway)

  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Mobility, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds (Mobility, Roll-In Shower)

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Communications, Mobil, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Communications, Mobil, Roll-In Shower)

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Communications, Mobility, Access Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Communications, Mobility, Access Tub)

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (High Floor)

  • 240 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

At a glance

Hotel size

  • 251 rooms

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (2 total, up to 50 lbs per pet)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Offsite parking within 1000 ft (USD 67.50 per day), from 6:00 AM to midnight

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Crib/infant bed (surcharge)

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Reviews

9.0

Superb

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very Good

Room is small not very accommodating for 4 adults. Staff was friendly. Room was clean.
keri, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Everything very good
Guilhermo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Blanquita, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Love it here!!
This is the best hotel ive ever stayed at in NY. The customer service is truly unmatched. Well worth the money. I came with my spouse and 10 yesr old twins. We all loved it there. Front desk was amazing. Elijah and Renold were so helpful and kind. Made my stay the best. I will be back because of them. Very clean, not at all noisy. This hotel was a 11 out of 10. A must stay
christie, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Marsel Arie, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Good but Cleanliness is important
Location was good, staff was nice one of the front staff Reynolds’s I believe gave us great recommendations for restaurants and bars which we visited and they were great!! The bar downstairs has great drinks and the girls there are super nice. However the bathrooms in rooms were not great. Leaking from the showers everytime, body wash dispenser ran out and didn’t get refilled when housekeeping came to clean. It seemed like housekeeping briefly wiped the bathroom and room. That’s my only complaint the cleanliness is important.
2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Carla, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everyone at the hotel was super friendly! Molly at check in was super friendly and helpful. She personally walked us to the elevators and made sure we knew that no request was too big. We had called for extra towels late in the evening after going to a concert and they arrived within 5 minutes. Top notch service! Location was perfect to walk to Times Square, MSG and the train station.
Juli, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

simon, 5-night family trip
Verified Hotels.com guest review

6/10 Good

Anna, 3-night trip
Verified Hotels.com guest review

General property information

Travelers Say
"The restaurant was great."
Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM