Hotel Los Lagos Spa & Resort

Photo gallery for Hotel Los Lagos Spa & Resort

Primary image
Indoor pool, 11 outdoor pools, pool umbrellas
Indoor pool, 11 outdoor pools, pool umbrellas
Indoor pool, 11 outdoor pools, pool umbrellas
Balcony

Overview of Hotel Los Lagos Spa & Resort

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Hotel Los Lagos Spa & Resort

3.5 star property
Family-friendly hotel in La Fortuna with 11 outdoor pools and spa

9.2/10 Superb

954 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
The price is $135
Price available on 7/4/2022
Map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 11 outdoor pools and indoor pool
  • Hot springs
  • Nightclub
  • Children's pool
  • Spa tub
  • Waterslide
  • Pool bar
  • Room service
  • Business center
For families
  • Children's pool
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • Ecotermales Fortuna - 1 min drive
  • Kalambu Hot Springs - 5 min drive
  • Arenal Volcano - 10 min drive
  • Chato Volcano - 17 min drive
  • Arenal Volcano National Park - 7 min drive
  • Costa Rica Chocolate Tour - 10 min drive
  • Arenal Adventure World - 11 min drive
  • La Fortuna Waterfall - 12 min drive
  • Lake Arenal - 14 min drive
  • Children's Eternal Rainforest - 22 min drive
  • Mistico Arenal Hanging Bridges Park - 18 min drive

Getting around

  • La Fortuna (FON-Arenal) - 10 min drive
  • Juan Santamaria Intl. Airport (SJO) - 135 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Hotel Los Lagos Spa & Resort

Hotel Los Lagos Spa & Resort is just 4.8 mi (7.8 km) from the airport and offers a shuttle. Guests can visit the spa to indulge in deep-tissue massages, reflexology, or mani/pedis, and international cuisine is served at Las Palmas, which is open for breakfast, lunch, and dinner. Other highlights include 11 outdoor pools, an indoor pool, and a nightclub. The breakfast and location get great marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 96 rooms

Arriving/Leaving

  • Check-in time from 3 PM - 11 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 6:00 AM - 10 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Transfers

  • Airport shuttle*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children's pool
  • Waterslide

What to do

  • Hiking/biking trails
  • Horse riding/rentals
  • Ziplining
  • Hot springs

Working away

  • Business center
  • 2 meeting rooms
  • Conference space (5382 square feet)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Wedding services
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 11 outdoor pools
  • An indoor pool
  • Full-service spa
  • Nightclub
  • Spa tub
  • Waterslide

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer

More

  • Daily housekeeping
  • In-room safe
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Fangus. Services include deep-tissue massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.

Dining

Las Palmas - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Frequently asked questions

Overall score and ratings

9.2

Superb

9.3/10

Cleanliness

9.1/10

Staff & service

9.2/10

Amenities

9.1/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

Joyce, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Take the horseback tour!!
Absolutely beautiful property, great pools, food and service.
Jaimie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lagos
spacious, clean and comfortable
Paul, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

absolutely amazing Experience !!!
it was amazing! Absolutely gorgeous views of volcanoes. relaxing Hot Springs. whole experience was simply amazing!!!!!
Anjana, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Paulo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

A great choice!
The resort is lovely. Our room had a shared porch on the second floor where we could sit and relax while enjoying the many faces of the volcano - in sun, in fog, in clouds, in rain. We loved relaxing in the many pools after a day of sightseeing. The staff at the reception were extremely helpful and patient in booking our tours and even cancelling one when we realized we wouldn't be back in time for a hike to do it. The only thing that would have made it easier is to have lots of hooks in the bathroom and room to hang wet towels, raincoats, etc. We enjoyed the on site zipline, too. The breakfasts were plentiful, and delicious. Lots of choices. Everything we tried at the bar restaurant was good too. Just wish they had a few more simple items in the menu. The landscaping was beautiful and well kept.
Judith, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Pura Vida!!!!!!!
The location is perfect! Right next to the volcano. The resort is very beautiful and clean! 2nd day our room didn’t have hot water, the staff moved and upgraded us at no charge, so nice! The only draw back, was they don’t have an ice machine; which I had to walk to the bar or pool bar for every cup of ice. But that’s it! Staff was very friendly, the restaurant was amazing! Each hot spring was amazing! Don’t need to go anywhere really, horse back riding, zip lining, pools, hot springs, ant and butterfly gardens, and shops too! Overall, was impressed and highly recommend!!!!!!!
Jeffery, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

Rheza, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Michele, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Must stay here!
The hot spring pools were amazing. The food was delicious and the volcano view spectacular! You need to get up early to see the volcano due to the clouds. The only negative was we didn’t have enough hot water for more than 1 shower. You would think it would have an endless supply of hot water. Will definitely return!
Sheralyn, 2-night family trip
Verified Hotels.com guest review