Skip to main content.
All properties in Madrid, Spain
1 room, 2 adults

Dear Hotel Madrid, Madrid

4-star4 stars
Gran Via 80, Madrid, 28013, Spain

4-star hotel with outdoor pool, connected to a shopping center, near Gran Via Street
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Superb9.0
Location
Great location
Room
Great room
Food
Delicious food
Pool
Ordinary pool
1348See all 1,348 Hotels.com reviews
From 3,129 reviews

TripAdvisor Traveller Rating

Dear Hotel Madrid, Madrid

from $121
  • Deluxe Room, Non Smoking, City View
  • Premium Room, City View (High floor)
  • Family Room, 2 Bedrooms, Connecting Rooms, City View
  • Luxury Suite, City View (High floor)
  • Deluxe Triple Room, Non Smoking, City View

What’s around Dear Hotel Madrid, Madrid

Landmarks

  • In Centro
  • Gran Via Street - 1 min walk
  • Plaza de España - 1 min walk
  • Royal Palace - 11 min walk
  • Almudena Cathedral - 12 min walk
  • Madrid Rio - 12 min walk
  • Puerta del Sol - 12 min walk
  • Principe Pio - 13 min walk

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 22 min drive
  • Madrid Principe Pio Station - 13 min walk
  • Madrid Recoletos Station - 24 min walk
  • Atocha Cercanías Station - 6 min drive
  • Plaza de Espana Station - 1 min walk
  • Santo Domingo Station - 4 min walk
  • Noviciado Station - 4 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 162 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

WiFi rated super fast

  • Great for browsing, email, gaming, streaming, and video chat

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *

  • Discounted offsite parking

Offsite

  • Area shuttle *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2015
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Nice To Meet You - This restaurant specializes in international cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Dear Hotel Madrid, Madrid’s small print

Also known as

  • Dear Hotel Madrid
  • Dear Hotel
  • Dear Madrid

Policies

Guests must contact this hotel in advance to reserve a rollaway bed. Contact the office using the information on the reservation confirmation received after booking.
This property has a rooftop plunge pool, open seasonally. This pool is not suitable for swimming.

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Onsite credit card charges are subject to an extra charge

Early check-in can be arranged for an extra charge of EUR 40 (subject to availability)

Late check-out can be arranged for an extra charge of EUR 40 (subject to availability)

Self parking costs EUR 27.00 per night

Valet parking costs EUR 27.00 per day

Parking is available nearby and costs EUR 27 per night

Rollaway beds are available for EUR 70.00 per night

Buffet breakfast is offered for an extra charge of EUR 19 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Superb 9.0 From 1,348 reviews

Exceptional 10.0
Dear Hotel, You're Great
Really nice hotel. The rooftop bar and plunge pool are a cool touch (if you don't mind heights!) Staff were perfect. Very helpful with great recommendations. We tried to speak Spanish wherever we went, but it was nice to have a hotel staff that's fluent in English to help out. We can't wait to visit again!
Aaron, us4 night romance trip
Good 6.0
Cute hotel, good service... but rooms can be noisy
Staff were extremely friendly and helpful. Room was a decent size, very clean, and stocked well. However, as I was on the first floor, there was a considerable amount of street noise. Additionally, the air conditioning was not cooling the room sufficiently, but when I opened the windows, the noise from the street was truly unbearable. Convenient location, nice building/room and staff make this a good choice, but beware if you are on a low floor, as you may have trouble sleeping.
us2 night trip
Exceptional 10.0
Our stay was great. The Hotel is beautiful, in a great location and very clean. The ladies at the front desk were especially helpful with getting my boarding passes printed. Thanks for a great stay.
Michelle, us3 night romance trip
Very Good 8.0
This stay was a quick 3 day trip to Madrid and this hotel was very convenient to be able to get around within a short time. There is access to public transportation right out front of the hotel. It is also within walking distance of many of the recommended sites/attractions to visit in Madrid. There are also a number of places to eat within walking distance. Our room was small but clean. When relaxing in the room at the end of a day, the majority of television channels are in Spanish with a few news channels available in English so if you do not speak/understand Spanish I recommend bringing your own device for viewing entertainment. Overall, it was a pleasant trip and I would recommend the hotel.
us3 night trip with friends
Poor 2.0
Awful customer service
Customer service was awful. We had flight issues and tried to adjust dates there but they didn’t care. We witnessed this with others as well being inflexible to customers needs. It’s a 14 story hotel with only 2 elevators and only one was working. The location is ideal. It’s a shame they can’t treat their customers better
Teresa, us4 night family trip

Dear Hotel Madrid, Madrid

Is the description of this hotel not correct? Tell us