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Hyatt Ziva Cancun All Inclusive

Photo gallery for Hyatt Ziva Cancun All Inclusive

Aerial view
On the beach, snorkeling
On the beach, snorkeling
On the beach, snorkeling
3 outdoor pools

Overview of Hyatt Ziva Cancun All Inclusive

Hyatt Ziva Cancun All Inclusive

4.5 star property
Cancun beachfront property with 8 restaurants and spa

9.2/10 Superb

1,570 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bar
The price is $680
Price available on 12/11/2022
Map
Blvd. Kukulcan, Manzana 51, Lote 7, Cancun, QROO, 77500

Room options

About this area

What's nearby

  • In Zona Hotelera
  • La Isla Shopping Mall - 45 min walk
  • Forum Beach - 1 min drive
  • Cancun Convention Center - 6 min drive
  • Tortuga Beach - 4 min drive
  • Langosta Beach - 8 min drive
  • Playa Tortugas - 11 min drive
  • Puerto Cancun Marina Town Center - 14 min drive
  • Plaza Las Americas - 18 min drive
  • Delfines Beach - 16 min drive
  • Ultramar Ferry Puerto Juárez - 22 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive
  • Area shuttle (surcharge)

Restaurants

  • Isla Contoy - 4 min walk
  • Ty-coz Express - 9 min walk
  • Marinero's - 10 min walk
  • The Surfin Burrito - 13 min walk
  • El Caribeño - 19 min walk

About this property

Hyatt Ziva Cancun All Inclusive

With access to onsite snorkeling, Hyatt Ziva Cancun All Inclusive is a great choice for your beach stay in Cancun. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and mani/pedis. Moongate, one of 8 restaurants, serves Asian cuisine and is open for dinner. Other highlights at this luxurious property include 8 bars/lounges, a rooftop terrace, and a free kid's club. Fellow travelers like the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 547 rooms

Arriving/Leaving

  • Check-in time from 3 PM - 3 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Free onsite valet parking

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 8 restaurants
  • 8 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • On the beach
  • Basketball
  • Snorkeling

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage

Facilities

  • 3 buildings/towers
  • Built in 2015
  • Rooftop terrace
  • Garden
  • 24-hour fitness center
  • 3 outdoor pools
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Espresso maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service

Entertainment

Onsite entertainment and activities
Onsite live performances

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 19 treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Moongate - This restaurant specializes in Asian cuisine and serves dinner only.
La Bastille - This restaurant specializes in French cuisine and serves dinner only. Open daily.
El Mercado - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Tradewinds - This steakhouse serves breakfast, lunch, and dinner. Open daily.
Lorenzo's - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for dinner and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Ziva Cancun All Inclusive
Hyatt Ziva Cancun
Hyatt Ziva Cancun All Inclusive All-inclusive property
Hyatt Ziva
Hyatt Ziva Cancun
Hyatt Ziva Cancun All Inclusive Cancun
Hyatt Ziva Cancun All Inclusive All-inclusive property
Hyatt Ziva Cancun All Inclusive All-inclusive property Cancun

Frequently asked questions

Does Hyatt Ziva Cancun All Inclusive offer free cancellation for a full refund?
Yes, Hyatt Ziva Cancun All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hyatt Ziva Cancun All Inclusive?
As of Dec 1, 2022, prices found for a 1-night stay for 2 adults at Hyatt Ziva Cancun All Inclusive on Dec 11, 2022 start from $680, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hyatt Ziva Cancun All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hyatt Ziva Cancun All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Hyatt Ziva Cancun All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hyatt Ziva Cancun All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hyatt Ziva Cancun All Inclusive?
You can check in from 3 PM - 3 PM. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at Hyatt Ziva Cancun All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (11-min drive) and Royal Yak Casino and Sports Book (12-min drive) are both nearby.
What is there to do at Hyatt Ziva Cancun All Inclusive and nearby?
Have fun with onsite activities such as snorkeling, and improve your game on the tennis courts. Additional recreation onsite includes basketball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Hyatt Ziva Cancun All Inclusive also has 8 bars and a 24-hour fitness center, as well as a garden.
Are there restaurants at or near Hyatt Ziva Cancun All Inclusive?
Yes, there are 8 onsite restaurants, featuring Asian cuisine. Nearby restaurants include Isla Contoy (4-min walk), Ty-coz Express (9-min walk), and Marinero's (10-min walk).
What's the area around Hyatt Ziva Cancun All Inclusive like?
Hyatt Ziva Cancun All Inclusive is a short 7-minute walk from Cancun Convention Center and 4 minutes' walk from Forum Beach. Travelers say this property is in a good location.

Overall score and ratings

9.2

Superb

9.6/10

Cleanliness

9.4/10

Staff & service

9.3/10

Amenities

9.4/10

Property conditions & facilities

9.3/10

Eco-friendliness

2/10 Poor

Daiana, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marcy, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Don’t encourage animals captivity
To be fair, we had a great stay. The food in the hotel is excellent with many options. We were allowed to stay after checkout until 3pm before leaving to the airport. But, we would NEVER have booked this hotel if we had known in advance that they have dolphins in pool cages for entertainment purposes (and also wild birds). This is unacceptable in our days.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

JISUNG, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

2 Thumps up
Resort absolutely amazing, room service food (Average), generally served cold, room seems a tad outdated. Service was great.
Michael, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hyatt September celebration
Definitely the BEST RESORT that we ever stayed at Mexico. Room, service, drinks, food just amazing. They have an incredible team work. We celebrated my birthday and our anniversary and it was the BEST ever. Thank you Hyatt team. We will be back in December.
Veronika, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kejian, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Herlinda karina, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

Herlinda karina, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Blanca, 4-night trip
Verified Hotels.com guest review