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1 room, 2 adults

The WIN hotel, Surabaya

2-star2 stars
Jalan Embong Tanjung 46-48, Surabaya, Jawa Timur, 60271, Indonesia

Hotel with restaurant, near Grand City Surabaya
  • Free WiFi and free parking
  • Collect nightsYou can collect® Rewards nights here


Good internet service
Great location
Great room
19See all 19 reviews
From 93 reviews

TripAdvisor Traveller Rating

The WIN hotel, Surabaya

from $22
  • from $22
  • Superior Double or Twin Room
  • Superior Double or Twin Room - New Year Eve Package (Free Breakfast, Buffet Dinner & Party Kits)

What’s around The WIN hotel, Surabaya


  • Grand City Surabaya - 14 min walk
  • Tunjungan Plaza - 18 min walk
  • Submarine Monument (Monumen Kapal Selam) - 6 min walk
  • Surabaya Plaza Shopping Mall - 8 min walk
  • Sharp Bamboo Monument - 10 min walk
  • Joko Dolog Statue - 10 min walk
  • World Trade Centre - 11 min walk
  • Grahadi - 11 min walk

Getting around

  • Surabaya (SUB-Juanda) - 38 min drive
  • Surabaya Gubeng Station - 17 min walk
  • Surabaya Pasar Turi Station - 13 min drive
  • Free self parking
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 90 rooms
  • This hotel is arranged over 8 floors


  • 24-hour check-in
  • Check-out time is noon
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 17

Travelling with others


  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • Free self parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Spa services on site
Working away
  • Meeting rooms
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Number of buildings/towers - 1
  • Year Built 2015
  • Designated smoking areas
Languages Spoken
  • English
  • Indonesian

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


I-Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

The WIN hotel, Surabaya’s small print

Also known as

  • WIN hotel Surabaya
  • WIN Surabaya

Mandatory fees

Cash deposit: IDR 200000.00 per night

Optional extras

Airport shuttle service is offered for an extra charge of IDR 175000 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.8 From 19 reviews

The WIN hotel, Surabaya
Dirty bathroom at The Win Hotel
I would not recommend this hotel. The bathroom is dirty, coffee stain over the bathroom door and toilet bowl. As we entered the room, we found no remote control for the air conditioner, and the bell boy help us to call the desk and said they will pass it to us later. But there are no one entertained us at all after that. They do not provide hair dryer inside the room. I tried to call the desk to borrow one, but they do not have. The front desk not well in English speaking, it's hard for us jus to ask for a help to get a cab from them, and they did not seems willing to help too.
A Traveler, us1 night romance trip
The WIN hotel, Surabaya
Good location, good price, a little tired
Hotel is a well located budget option. Rooms are a bit tired but have everything you need. Main gripe is that they don't include breakfast even though it is advertised as such
A Traveler, gbRomance trip
The WIN hotel, Surabaya
Ideal hotel
Very nice, friendly , helpful staff. Good breakie, centrally located, 5 min walk from the main railway station. Good, clean and comfortable hotel. Definitely would stay this hotel again
Tung, au1 night trip with friends
The WIN hotel, Surabaya
Very Good8.0
Good aircon and very comfortable beds. Bathrooms were clean and good breakfast. Arranged transport from airport did not show up and it was costly to get a taxi.
A Traveler, as1 night trip with friends
The WIN hotel, Surabaya
Very Good8.0
Clean, good location
Staff is friendly. Clean and bright room. Near train station.
Hon Nam, sg1 night trip with friends

See all reviews

The WIN hotel, Surabaya

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