All hotels in Penang, Malaysia

1 room, 2 adults

Merchant Hotel, Penang

3.5-star3.5 stars

55 Jalan, Penang, Penang, 10000, Malaysia

  • Collect nightsYou can collect Hotels.com® Rewards nights here

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Hair dryer

Good 7.6

Location

Great location

Service

Fantastic service

Room

Great room

Cleanliness

Clean

150

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From 130 reviews

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Merchant Hotel, Penang

from $33
  • Deluxe Room
  • Executive Room

At a glance

Key facts

Hotel size

  • This hotel has 93 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

In the hotel

Things to do

  • Fitness facilities

Working away

  • One meeting room

Services

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers -
  • Designated smoking areas
  • Terrace

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

What’s around Merchant Hotel, Penang

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Recent reviews

Good 7.6 From 150 reviews

Merchant Hotel, Penang
Very Good8.0
Enjoyable stay
Overall it's okay
Mohamed Razak, us2 night romance trip
Merchant Hotel, Penang
Poor2.0
Go Elsewhere!
BED BUGS! Plus very rude management = do yourself a favour and stay away.
A Traveler, us3 night business trip
Merchant Hotel, Penang
Fair4.0
mixed feelings
Pros - Excellent customer service - Good location - Good size of room (805) - Free toiletries - Complimentary of water - Complimentary of daily newspaper Cons - Pathetic varieties of breakfast with stone hard white bread - Facing Penang Road, enjoy the ongoing traffic noises and yes, clear hearing of people laughing or shouting on streets - Daily visitors of roaches and flies - Door handle cannot be pressed down for more than 5 secs, else alarm will rang - Saw the ugly side of housekeeping I loved the friendliness of receptionists but others failed miserably. I know towels, face towels and perhaps floor mats are wash together but don't do it in front of me and don't stack all together. The housekeeper stacked all towels and floor mat together and hello, I'm not OCD but one of the towel is for my baby's use. Carpet is extremely dirty, seems like didn't vacuum for a very long time and beware of roaches! Breakfast is rather bad that I only had it on the 1st morning out of 4. Short and sweet, choose other hotel instead though location is great, with the bus stop just a 30 seconds away. PS: I dropped a plush at the lobby's sofa and no one attempt to inform or call me (holding a local line). Discover it missing only when I reach airport. Hmm.. Would appreciate if someone can notify me since I'm travelling alone with baby, not very easy to handle a baby with a luggage, diaper bag and a sling bag. Felt more sad for my bub though as its her favourite soft toy.
A Traveler, us4 night family trip
Merchant Hotel, Penang
Good6.0
Good
Not enough parking facilities.
A Traveler, us1 night romance trip
Merchant Hotel, Penang
Very Good8.0
Nice and comfortable
Nice
A Traveler, my1 night trip

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Merchant Hotel, Penang

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