6/10 Good
Aug 13, 2023
Just OK
check in was at 4. we arrived at 330, they said they would call when room ready. at 430 we called them and got the entry code. they apologized, but ?? bags of dirty linens at our entry door for 2 days, even after we told them. Later in the week ANOTHER bag of dirty linens at our doorway (assuming from neighboring condo, but they had their own entry!) When we pulled out the sleeper sofa, we only had a comforter and 2 pillows, no sheets or blanket at 11pm... We told them at the front desk the next day and they gave us the sheets and a blanket in a plastic trash bag. Wifi service kept dropping. After 2 days we called and it was up and working within 10 minutes.
We had a 3bdrm and it worked great for 10 of us.
Everyone was nice and condo was clean. The free golf cart service was very nice and they arrived quickly when called. There was an owl in a tree about 10ft from our balcony, and a racoon snuck up on us and was about 3ft from us when we saw him while we were in front of condo waiting for a food delivery!
Overall, it was just ok. (The dirty linens really bothered me) I would give them a 6 out of 10 because of this. Otherwise it would have been an 8.
Peggy
Peggy, 7-night trip
Verified Hotels.com guest review