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Dear Hotel Madrid

Photo gallery for Dear Hotel Madrid

Seasonal outdoor pool, pool loungers
Terrace/patio
View from property
Deluxe Triple Room, Non Smoking, City View | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds
Bar (on property)

Overview of Dear Hotel Madrid

Dear Hotel Madrid

4.0 star property
4-star hotel with restaurant, connected to a shopping centre, near Plaza de España - Princesa
8.8 out of 10 Fabulous
8.8/10 Fabulous

1,001 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Gran Via 80, Madrid, 28013
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Seasonal outdoor pool
  • Pool bar
  • Swim-up bar
  • Room service
  • Babysitting
  • Airport shuttle
  • Area shuttle
  • Terrace
  • 24-hour front desk
For families
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Blackout curtains

Room options

About this area

What's nearby

  • In Madrid Centro
  • Gran Via Street - 1 min walk
  • Royal Palace of Madrid - 9 min walk
  • Puerta del Sol - 12 min walk
  • Plaza Mayor - 13 min walk
  • Puerta de Alcalá - 25 min walk
  • Prado Museum - 26 min walk
  • Museo Nacional Centro de Arte Reina Sofía - 28 min walk
  • El Retiro Park - 43 min walk
  • WiZink Center - 44 min walk
  • Paseo del Prado - 3 min drive

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 24 min drive
  • Calanas Station - 6 min drive
  • Madrid Principe Pio Station - 13 min walk
  • Madrid Recoletos Station - 24 min walk
  • Plaza de Espana Station - 1 min walk
  • Santo Domingo Station - 4 min walk
  • Noviciado Station - 5 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Starbucks - 1 min walk
  • Vips - 1 min walk
  • Burger King - 1 min walk
  • Sichuan Kitchen - 2 min walk
  • Botania - 2 min walk
Map

About this property

Dear Hotel Madrid

Putting you in a great location, within a short 10-minute walk of Gran Via Street and Royal Palace of Madrid, Dear Hotel Madrid offers an airport shuttle (available 24 hours) for EUR 30 per vehicle one-way. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Nice To Meet You, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include a poolside bar, a snack bar/deli and a terrace. Fellow travellers like the location for the sightseeing and because it's only a short walk to public transportation: Plaza de Espana Station is only steps away and Santo Domingo Station is 4 minutes.

Languages

English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 162 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 3 PM until 11 PM
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

  • Off-site parking within 656 ft (EUR 33.00 per day); discounts available

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:30 AM–11:00 AM on weekdays and 8:00 AM–noon on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)
  • Children's menu

What to do

  • Bike rentals nearby
  • Segway hire/tours nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2015
  • Terrace
  • Seasonal outdoor pool
  • At least 80% of food locally sourced
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Well-lit path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 32-inch Smart TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory-foam mattress

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving features in guest rooms
  • LED light bulbs
  • Recycling

Special features

Dining

Nice To Meet You – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 23 per person
  • Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one-way. Maximum occupancy 4)
  • Local area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Cots/infant beds are available for EUR 20.00 per night
  • Rollaway beds are available for EUR 70.00 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Parking

  • Parking is available nearby and costs EUR 33.00 per day (656 ft away)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property has a rooftop plunge pool, open seasonally. This pool is not suitable for swimming.

Also known as

Dear Hotel Madrid
Dear Hotel
Dear Madrid
Dear Hotel Madrid Hotel
Dear Hotel Madrid Madrid
Dear Hotel Madrid Hotel Madrid

Frequently asked questions

Does Dear Hotel Madrid offer free cancellation for a full refund?
Yes, Dear Hotel Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Dear Hotel Madrid?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Dear Hotel Madrid?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Dear Hotel Madrid?
Sorry, pets aren't allowed.
Is parking offered on site at Dear Hotel Madrid?
No, unfortunately, but there's discounted parking nearby.
Is an airport shuttle service offered by Dear Hotel Madrid?
Yes, an airport shuttle is available. The charge is EUR 30 per vehicle one-way.
What are the check-in and check-out times at Dear Hotel Madrid?
You can check in from 3 PM - 11 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Dear Hotel Madrid?
No, this hotel doesn't have a casino, but Casino Gran Via (11-min walk) and Casino de Madrid (15-min walk) are both nearby.
What is there to do at Dear Hotel Madrid and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes segway hire. Dear Hotel Madrid also has a seasonal outdoor pool.
Are there restaurants at or near Dear Hotel Madrid?
Yes, Nice To Meet You offers international cuisine.
What's the area around Dear Hotel Madrid like?
Dear Hotel Madrid is in Madrid Centro, a short 1-minute walk from Plaza de Espana Station and 12 minutes' walk from Puerta del Sol. Travellers say that the hotel is in a great location.

Reviews

8.8

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.9/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Konstantin, 4-night business trip
Verified Hotels.com guest review

2/10 Poor

aliza, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jeffrey R, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Avi Avraham, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel and amazing staff!
Nice hotel and amazing staff on one of the busiest main roads in Madrid.
Daniel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Overall nothing to complain about. The only downside is there is no gym room.
Verified Expedia guest review

2/10 Poor

Ricardo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

8/10 Very good

Good hotel but I wish they had the pool heated in winter
Verified Expedia guest review

8/10 Very good

Awesome location and easy to get to. Metro in front of hotel. Clean, modern and comfortable. Overpriced breakfast not appealing though dining options are numerous in vicinity. Reasonably priced. I wound stay there again.
Verified Expedia guest review