Guests
All properties in Pamukkale, Denizli Province, Turkey

Pamukkale White Heaven Suit Hotel

Family-friendly hotel with outdoor pool, near Pamukkale Natural Park

  • Free full breakfast, free WiFi, and free parking
From
$78

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  • Hotel Front
  • Hotel Front
  • Outdoor Pool
  • Outdoor Pool
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Hotel Front. Image 1 of 97
1 / 97Hotel Front
Mehmet Akif Ersoy Cadddesi No:27, Pamukkale, 20160, Denizli, Turkey
9.2.Superb.
  • Very friendly and polite staff. We enjoyed our stay. The breakfast was good.

    Jun 13, 2021

  • Very friendly people. They go all out to accomodate you. We got a room grade free of cost

    Jun 1, 2021

See all 86 reviews

Official standards

This property advises that it adheres to Safe Tourism Certification Program (Turkey), Intertek Cristal (3rd party expert - Global), Safe Travels (WTTC - Global), SGS (3rd party expert - Global), Ecolab (3rd party expert - Global), and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Quiet
Easy parking
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 21 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Free use of bicycles
  • Spa services

For families

  • Children's pool
  • Playground on site
  • Private bathroom
  • Separate sitting area
  • Television
  • Free toiletries

What’s around

  • In Pamukkale City Centre
  • Pamukkale Natural Park - 9 min walk
  • Traverter Street - 9 min walk
  • Pamukkale Travertine Terraces - 9 min walk
  • Hierapolis - 12 min walk
  • Pamukkale Thermal Pools - 17 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Triple Room
  • Deluxe Twin Room
  • Deluxe Double Room, 1 Bedroom, Pool View
  • Deluxe Quadruple Room
  • Deluxe Double or Twin Room, 1 Bedroom, Non Smoking, Pool View

What’s around

Landmarks

  • In Pamukkale City Centre
  • Pamukkale Natural Park - 9 min walk
  • Traverter Street - 9 min walk
  • Pamukkale Travertine Terraces - 9 min walk
  • Hierapolis - 12 min walk
  • Pamukkale Thermal Pools - 17 min walk
  • Cleopatra Pools - 20 min walk
  • Byzantine Church - 22 min walk
  • Hierapolis Theatre - 27 min walk
  • Hierapolis Necropolis - 37 min walk
  • Denizli Chamber of Commerce - 10.8 mi / 17.3 km

Getting around

  • Denizli (DNZ-Cardak) - 64 min drive
  • Goncali Station - 11 min drive
  • Denizli Station - 15 min drive
  • Saraykoy Station - 25 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Theme park shuttle (surcharge)
map
See on map
Mehmet Akif Ersoy Cadddesi No:27, Pamukkale, 20160, Denizli, Turkey

At a glance

Hotel size

  • This hotel has 21 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 1:00 PM-anytime
  • Check-out time is 11:30 AM
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets stay free (dogs and cats only)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station shuttle (available 24 hours)*

Parking

  • Free secured, uncovered onsite valet parking
  • Free secured, uncovered onsite extended parking
  • Wheelchair-accessible parking on site
  • Free offsite parking within 33 ft
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Free full breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Indoor pool
  • Outdoor seasonal pool
  • Spa services on site
  • Free bicycles on site
  • Playground on site
  • Outdoor pool
  • Children's pool
  • Swim-up bar
  • Pool sun loungers
  • Pool umbrellas

Working away

  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 2153
  • Conference space size (meters) - 200
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2015
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Library
  • Television in common areas

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • Chinese
  • English
  • German
  • Japanese
  • Turkish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Things to enjoy

  • Individually decorated
  • Individually furnished
  • Separate sitting area
  • Balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • 47-inch LCD TV
  • Satellite TV channels
  • DVD player

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and sports massages.

