Hotel Los Lagos Spa & Resort in La Fortuna

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Family-friendly hotel in La Fortuna with 11 outdoor pools and spa

VIP Access

Standard Room, Accessible, Mountain View

Standard Room, Accessible, Mountain View | Bathroom

Overview
Rooms
Location
Amenities
Policies

9.4/10 Exceptional

Property highlights

Pool

Free breakfast

Spa

Airport transfer

Free parking

Free WiFi

6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007

Main amenities

Daily housekeeping
Restaurants and bar/lounge
Full-service spa
11 outdoor pools and indoor pool
Hot springs
Nightclub
Children's pool
Spa tub
Waterslide
Pool bar
Room service
Business centre

For families

Children's pool
Private bathroom
Garden
Terrace
Daily housekeeping
Laundry facilities

Room options

Superior Room, Mountain View

60 sq m
Mountain view
Sleeps 6
2 Queen Beds OR 2 Queen Beds and 2 Single Futons

Standard Room, Accessible, Mountain View

40 sq m
Mountain view
Sleeps 4
2 Queen Beds OR 1 Queen Bed

About this area

What's nearby

Baldi Hot Springs - 1 min drive
Tabacon Hot Springs - 6 min drive
Arenal Volcano National Park - 7 min drive
La Fortuna Waterfall - 12 min drive
Lake Arenal - 13 min drive
Arenal Volcano - 16 min drive

Getting around

La Fortuna (FON-Arenal) - 10 min drive
San José (SJO-Juan Santamaría Intl.) - 175 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)

Restaurants

Restaurante Chifa La Familia Feliz - 7 min drive
El Corral de Garra-Pata - 5 min drive
I'm Hungry crêpes Arenal Volcano - 7 min drive
Restaurante Que Rico Arenal - 11 min walk
Pizza Ranch - 6 min drive

About this property

Hotel Los Lagos Spa & Resort

Hotel Los Lagos Spa & Resort is only 4.8 mi (7.8 km) from the airport and offers a shuttle. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or reflexology, and international cuisine is served at Las Palmas, which is open for breakfast, lunch and dinner. Other highlights include 11 outdoor pools, an indoor pool and a nightclub. Fellow travellers love the overall property condition.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out

Protective shields in place at main contact areas

Guest rooms kept vacant for 24 hours between stays

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks and gloves available

Hand sanitiser provided

Individually wrapped food options available for breakfast, lunch, dinner and through room service

This information is provided by our partners.

At a glance

Hotel size

96 rooms

Arriving/Leaving

Check-in time from 3 PM until 11 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

No cots (infant beds)

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking includes off-street options

Transfers

Airport shuttle*

Off-site

Area shuttle*

Other information

Smoke-free property

Property amenities

Food and drink

Free buffet breakfast each morning 6:30 AM–9:30 AM
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Snack bar/deli
Water dispenser

Travelling with children

Children's pool
Water slide

What to do

Hiking/biking trails
Horse riding/hire
Ziplining
Hot springs

Working away

Business centre
2 meeting rooms
Conference space (5382 square feet)

Services

Front desk (limited hours)
Tour/ticket assistance
Laundry facilities
Wedding services
Pool loungers
Pool umbrellas

Facilities

Safe-deposit box at front desk
Garden
Terrace
11 outdoor pools
An indoor pool
Full-service spa
Nightclub
Hot tub
Water slide
At least 80% of food locally sourced
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy

Accessibility

Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)
Wheelchair-accessible parking
4 on-site accessible parking spaces
Wheelchair-accessible spa
Wheelchair-accessible pool
Accessible shuttle
Wheelchairs available on site
Pool access ramp on site

Room amenities

Be entertained

Plasma television
Cable TV channels

Home comfort

Air conditioning

Sleep well

Bed sheets provided

Freshen up

Private bathroom
Shower only
Free toiletries
Hairdryer
Towels

Stay connected

Complimentary wireless Internet access (speed of 50+ Mbps)

More

Daily housekeeping
In-room safe
LED light bulbs
Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Fangus. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are hot springs on site.

Dining

Las Palmas – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

Airport shuttle service is offered for an extra charge
Local area shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property does not have lifts.

This property uses solar energy, plus a grey water recycling system.

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Los Lagos Spa Resort La Fortuna

Hotel Los Lagos Spa Resort

Los Lagos Spa La Fortuna

Los Lagos Hotel Spa And Resort

Hotel Los Lagos

Los Lagos Spa & La Fortuna

Hotel Los Lagos Spa & Resort Hotel

Hotel Los Lagos Spa & Resort La Fortuna

Hotel Los Lagos Spa & Resort Hotel La Fortuna

Frequently asked questions

Does Hotel Los Lagos Spa & Resort offer free cancellation for a full refund?

Yes, Hotel Los Lagos Spa & Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Hotel Los Lagos Spa & Resort?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Hotel Los Lagos Spa & Resort?

Yes, there are 11 outdoor pools, an indoor pool and a children's pool.

Are pets allowed at Hotel Los Lagos Spa & Resort?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Los Lagos Spa & Resort?

Yes, there's free self parking.

Is an airport shuttle service offered by Hotel Los Lagos Spa & Resort?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel Los Lagos Spa & Resort?

You can check in from 3 PM - 11 PM. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Hotel Los Lagos Spa & Resort and nearby?

Have fun with on-site activities such as horse riding, zip-lining and hiking. Additional recreation on-site includes hot springs. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 11 outdoor swimming pools. Hotel Los Lagos Spa & Resort also has a nightclub and a water slide, as well as spa services and a garden.

Are there restaurants at or near Hotel Los Lagos Spa & Resort?

Yes, Las Palmas offers international cuisine.

What's the area around Hotel Los Lagos Spa & Resort like?

Hotel Los Lagos Spa & Resort is a short 2-minute walk from Los Lagos Hot Springs and 11 minutes' walk from Kalambu Hot Springs.

9.4

Exceptional

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

19 September 2023

Great views!

Check in was easy. We arrived a little early and we were able to get a room right away. The view from our room was amazing. The hot springs is a great way to relax. You almost don’t have to go anywhere. But you should because there’s so much to see in the area.