Arenal Observatory Lodge & Spa

Photo gallery for Arenal Observatory Lodge & Spa

Primary image
Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Balcony

Overview of Arenal Observatory Lodge & Spa

Arenal Observatory Lodge & Spa

3.0 star property
Family-friendly lodge with spa, near Arenal Volcano National Park

9.4/10 Exceptional

522 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
The price is $150
Price available on 7/10/2022
Map
22 km Oeste de la Fortuna de San Carlos, 1.7 km del Volcán Arenal, La Fortuna, Alajuela, 21007
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Children's pool
  • Spa tub
  • 2 meeting rooms
  • Airport shuttle
  • Area shuttle
  • Terrace
  • Garden
  • Library
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Private bathroom
  • Garden
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In a national park
  • Chato Volcano - 1 min drive
  • Children's Eternal Rainforest - 33 min drive
  • Lake Arenal - 13 min drive
  • Costa Rica Sky Adventures - 17 min drive
  • Arenal Volcano National Park - 17 min drive
  • Mistico Arenal Hanging Bridges Park - 29 min drive
  • Ecotermales Fortuna - 32 min drive
  • Kalambu Hot Springs - 35 min drive
  • Arenal Volcano - 42 min drive
  • Costa Rica Chocolate Tour - 42 min drive

Getting around

  • La Fortuna (FON-Arenal) - 45 min drive
  • Juan Santamaria Intl. Airport (SJO) - 152 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Arenal Observatory Lodge & Spa

Arenal Observatory Lodge & Spa puts you within a 15-minute drive of Lake Arenal and offers an airport shuttle (available 24 hours) for USD 170.00 per vehicle. You can visit the spa to indulge in deep-tissue massages, body wraps, or aromatherapy, and international cuisine is served at El Jilguero, which is open for breakfast, lunch, and dinner. Other features of this Colonial lodge include an outdoor pool, a bar/lounge, and a spa tub. The pool and location get great marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 48 rooms

Arriving/Leaving

  • Check-in time from 3 PM - 10 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 7 AM - 10 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (8 years old and younger) stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7 AM–9 AM
  • Restaurant
  • Bar/lounge

Taking the kids

  • Children stay free
  • Children's pool
  • Playground
  • Pool gate

What to do

  • Ecotours
  • Hiking/biking trails
  • Horse riding/rentals
  • Foosball
  • Table tennis
  • Bicycle rentals nearby
  • Cave exploring nearby
  • Kayaking nearby
  • Ziplining nearby
  • Hot springs nearby
  • Fishing nearby

Working away

  • 2 meeting rooms

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Pool loungers

Facilities

  • Built in 1992
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Massage/treatment rooms

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • No elevator (single level property)
  • Well-lit path to entrance
  • Pool access ramp on site

Languages spoken

  • English
  • Spanish

Room amenities

Home comfort

  • Ceiling fan
  • Coffee/tea maker
  • Window screens

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries

Stay connected

  • Desk

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • LED light bulbs

Special features

Spa

Observatory Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

Dining

El Jilguero - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 170.00 per vehicle (one way)
  • Area shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 9:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and cash.

Also known as

Arenal Observatory Lodge La Fortuna
Arenal Observatory Lodge
Arenal Observatory La Fortuna
Arenal Observatory
Arenal Observatory Hotel La Fortuna De San Carlos
Arenal Observatory & Fortuna
Arenal Observatory Lodge & Spa Lodge
Arenal Observatory Lodge & Spa La Fortuna
Arenal Observatory Lodge & Spa Lodge La Fortuna

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.5/10

Cleanliness

9.4/10

Staff & service

9.1/10

Amenities

9.3/10

Property conditions & facilities

9.7/10

Eco-friendliness

10/10 Exceptional

Great hotel at a reasonable price
This is an amazing hotel. Beautiful views of the volcano and great trails around the property. Awesome watching the lightning storms over the volcano Food in the restaurant was good. The staff were amazing. Highly recommend
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

So great, saw monkeys, toucans. Great food and service. Waterfall was amazing!!
deana, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This is a wonderful property and grounds. Room was clean and comfortable. Do not come here if you are looking for luxury and gourmet dining. You come here for the nature that is outside your door. Many walking trails, horse ridding available. Highly recommend the Spa.
Tracey, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Suzanne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Iris, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christine, 2-night trip
Verified Expedia guest review

6/10 Good

A few cons were that there were ants in our room and I had to empty and shake out every one of our suitcases to get rid of them. This happened more than once. I confirmed with my server several times that the item I was served for dinner had no dairy (I even had an allergy card printed in Spanish). The next day, I missed out on an entire day of adventure because the food did in fact have cream and I was sick all day. They offered me a complimentary meal the next night but honestly we didn't want to risk eating there again. The pool was cold so I wasn't able to swim at all. Hot tub was nice. We didn't like how spread out the buildings were. We had to drive to the main lodge for all meals as the walk was too much for my family (pregnant mom and small kids). This was a let down for sure. Grounds are stunning and wildlife is great. Too bad we couldn't see the volcano with the clouds.
Eileen, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Birds, nature, views, being so close to volcano.
Maciej, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

great location and views. Staff was very pleasant and helpful.
Michael, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very impressive property for the price. The restaurant was delicious and the on-site activities were fun.
Paul, 1-night family trip
Verified Travelocity guest review