Dining

Teras - This restaurant specializes in Turkish cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 1 per vehicle (roundtrip, Maximum occupancy 1)
  • Train station pick-up, train station drop-off, and bus station shuttle service is offered for an extra charge
  • Theme park shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of EUR 25 (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 35 (subject to availability)
  • Kitchen/kitchenette use costs EUR 10 per day

Children and extra bedsPay at property

  • Airport shuttle service for children costs EUR 1

PetsPay at property

  • Service animals exempt from fees

Pool, spa, and gym (if applicable)Pay at property

  • Pool access available from 8:30 AM to 11:00 PM
  • The seasonal pool is open from April to November
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certification Program (Turkey).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • SGS (3rd party expert - Global)
  • Ecolab (3rd party expert - Global)
  • Safe Travels (WTTC - Global)
  • Intertek Cristal (3rd party expert - Global)
  • Bureau Veritas (3rd party expert - Global)

Policies

Only registered guests are allowed in the guestrooms.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash.

Also known as

  • White Heaven Hotel Denizli
  • White Heaven Hotel
  • Pamukkale White Heaven Suit
  • Pamukkale White Heaven Suit Hotel Hotel
  • Pamukkale White Heaven Suit Hotel Pamukkale
  • Pamukkale White Heaven Suit Hotel Hotel Pamukkale
  • White Heaven Hotel
  • White Heaven Denizli
  • White Heaven Hotel Pamukkale
  • White Heaven Pamukkale

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Pamukkale White Heaven Suit Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free valet and extended parking.
  • Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool. Guests have pool access from 8:30 AM to 11:00 PM.
  • Yes, cats and dogs stay free. Service animals are exempt from fees.
  • You can check in from 1:00 PM - anytime. There's a charge of EUR 25 for early check-in (subject to availability). Check-out time is 11:30 AM. Late check-out is available for a charge of EUR 35 (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes, teras offers Turkish cuisine. Nearby restaurants include Antik Restoran (5-min walk), Ресторан China Town (6-min walk), and Ottoman House (7-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 1 per vehicle roundtrip.
  • Have fun during the warmer months with activities such as cycling. Enjoy a swim in the indoor and outdoor pools after a day out and about. Pamukkale White Heaven Suit Hotel also has a seasonal outdoor pool and spa services, as well as a garden and access to a nearby outdoor pool.
9.2.Superb.
  • 10.0.Exceptional

    Room was huge. Very cheap pice for such a nice hotel. Breakfast was really good and the swimming pool there was great. A quick walk from the White terraces. Would highly recommend this hotel

    2 night trip, May 26, 2021

    Verified Expedia guest review

  • 6.0.Good

    the expedia hotel picture is too beautiful than it is, had checked long to find out the shoot point of this picture :)

    1 night trip with friends, May 13, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Very nice place and close to Pamukkale lower entrance.

    1 night family trip, Jan 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A great hotel, a short walk from Pamukkale Park

    Amazing location -- you can easily walk to the Pamukkale Park. Hotel felt very safe during COVID. Staff was friendly. Room was nice. Pool was nice. Breakfast was nice. We will stay there again next time.

    1 night family trip, Aug 7, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Unusual design, spacious room with spacious balcony but a lot of stuff in the room did not work. Eg shower and telephone. The doorway to the balcony is so low that one has to duck. Percolated rather than instant coffee for breakfast would be better.

    Coralie, 1 night trip, Oct 15, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Care and attention given to customers was exceptional! The manager went out of his way to accommodate us. Great breakfast and service.

    2 night trip, Sep 3, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice and clean staff is very helpful good breakfast is served

    Najam, 1 night trip, Sep 3, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    White Heaven was a haven! Very close to Pamukkale site, very walkable to town for dinner. Plentiful breakfast, beautiful pool. Spacious room. Couldn’t really ask for more!

    1 night family trip, Aug 10, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Location, breakfast, staff, cleanliness. All in all the hotel is great, and they are still in process upgrading and fixing the property.

    V, 3 night family trip, Jul 14, 2019

    Verified CheapTickets guest review

  • 10.0.Exceptional

    Great value, highly recommend

    Greay hospitality. The room was super comfortable, great beds. Pool area is fantastic.

    Salome, 1 night family trip, Jun 25, 2021

    Verified Hotels.com guest review

See all 86 reviews