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Resort Suites at Bandar Sunway

Photo gallery for Resort Suites at Bandar Sunway

Front of property – evening/night
Deluxe Studio, 2 Single Beds, Kitchenette, City View | In-room safe, individually decorated, individually furnished, desk
Family Quadruple Room, Kitchenette, City View | Room amenity
View from room
Interior

Overview of Resort Suites at Bandar Sunway

Resort Suites at Bandar Sunway

3.0 star property
Hotel with 24-hour fitness, connected to a shopping centre, near Sunway Pyramid Mall

7.0/10 Good

157 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Gym
  • Kitchen
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
B1,Resort Suites Hotel@PyramidTower East, Persiaran Lagoon, Bandar Sunway, Petaling Jaya, Selangor, 46150
Main amenities
  • Housekeeping (on request)
  • 24-hour fitness centre
  • Air conditioning
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Luggage storage
For families
  • Children stay free
  • Kitchen
  • Private bathroom
  • Living room
  • Television
  • Laundry facilities

Room options

About this area

What's nearby

  • In Bandar Sunway
  • Sunway Pyramid Mall - 6 min walk
  • Paradigm Mall - 12 min drive
  • University of Malaya - 10 min drive
  • Mid Valley Megamall - 12 min drive
  • Bukit Jalil National Stadium - 11 min drive
  • 1 Utama - 21 min drive
  • Kuala Lumpur Sentral - 14 min drive
  • Petaling Street - 16 min drive
  • Merdeka Square - 16 min drive
  • I-City - 17 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 19 min drive
  • Kuala Lumpur International Airport (KUL) - 44 min drive
  • SS 15 - 4 min drive
  • Kuala Lumpur Subang Jaya KTM Komuter Station - 5 min drive
  • Kuala Lumpur Setia Jaya KTM Komuter Station - 20 min walk

Restaurants

  • Hong Kong Kim Gary Restaurant - 1 min walk
  • ABC One Bistro - 1 min walk
  • Restoran Ming Tien - 1 min walk
  • Restoran Nasi Kandar Shaaz - 1 min walk
  • Aloha Karaoke Sunway - 1 min walk
Map

About this property

Resort Suites at Bandar Sunway

When you stay at Resort Suites at Bandar Sunway, you'll be within a 15-minute drive of Sunway Pyramid Mall and Bukit Jalil National Stadium. Also, Mid Valley Megamall and Kuala Lumpur Sentral are within a short drive. The family-friendly amenities and location get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 40 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 9:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • Guests must contact the property for check-in information
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • Prior to arrival, you must complete online registration via a secure link

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Travelling with children

  • Children stay for free (see details)

Services

  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 2006
  • 24-hour fitness centre

Accessibility

  • Lift

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains

What to enjoy

  • Balcony
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Rice cooker
  • Free bottled water
  • Cookware, dishes and utensils

More

  • Housekeeping (on request)
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: MYR 150.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Late check-out can be arranged for an extra charge
  • Housekeeping is available for an additional fee

Children & extra beds

  • Rollaway beds are available for MYR 100.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in is available.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Best View Resort Suites Petaling Jaya
Best View Suites Petaling Jaya
Resort Suites Bandar Sunway Petaling Jaya
Resort Suites Bandar Sunway
Suites Bandar Sunway Petaling Jaya
Suites Bandar Sunway
Resort Suites at Bandar Sunway Hotel
Resort Suites at Bandar Sunway Petaling Jaya
Resort Suites at Bandar Sunway Hotel Petaling Jaya

Frequently asked questions

Does Resort Suites at Bandar Sunway offer free cancellation for a full refund?
Yes, Resort Suites at Bandar Sunway does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Resort Suites at Bandar Sunway?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Resort Suites at Bandar Sunway?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Resort Suites at Bandar Sunway?
Sorry, there's no on-site parking at Resort Suites at Bandar Sunway.
What are the check-in and check-out times at Resort Suites at Bandar Sunway?
You can check in from 3:00 PM - 9:00 PM. Check-out time is noon. Late check-out is available for a charge. Contactless social distancing is available.
What is there to do at Resort Suites at Bandar Sunway and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Does Resort Suites at Bandar Sunway have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a fridge and a microwave.
Does Resort Suites at Bandar Sunway have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Resort Suites at Bandar Sunway like?
Resort Suites at Bandar Sunway is a short 6-minute walk from Sunway Pyramid Mall and 10 minutes' walk from Sunway Mentari Business Park. Travellers say that this hotel is in a good location.

Reviews

7.0

Good

6.9/10

Cleanliness

7.1/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Fair

Worse Hotel
This is the worse hotel I had ever stay. Will not come back again. Smelly and uncomfortable stay. Fridge is not cool and the parking lot have not operate , can’t get out and I get hurt no one help. Ridiculous!
Sandy, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

First and last
Hotel room was old, pillows were old and flat, mattress hard. Air con compressor was noisy. Worst of all, reception only operates from 8am to 10pm. I check out at 7:30am and couldn’t get my deposit back!!
Eugene, 5-night trip
Verified Hotels.com guest review

6/10 Good

In need of upgrading!
The check in counter was pathetic. We walked through a posh lobby only to be ushered to the basement. What a drastic change. Looked more like a goods receiving counter more than a check in counter. Rooms were clearly old and definitely lacked maintenance. The shower curtains smelt bad but we could not get them changed as there wasn’t any housekeepers then. Only consolation was the large room! Definitely in need of an upgrade urgently!!
1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Resort suites is co located in the same building as Sunway Pyramid Hotel and shares the same parking facilities. So it is very convenient for shopping, dining and visiting the Sunway Lagoon theme park. Just wear your swim gear from your room to go. Parking is not complimentary for Resort Suites guest nor is there any per entry system i.e. you pay general public rates and you can go in and out as necessary. Rates is about RM20 per day from midnight to midnight but I couldn’t make sense of the exact rates. The room has 1 bathroom, a kitchenette with some basic cutlery and crockery , 2 beds and balcony. Towels and basic toiletries are provided and there is a minimal housekeeping service everyday (change towels and empty bins). The check in process was abit wonky, with Resort Suites not having my booking despite me receiving an email from them asking if I needed airport transfer services. While the counter staffer was friendly and tried his best, his supervisor told him to tell me Expedia messed up my booking and I should check with “Raintree”, apparently another smaller operation also operating out of the same set of serviced apartments. I had to contact Expedia and Craig from Expedia was very helpful in clearing up my situation. Kudos to Craig and the unknown male counter staff from Resort Suites for smoothing out everything but points deducted for the Resort Suites backend for first losing my booking and then trying to duck by pushing me to another operator.
S, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

I like everything
Joseph, 5-night romance trip
Verified Expedia guest review

6/10 Good

Old chairs & can break anytime. Iron board need needed to be change. Frontdesk/receiption area surprisingly on Lower Ground & spooky.
Verified Expedia guest review

10/10 Exceptional

Juan, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Phei Zhuin, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Not worthy of the amount paid
Small lobby is at basement carpark, unbelievable. Room is big but old. No free parking as a hotel guest. Not worthy of the amount paid. Never to stay again in this resort.
Gin Chuan, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Weng Keng, 2-night trip
Verified Expedia guest review