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1 room, 2 adults

Hyatt Ziva Cancun - All Inclusive, Cancun

4.5-star4.5 stars
Blvd. Kukulcan, Manzana 51, Lote 7, Cancun, QROO, 77500, Mexico

Upscale beachfront hotel with spa, near Delphinus Dreams
  • Free WiFi in lobby
  • Collect nightsYou can collect® Rewards nights here
Good internet service
Great location
Great room
Tasty breakfast
1906See all 1,906 reviews
From 7,979 reviews

TripAdvisor Traveller Rating

Hyatt Ziva Cancun - All Inclusive, Cancun

from $450
  • Ocean Front Pyramid Suite (with Sofa Bed)
  • Dolphin View Master King (with Sofa Bed)
  • Resort View Double
  • Turquoize Sky Ocean Front Master King
  • Turquoize Sky Ocean Front Master Double
  • Swim Up King (with Sofa Bed)
  • Swim Up Double
  • King (with Sofa Bed)
  • Double
  • Turquoize Sky Swim Up Ocean Front Master Double
  • Club Ocean Front Double
  • Turquoize Sky Swim Up Ocean Front Master King
  • Dolphin View Master Double
  • Ocean Front King (with Sofa Bed)
  • Ocean Front Double
  • Club Ocean Front Corner Suite
  • Turquoize Ocean Front Master King
  • Suite, 2 Double Beds, Concierge Service, Oceanfront (Turquoize Ocean Front Master)
  • Ocean View King (with Sofa Bed)
  • Ocean View Double
  • Resort View King (with Sofa Bed)
  • Club Ocean Front King

What’s around Hyatt Ziva Cancun - All Inclusive, Cancun


  • In Zona Hotelera
  • Tortuga Beach - 40 min walk
  • Delphinus Dreams - 1 min walk
  • Forum Beach - 4 min walk
  • Caracol Beach - 4 min walk
  • Cancun Convention Center - 6 min walk
  • Gaviota Azul Beach - 1 min walk
  • Forum By The Sea Mall - 8 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 547 rooms


  • Check-in time 3 PM-3 PM
  • Check-out time is noon
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Babysitting/childcare *

  • Free children's club


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

WiFi rated fast

  • Great for browsing, email, gaming, and video chat



  • No parking


  • Area shuttle *

Other information

  • All-inclusive rates available
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • 8 restaurants
  • 7 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Number of outdoor pools - 3
  • Children's pool
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Basketball on site
  • Playground on site
  • Snorkeling on site
Working away
  • Business center
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Elevator/lift
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed size double
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Cable TV channels
Stay connected
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Hyatt Ziva Cancun - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service

  • Onsite entertainment and activities
  • Onsite live performances


Guests can pamper themselves with a trip to the onsite spa, which has 19 treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily.


Moongate - This restaurant specializes in Asian cuisine and serves dinner only.

La Bastille - This restaurant specializes in French cuisine and serves dinner only.

El Mercado - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Breeze Grill - This steakhouse serves breakfast, lunch, and dinner.

Lorenzo's - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Hyatt Ziva Cancun - All Inclusive, Cancun’s small print


It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

  • Hyatt Ziva Cancun All Inclusive
  • Hyatt Ziva Cancun
  • Hyatt Ziva Cancun All Inclusive All-inclusive property
  • Hyatt Ziva

Optional extras

Babysitting/childcare is available for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Cancun, Quintana Roo, Mexico

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Recent reviews

Exceptional 9.4 From 1,906 reviews

Exceptional 10.0
Great experience, great all inclusive hotel!
We had a great Cancun experience; thanks to Hyatt Ziva and the entire staff. The service here was exceptional, we had nothing to complain about. The beach was beautiful, except that there were too much seaweeds close to the shore; this might have been seasonal. This might be too much to ask but I think it would be nice if someone could try to clean out the seaweeds a little bit everyday. They had dolphins right on site and many free included fun activities we could choose from. Overall, Hyatt Ziva was awesome!!!
Susan, usFamily trip
Exceptional 10.0
Best hotel
The best hotel I have ever been to! 5-star customer service, food variety and tastes amazing, drinks are top shelf and everything is very clean. Top of the line!!
Nicole, us2 night romance trip
Exceptional 10.0
One of the best Hotels I even stayed!
Nikolaos, us1 night family trip
Exceptional 10.0
Great relaxing all-inclusive resort
This was a belated 15th anniversary trip. We helped my wife’s sister with her wedding in March. Life was very stressful and we needed to get away. This was the perfect trip! All inclusive resort with lots of eating options. We stayed in Torquoise, adult only building with a hot tub in the balcony. Had amazing views of the moon rising every night. Very quiet and peaceful way to unwind in the evening before bed. Beach sand is soft and soothing. Beach area stayed cool with the wind, but pool area was warmer. Neat change in climate based on where you were on the resort. Butler service was the cherry on top, as Andres and Joel were excellent and very accomodating. They provided the little touches to make our trip even more relaxoing and luxurious. Only negative was that the hotel next door hosted a wedding party that went past 1AM on one night. Music was very loud, but we were on island time so did not matter too much. Cannot wait to come back to Cancun and stay at Ziva. Maybe a family trip next time!
Hetal, us4 night romance trip
Very Good 8.0
Stunning property and location
the property was beautiful, we have been to many hotels in Cancun and Playa and this location was great, the beaches are great and the amenities i.e. free paddle boarding are pretty rare. The only comments i have for improvement would be the entertainment could be better especially with any many kids as their were there and the food was not amazing (like we have had at other hotels)
Cindy, us3 night family trip

Hyatt Ziva Cancun - All Inclusive, Cancun

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