Hampton Inn & Suites West Des Moines/SW Mall Area in Des Moines: Find Hotel Reviews, Rooms, and Prices on Hotels.com

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Price available on 10/1/2023

Room options

Minibar, desk, laptop workspace, blackout drapes

King, Refrigerator & Microwave

Sleeps 2
1 King Bed

King, Studio, Accessible

Sleeps 4
1 King Bed

Studio, 1 King Bed, Accessible (Roll In Shower)

Sleeps 4
1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

Sleeps 4
2 Queen Beds

King, Studio, Kitchenette

Sleeps 4
1 King Bed

Room, 1 King Bed, Refrigerator & Microwave

Sleeps 2
1 King Bed

Room, 2 Queen Beds, Accessible

Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll In Shower)

Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Drinks and Snacks)

Sleeps 4
2 Queen Beds

Room, 1 King Bed, Non Smoking (Drinks and Snacks)

Sleeps 4
1 King Bed

Room, 2 Queen Beds, Refrigerator & Microwave

Sleeps 4
2 Queen Beds

King, Accessible

Sleeps 2
1 King Bed

King, Accessible, Bathtub

Sleeps 2
1 King Bed

At a glance

Hotel size

102 rooms
Arranged over 5 floors

Arriving/Leaving

Check-in time from 3:00 PM - midnight
Express check-in/out available
Minimum check-in age: 21
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21

Pets

Pets allowed (dogs and cats only, 2 total)*
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi and wired Internet access in rooms

Parking

Free onsite self parking
Wheelchair-accessible parking and van parking on site

Other information

Designated smoking areas

Property amenities

Food and drink

Free continental breakfast each morning 6:00 AM–10:00 AM
Coffee/tea in a common area
Barbecue grills
Snack bar/deli

Traveling with children

Children's games

What to do

Golfing
Beach nearby
Bicycle rentals nearby
Hiking/biking trails nearby

Working away

24-hour business center
Meeting room
Conference space (576 square feet)

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Pool loungers

Facilities

Built in 2015
Safe-deposit box at front desk
Picnic area
Fitness center
An indoor pool
Spa tub

Accessibility

Braille/raised signage
Elevator
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchairs available on site
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance

Room amenities

Be entertained

Flat-screen television
Cable TV channels

Home comfort

Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Iron/ironing board

Sleep well

Blackout drapes/curtains
Alarm clock
Free crib/infant bed
Bed sheets provided

Freshen up

Private bathroom
Shower only
Free toiletries
Hair dryer
Towels

Stay connected

Desk
Free WiFi and wired Internet
Free local calls
Electrical adapters/chargers

Food and drink

Mini-fridge

Daily housekeeping
Connecting/adjoining rooms available

9.0

Superb

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

4/10 Fair

Sep 16, 2023

Meh

Took 15 minutes of waiting before the girl came to the desk from the back room, obviously high out of her mind. Took a long time for her to then figure out the computer and get our room number. The room was nice but the bedding had body hair in it and there were spiders in the bathroom. Definitely not what I expected from a Hampton Inn. We will never be returning to this particular hotel.