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Hotel Carlota - Near Paseo de la Reforma

Photo gallery for Hotel Carlota - Near Paseo de la Reforma

Exterior
Outdoor pool
Pool
Pool
Balcony

Overview of Hotel Carlota - Near Paseo de la Reforma

Hotel Carlota - Near Paseo de la Reforma

3.5 star property
Boutique aparthotel

8.2/10 Very good

377 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Air conditioning
Map
Rio Amazonas No. 73, Col. Cuauhtemoc, Mexico City, 06500

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About this area

Getting around

  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Late check-in subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Family friendly

  • Children stay for free (see details)

Dining

  • Snack bar/deli
  • Room service available

Bathrooms

  • Shower
  • Free toiletries

Living spaces

  • Library

Entertainment

  • Flat-screen TV with cable service

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Lift
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Luggage storage
  • Laptop-compatible safe
  • Free newspapers (reception)
  • 24-hour front desk
  • On-site shopping
  • Free bottled water
  • Porter/bellboy

Location highlights

  • Near a metro station
  • In the business district
  • Near a hospital
  • Near a zoo

Safety features

  • Fire extinguisher
  • First aid kit

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Local area shuttle service is offered for an extra charge

Pets

  • Pets are allowed for an extra charge

Parking

  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Carlota Mexico City
Carlota Mexico City
Hotel Carlota
Carlota Near Paseo La Reforma
Hotel Carlota Near Paseo de la Reforma
Hotel Carlota - Near Paseo de la Reforma Aparthotel
Hotel Carlota - Near Paseo de la Reforma Mexico City
Hotel Carlota - Near Paseo de la Reforma Aparthotel Mexico City

Overall score and ratings

8.2

Very good

8.8/10

Cleanliness

8.5/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

I'll be back!
The hotel is a beautiful boutique hotel in an amazing location. The restaurant located in the hotel is fantastic. However, the best part of my stay was how attentive the member of staff were.
Luis, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Gabriel A, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Raimundo Carlos, 3-night trip
Verified Expedia guest review

8/10 Very good

Cristhian, 1-night trip
Verified Hotels.com guest review

2/10 Poor

everything was fine, I went to the restaurant for breakfast and left my bose earbuds at the table, they cost 300 dlls, I got back 5 minutes later, and they said that they don't see them. The manager was suppose to contact me, and I never heard from him.
Juan, 2-night business trip
Verified Expedia guest review

8/10 Very good

PEDRO E, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely stay as usual!
Mary, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Michael, 6-night trip
Verified Expedia guest review

4/10 Fair

**female travelers** there is so security at all. the rooms do not have a lock from the inside. i felt unsafe. this hotel is compared to casa decu- casa decu is similar and safe. i hade two men try to enter my room while i was at hotel charlota,
Meghan, 2-night trip
Verified Expedia guest review

6/10 Good

pool
Natalie, 5-night family trip
Verified Orbitz guest review