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All properties in Madrid, Community of Madrid, Spain
1 room, 2 adults

Dear Hotel Madrid, Madrid

4-star4 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
Gran Via 80, Madrid, 28013, Spain

4-star hotel with restaurant, connected to a shopping center, near Gran Via Street
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
Location
Great location
Room
Great room
Bar
Bar is awesome
Pool
Ordinary pool

Dear Hotel Madrid, Madrid

  • Deluxe Room, Non Smoking, City View
  • Premium Room, City View (High floor)
  • Family Room, 2 Bedrooms, Connecting Rooms, City View
  • Luxury Suite, City View (High floor)
  • Deluxe Triple Room, Non Smoking, City View

What’s around Dear Hotel Madrid, Madrid

Landmarks

  • In Centro
  • Gran Via Street - 1 min walk
  • Royal Palace of Madrid - 9 min walk
  • Madrid Rio - 12 min walk
  • Puerta del Sol - 12 min walk
  • Principe Pio - 13 min walk
  • Plaza Mayor - 13 min walk
  • Thyssen-Bornemisza National Museum - 21 min walk

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive
  • Madrid Principe Pio Station - 13 min walk
  • Madrid Recoletos Station - 24 min walk
  • Atocha Cercanías Station - 5 min drive
  • Plaza de Espana Station - 1 min walk
  • Santo Domingo Station - 4 min walk
  • Noviciado Station - 4 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 162 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking (limited) *

  • Discounted offsite parking

Offsite

  • Area shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor seasonal pool
  • Pool sun loungers
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2015
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Nice To Meet You - This restaurant specializes in international cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Dear Hotel Madrid, Madrid’s small print

Also known as

  • Dear Hotel Madrid
  • Dear Hotel
  • Dear Madrid
  • Dear Hotel Madrid Hotel
  • Dear Hotel Madrid Madrid
  • Dear Hotel Madrid Hotel Madrid

Policies

This property has a rooftop plunge pool, open seasonally. This pool is not suitable for swimming.

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • The seasonal pool is open from June to September.
  • Parking height restrictions apply.

    Guests must contact this property in advance to reserve rollaway/extra beds. Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast and through room service.

    The property affirms that it follows sanitization practices of Measures to reduce infection (Spain) guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    Optional extras

    Credit card charges are subject to an extra charge

    Early check-in can be arranged for an extra charge of EUR 40 (subject to availability)

    Late check-out can be arranged for an extra charge of EUR 40 (subject to availability)

    Self parking costs EUR 29.50 per day

    Valet parking costs EUR 29.50 per day

    Parking is available nearby and costs EUR 29.50 per day

    Rollaway beds are available for EUR 70.00 per night

    Buffet breakfast is offered for an extra charge of EUR 22 per person (approximately)

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (one way)

    Area shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Dear Hotel Madrid, Madrid

    • Does Dear Hotel Madrid offer free cancellation for a full refund?
      Yes, Dear Hotel Madrid does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Dear Hotel Madrid?
      Yes. Self parking costs EUR 29.50 per day. Valet parking costs EUR 29.50 per day. Parking spots may be limited.
    • Is there a pool at Dear Hotel Madrid?
      Yes, there's a seasonal outdoor pool.
    • Are pets allowed at Dear Hotel Madrid?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Dear Hotel Madrid?
      You can check in from 3 PM to 11 PM. There's a charge of EUR 40 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 40 (subject to availability).
    • Are there restaurants at or near Dear Hotel Madrid?
      Yes, there's an onsite restaurant that serves international cuisine. Nearby restaurants include Lupita Cuzco (1-min walk), Tapas 44 (1-min walk), and Tapaspaña (1-min walk).
    • Is airport shuttle service offered by Dear Hotel Madrid?
      Yes, an airport shuttle is available. The charge is EUR 50 per vehicle one way.

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    Recent reviews

    Superb 9.0 From 1,454 reviews

    Exceptional 10.0
    Nice hotel. Good location.
    Mark, us2 night family trip
    Very Good 8.0
    Great location
    Great location staff gave us a tip on a restaurant close by that we really enjoyed rooms were small but clean
    Sharon, us3 night family trip
    Exceptional 10.0
    The place is nice and food excellent . The next time we go back to Madrid dear hotel Madrid the places to be!!!
    Neil, us4 night trip
    Exceptional 10.0
    Sisters On Tour!
    Dear Hotel Madrid was perfect for our stay. Located in the middle of the action and yet our room was nice and quite. The staff was very friendly and accommodating during our visit.
    Magda, us2 night family trip
    Very Good 8.0
    Great Location
    The location is what I liked the most, about Dear Hotel Madrid. It's located in the Gran Via, with access to many restaurants of all prices. The front desk personnel was friendly and helpful.
    us5 night trip
    Exceptional 10.0
    Great location, modern hotel ! Will stay here agai
    Great hotel, my favorite so far in Madrid! Beautiful view. It's just a shame that breakfast is only available through buffet as I don't eat that much and had to get breakfast elsewhere. Otherwise everything was perfect and the location is great (right in front of plaza de espana)
    Latifa, us2 night business trip
    Exceptional 10.0
    cute spot, comfortable and convenient
    I’d recommend this place. I love the concept and it was super close to everything. I wish they had a fitness facility but they provide you with a day pass for the Gymage facility up the block for 9 euros.
    Kimberley, us2 night trip with friends
    Exceptional 10.0
    Great location, friendly staff.
    Andres, us1 night trip
    Very Good 8.0
    Nice stay
    The room was very nice as was the staff
    Michelle, us1 night trip
    Very Good 8.0
    Very good stay highly recommended
    Norvik, us1 night trip

    Dear Hotel Madrid, Madrid

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